Reviews
The staff at Group 1 GMC Rivertown in Columbus Georgia
The staff at Group 1 GMC Rivertown in Columbus Georgia went above and beyond to make our truck buying experience wonderful. Kaleb, Tim and Mr. Eddie were all professional and knowledgeable about the autos at the dealership making our trip from Arkansas worth the drive.
The staff at Group 1 GMC Rivertown in Columbus Georgia
The staff at Group 1 GMC Rivertown in Columbus Georgia went above and beyond to make our truck buying experience wonderful. Kaleb, Tim and Mr. Eddie were all professional and knowledgeable about the autos at the dealership making our trip from Arkansas worth the drive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review! We’re glad to hear that your truck-buying experience at Rivertown GMC was wonderful, and that Kaleb, Tim, and Eddie provided you with professional and knowledgeable service. We appreciate you making the drive from Arkansas to visit us, and we look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team
This dealership has been up front and very helpful.
This dealership has been up front and very helpful. Although, today I took my GMC Sierra in for a planned service. The service representative was not helpful and did not answer my concerns and brushed off all 3 questions I asked about. Really changed my opinion on this visit. Not pleased with results today
This dealership has been up front and very helpful.
This dealership has been up front and very helpful. Although, today I took my GMC Sierra in for a planned service. The service representative was not helpful and did not answer my concerns and brushed off all 3 questions I asked about. Really changed my opinion on this visit. Not pleased with results today
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Lisa was very helpful.
Lisa was very helpful. She was very knowledgeable and patient during the process. Thank you.
Lisa was very helpful.
Lisa was very helpful. She was very knowledgeable and patient during the process. Thank you.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad to hear you found our team, especially Lisa, to be helpful, knowledgeable, and patient during your experience at Rivertown GMC. We look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team
Mike in the service dept restored my faith in this
Mike in the service dept restored my faith in this dealership. I’m coming back with my other vehicles because of Mikes excellent skills with customers.
Mike in the service dept restored my faith in this
Mike in the service dept restored my faith in this dealership. I’m coming back with my other vehicles because of Mikes excellent skills with customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're glad to hear that Mike in the service department was able to restore your faith in Rivertown GMC. It's great to know you plan to return with your other vehicles. We appreciate your kind words about Mike's customer service skills and look forward to assisting you again soon! Sincerely, The Rivertown Buick GMC Team
My service advisor, Keshia Muse, was awesome.
My service advisor, Keshia Muse, was awesome. She advised me on everything that was going on with my car from front start to finish. I will definitely be back with any car service that I need.
My service advisor, Keshia Muse, was awesome.
My service advisor, Keshia Muse, was awesome. She advised me on everything that was going on with my car from front start to finish. I will definitely be back with any car service that I need.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that Keshia provided you with outstanding service from start to finish. At Rivertown GMC, we strive to keep our customers informed and satisfied, and it's great to know we met your expectations. We look forward to seeing you again for any future car service needs! Sincerely, The Rivertown Buick GMC Team
I'll always trust Michael ZZ Clarke in the service center
I'll always trust Michael ZZ Clarke in the service center to coordinate my vehicle repairs! He's been guiding me in the right direction for over 20 years, and I can't imagine going anywhere else.
I'll always trust Michael ZZ Clarke in the service center
I'll always trust Michael ZZ Clarke in the service center to coordinate my vehicle repairs! He's been guiding me in the right direction for over 20 years, and I can't imagine going anywhere else.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you have trusted Michael in our service center for over 20 years. It's great to know he has been able to guide you through your vehicle repairs. We appreciate your loyalty to Rivertown GMC and look forward to assisting you for many more years to come! Sincerely, The Rivertown Buick GMC Team
Great customer service and appreciate the thorough
Great customer service and appreciate the thorough vehicle inspection reports during service time! Great job!
Great customer service and appreciate the thorough
Great customer service and appreciate the thorough vehicle inspection reports during service time! Great job!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Robbie! We truly appreciate your feedback on the customer service and the thorough vehicle inspection reports at Rivertown GMC. It’s great to hear that you had a positive experience. We look forward to seeing you again for your next service! Sincerely, The Rivertown Buick GMC Team
Customer service is always great at Rivertown GMC!
Customer service is always great at Rivertown GMC! Greg McCart is an outstanding service advisor!!
Customer service is always great at Rivertown GMC!
Customer service is always great at Rivertown GMC! Greg McCart is an outstanding service advisor!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our customer service and that Greg made such a positive impact. We appreciate your kind words and hope to see you again at Rivertown GMC soon! Sincerely, The Rivertown Buick GMC Team
Easy time making appointment, great service, fair
Easy time making appointment, great service, fair pricing. Quick turn around. Friendly service people and greeting.
Easy time making appointment, great service, fair
Easy time making appointment, great service, fair pricing. Quick turn around. Friendly service people and greeting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Cooper! We’re thrilled to hear that you had an easy time making an appointment and received great service at Rivertown GMC. Our team strives to provide friendly service and fair pricing, so your feedback is truly appreciated. We look forward to welcoming you back next time! Sincerely, The Rivertown Buick GMC Team
Always great customer service soon as you walk in the
Always great customer service soon as you walk in the door ..There isn?t a long wait time while I?m waiting on my car to be serviced
Always great customer service soon as you walk in the
Always great customer service soon as you walk in the door ..There isn?t a long wait time while I?m waiting on my car to be serviced
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review! We’re thrilled to hear that you consistently experience great customer service at Rivertown GMC and appreciate the efficient service times. We look forward to seeing you again for your next visit! Sincerely, The Rivertown Buick GMC Team