Reviews
Write a reviewGreat service. I'm a very satisfied costumer!
I'm a very satisfied costumer and a proud owner of a brand new Jetta. Not only I acquired an excellent and reliable automobile, but I also got an excellent service and follow up. University VW even posted a picture of me, my son, and my brand new car on Facebook! I highly recommend this dealership because it has a huge selection of different models according to the costumer's need. If you decide is time to get a new car, ask for Dave. He's an honest person and will help you to get what you need, and most importantly, you won't feel pressured.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Car Dealership in Town!!!!
Its been a few months since I upgraded my VW Tiguan to a Toureg and I am still as happy as can be! Dave Behrendt is a incredible salesman because he loves the product he sells and believes in the Volkswagen brand. He is very thorough in making sure I am 100% satisfied with my purchase and even checked in on me after the deal was said and done a week later. I love my Toureg and how functional it is and all the perks and bells and whistles are awesome too! Thank you Dave Behrendt for making all my car dreams come true!!! Thank you Volkswagen staff for being extraordinairey!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
EXCELLENT CUSTOMER SERVICE!
Used car director Mike K. is wonderful! I am from out of state and called him to explain my situation and that I needed to sell my sister's car in Seattle. The car had been serviced at University Audi VW for many years and was in great condition but did not start because it had been unused for over a year. Mike came to my sister's house and jumped the car and drove it to the dealership. He went with me to the department of licensing to get help with the transfer paperwork and he gave me a very good price for the car. I do not think I have ever received such excellent customer service as I did at University Audi VW. With the difficult circumstances surrounding me having to sell the car, Mike went above and beyond making the sale very easy. I would recommend anyone buying or selling an Audi to go to him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The best new car buying experience I've ever had!!
Easy, fast, transparent, and friendly! Thank you University VW for getting me into the new Golf of my dreams! You guys rock!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
