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Alamo Car Center

(77 reviews)
Visit Alamo Car Center
Sales hours: 10:00am to 6:00pm
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Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday 10:00am–6:00pm
Sunday Closed
(210) 757-4483 (210) 757-4483

Reviews

(77 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Stay away from these scammers !

Stay away from these scammers !! They have a "you drive off, you own" policy...less than 3 days after getting the car, antilock brake system stopped working and traction needed work. I called and got zero help. They sold me an unsafe car, attorneys love this. Less than a month after buying it, and before I can even make a payment it keeps over heating, blown head gasket...$5000-6000. they act like they're giving you a 3 month warranty, but only up to 500.00. So now I have a worthless car, bought from an even more worthless typical used car salesman. B.S. and lies about it being a "certified used car". If you buy anything from these thieves, remember they will smile, be nice and laugh with you while buying the car, but beware if you don't have it looked over very carefully...I mean VERY CAREFULLY, take it on a 30 minutes drive....and even then... I wouldn't recommend these xxxxxxxx to anyone...unless you enjoy giving money under the premise of buy a "certified car" and when something goes wrong,, not your fault, you will be left out in the cold. Apparently they don't count on return business. This is your typical used car lot....you will get exactly what they're know for...RIPPED OFF ! DON'T BELIEVE THE POSITIVE REVIEWS....AND LISTEN TO THE BAD ONES, SAYING EXACTLY WHAT HAPPENED TO ME. !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The Salesman Pedro & Frank was friendly and

The Salesman Pedro & Frank was friendly and veryinformative about the vehicle I was interested in, they even show me the car fax about it, let me test drive it on my on. AC was super cold that was plus. After I had talk with the salesman I talk to a Manager Luis, he informative about the warranty which I wanted just in case. He got me out in my new car less then 30 minutes. Excellent Staff in my opinion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The Salesman Pedro & Frank was friendly and very

The Salesman Pedro & Frank was friendly and very informative about the vehicle I was interested in, they even show me the car fax about it, let me test drive it on my on. AC was super cold that was plus. After I had talk with the salesman I talk to a Manager Luis, he informative about the warranty which I wanted just in case. He got me out in my new car less then 30 minutes. Excellent Staff in my opinion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Found the car I was looking for.

Found the car I was looking for. Good price, great car. Has to replace all 4 tire pressure sensors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don't buy here.

Don't buy here. Scammers. Cars break down. Bought Jeep Liberty. I paid cash. No warranty with a cash purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
4 people out of 4 found this review helpful. Did you?
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Thank you to Glenn and staff for such a wonderful car

Thank you to Glenn and staff for such a wonderful car buying experience. I was dreading the car buying process with my 18 year old daughter but we ended up having a great day at Alamo Car Center. They let you shop at your leisure and let you test drive as many cars as it takes to make an informed decision. The inventory is something to be desired but of course that comes with buying used cars at great prices. My daughter couldn't be happier with her choice. She loves her "new to her car". Thanks again to Glenn, you were very forthcoming about problems with certain vehicles which made us so comfortable and trusting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This place is a scam.

This place is a scam. DO NOT BUY FROM HERE!! I had the car for less than two weeks before it started having issues. They are not interested in hearing anything about issues as soon as you pay them. “They can’t predict what’s going to happen” after their “mechanic” says it’s ok to sell. After less then two weeks I have a car they sold me and just get an “I’m sorry I wish there was something I could do’. Sleazy shady scammers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Never got any email nor call from the car dealership.

Never got any email nor call from the car dealership. Just terrible communication and customer service.r

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

One of the easiest purchases I’ve made found my vehicle

One of the easiest purchases I’ve made found my vehicle had my own financing drove it had it checked out. Done very happy with my purchase and they worked well with me, definitely recommend buying from them again because the prices are excellent and the vehicles are clean, best selection of Honda’s and easy to buy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Poor experience.

Poor experience. Cars were below value, salesman was prone to fibbing. Not honest about cars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.