Reviews
We have been customers for 20 plus years and have not had
We have been customers for 20 plus years and have not had a reason to go elsewhere. Thank you for your seamless support and service. Elliott Bourne has been our sales person for a number of years and we appreciate his attention to detail
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!
Elliott was patience with my needs and understood what
Elliott was patience with my needs and understood what needed. With this upgrade I was truly satisfied. Thanks Elliott for your professionalism.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
Christene provides exceptional customer service!
Christene provides exceptional customer service! She is a pleasure to work with. Christene anticipated the needs and emailed documents to ensure a quick and easy purchase process. She is both caring and professional. Tony is very welcoming and also provides excellent customer service. I am definitely pleased with the purchase process and satisfied that I received a fair price for the vehicle. I have purchased many vehicles in the past and Owing Mills Mercedes far exceeds other dealerships. Keep up the great work!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I cannot express how much I love and appreciate Dennis.
I cannot express how much I love and appreciate Dennis. He is truly the best! Over the years, I've purchased seven cars from him, and each experience has been outstanding. His knowledge, professionalism, and dedication to customer satisfaction consistently exceed my expectations. I highly recommend him to anyone looking for exceptional service! He makes you feel like family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
We had a great experience working with Christene
We had a great experience working with Christene Marshall. She was extremely helpful, patient, and knowledgeable throughout the entire process of buying our car. Christene answered all of our questions, made everything easy to understand, and never pressured us. We truly appreciate her professionalism and kindness and would highly recommend Christene to anyone looking for a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Absolutely outstanding experience.
Absolutely outstanding experience. The dealer was extremely helpful, patient, and transparent—like working with a trusted family member. No pressure, no gimmicks, just honesty and a genuine effort to make sure I felt comfortable every step of the way. Highly recommended!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
The dealership was very welcoming and quick with any and
The dealership was very welcoming and quick with any and all service. Christene was very patient with me helped me find the perfect car super fast it was unbelievable. She’s very attentive and made the whole process so much easier than I thought it would be as a first time buyer!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Rachel, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
My service provider did a wonderful job reaching out for
My service provider did a wonderful job reaching out for my services needs she very professional and communicative she don’t miss a brat and with that being said she definitely has my customer support and I will be returning for all my service needs and telling family and friends
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Dennis was fantastic from initial meeting and throughout
Dennis was fantastic from initial meeting and throughout the lease process. I would highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I had a fantastic experience working with Christene on
I had a fantastic experience working with Christene on the purchase of my new car. The team was professional, knowledgeable, and genuinely helpful. They took the time to answer all of my questions, and helped locate the perfect vehicle for me. I truly appreciate the outstanding customer service and would highly recommend Christene to anyone looking to purchase a Mercedes Benz!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Tina, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!