Reviews
Was created promptly and was on my way to a new car
Was created promptly and was on my way to a new car within seconds. Everyone was polite and ready to help!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
- Evon Greene
- Rob Steiner
- Levi Lafferty
- Erika Hodge
- Shirley Kucera
- Denise Smith
- Joey Cheng
- Mark Fuller
- Adel Gannyu
- Jessica Argueta
- Jennifer Romero
- Larry Patterson II
- Isaiah Santiful
- Ronald Siegel
- Aydan Brown
- Tyler Fleytman
- Brittany Anderson
- Will Singley
- Anthony Lee
- Marcus Robinson
- Luis Lopez
- Hussein Farzad
- Jordan Woods
- Jay Neal
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Adrian was Great !
Adrian was Great !! Told us all the options and answered all my questions. Great experience.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Paige is the best!
Paige is the best! She was so genuinely friendly and helpful throughout my car buying experience. If you're looking for a vehicle at this dealership, please ask for her!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Rachel, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Owings Mills!
Denise was extremely helpful with everything!
Denise was extremely helpful with everything! She kept me informed through every step of the process and made sure to check-in as I waited for the vehicle I ordered. I highly recommend her!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jeffrey, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!
Denise Smith is so amazing. Very professional and very...
Denise Smith is so amazing. Very professional and very helpful. She helped me get a 2021 Toyota. Definitely would refer her to everyone I can. Thank you again Denise !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Owings Mills. We hope you continue to choose us for all your automotive needs! Take care!
Awesome sales representative, knowledgeable,...
Awesome sales representative, knowledgeable, professional, and efficient. Denise took the time to answer all our questions. Will certainly recommend her to my family and friends!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Wonderful Customer Service!!!
Denise Smith - Sales Consultant is absolutely AWESOME! We purchased two cars within 2 days with the help of Denise. She is very friendly, professional, knowledgeable and great customer service skills. I have to also acknowledge Will Brown, Sales Manager, Will made our dreams come true! We appreciate Heritage Toyota so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kimberly, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help. Safe travels!
Great deal...Best customer service!!
Absolutely the BEST from top to bottom...GM to the wonder sales associates. Extremely fair, honest and helpful from everyone in the dealership...this is Lexus quality at Toyota prices!! I drove from Atlanta, GA to Owings Mills, MD to buy a used car so you know it was a great deal but I was not expecting this level of pleasurable experience...it started with the phone call from internet advertisement to follow-up service after the sale. Trust me, this is one place you get more than what you pay for!!
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bob, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Owings Mills!
Rob is an excellent dealer and glad I came to Toyota got...
Rob is an excellent dealer and glad I came to Toyota got the car I wanted good quality service with Rob. Recommend him for any one looking to by a car and I shall. Thank you Rob and will stop by just to say Hi. 👍
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Boyd, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!
I just purchased a 2020 RAV 4 Hybrid. Denise was my sales...
I just purchased a 2020 RAV 4 Hybrid. Denise was my sales representative. She was awesome to deal with! There weren't any games...just good business dealings. She encouraged me to take a truck home to make sure it would fit in the garage. I would highly recommend asking for Denise!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car