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Heritage Toyota Owings Mills

(1,492 reviews)
Visit Heritage Toyota Owings Mills
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 5 awards
2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (866) 472-0851 (866) 472-0851
Used (866) 456-7917 (866) 456-7917
Service (855) 221-5743 (855) 221-5743

Reviews

(1,492 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Toyota Owings Mills from DealerRater.

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Good service and less pressure to sell.

Good service and less pressure to sell. More transparent pricing, courteous and friendly staff. Good website also

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mr. King was professional and personable. He was

Mr. King was professional and personable. He was knowledgeable about the car and explained everything thoroughly! Mr. Holliday (GM) joined the conversation at the right time in order to get us into our new (to us) car! We are looking forward to be back in the Toyota family!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kelly, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Amazing experience buying our new Toyota Sienna!

Amazing experience buying our new Toyota Sienna! Joey, our sales associate, and John, the general manager, were super great to work with and gave me a great deal on the car. 100% recommended!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was so helpful and professional.

Everyone was so helpful and professional. I was so impressed with the knowledge and clarity that was provided to me as a first time buyer.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

April was very attentive, easy to talk to, fun to

April was very attentive, easy to talk to, fun to interact with and made the process simple.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

William Butler helped me out from start to finish with my

William Butler helped me out from start to finish with my purchase today 9/23/25. I’m truly grateful for his patience and customer service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Kristen, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

April Crometry is awesome.

April Crometry is awesome. She is friendly, professional and easy to deal with. Highly recommend her.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

Larry went above and beyond to make my Jeep Gladiator

Larry went above and beyond to make my Jeep Gladiator dreams come true! As a first time car buyer, having a dealer that understands my financial needs is SUPER important. Larry and his sidekick in the back helped me walk away with the vehicle i needed and i will continue to go through Larry for future vehicles because of this GREAT experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

They got me a new car fast and helped me get it at a

They got me a new car fast and helped me get it at a reasonable price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I have to say Heritage Toyota Owings Mills.

I have to say Heritage Toyota Owings Mills. Is warm, friendly and inviting towards customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!