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Brickell Buick & GMC

(2,165 reviews)
Visit Brickell Buick & GMC
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 11:00am–7:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (786) 292-5753 (786) 292-5753
Used (786) 292-5158 (786) 292-5158
Service (786) 292-5756 (786) 292-5756

Reviews

(2,165 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brickell Buick & GMC from DealerRater.

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Although, I have been using this dealership for years, I

Although, I have been using this dealership for years, I must say the service has somewhat declined in the past two years. I went in for an issue with my radio/dashboard system was NOT repaired by the simple update they initially told me was the problem. I’ve waiting for the part now for over a month. This is unacceptable. Needless to say my vehicle remains unrepaired.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Muchas gracias a sistina por toda su atención en todo

Muchas gracias a sistina por toda su atención en todo momento y por solucionarme los problemas de mi vehículo siempre muy profesional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The service was very professional and people very

The service was very professional and people very friendly. Thanks for your good service, Julian

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very professional staff Batances was excellent ,

Very professional staff Batances was excellent , explained to me how the vehicle features work, the finance department gave me the best rate , thank you Brickell Motors

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I am more than satisfied with Mr.

I am more than satisfied with Mr. Jimmy's professionalism. I would always recommend him. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Muy bien servicios me trataron bien hasta me dieron

Muy bien servicios me trataron bien hasta me dieron almuerzo y café y lo recomiendo 100%

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My truck was damaged when it was taken in for service.

My truck was damaged when it was taken in for service. Dealer claimed that it was not their fault and that the truck was damaged when they received it and even documented the damage although I was never told and found out a day later which leads me to believe that it happened under their possession. I had to pay for the damages myself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excelente servicio muy amables, se respeto el horario y

Excelente servicio muy amables, se respeto el horario y el tiempo, se me explicó todo el servicio que se hizo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The entire team was accommodating and really went above

The entire team was accommodating and really went above and beyond to make sure I got what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A week ago I leased my fourth Encore GX from Brickell

A week ago I leased my fourth Encore GX from Brickell Motors. Jackie Babani takes care of me in a very professional manner He is a great asset to your company

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.