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Leith Volkswagen of Cary

(2,825 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 9:00am–6:00pm
Sunday Closed Closed
2021 state dealer award
View 15 awards
2021 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,825 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leith Volkswagen of Cary from DealerRater.

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Amazing car busying experience!

We just bought a new car and Abdul was our sales representative.We could not have been happier with his customer service, efficiency, and timeliness! He made our car buying experience amazing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience

I used this dealership to purchase my first car. They were very helpful and Travis Alvarez was great at working hard to find me the car I wanted and helped me get a great deal! Would recommend buying a car from them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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No pressure sales approach

I dropped in on Phillip Goodwin one afternoon interested in learning more about the CC. Phillip offered a test drive, shared some good information about the car, ran some numbers so I had a good idea of monthly payment ranges. I had let him know that I was not planning to make a purchase for another month or so, and I really appreciated that my timeline was respected without question - no tactics to instill a sense of urgency, just good information. I had been planning to purchase a 1-3 year old preowned vehicle, and since there was not not one available at the time, Philip agreed to be in touch if he came across one, which indeed he did a couple of weeks later. Unfortunately, I had experienced some problems with my existing car and was forced to purchase a replacement earlier than I had planned. When I shared this news with Phillip, he offered me a sincere congratulations and complimented my choice of vehicle. Even though I did not ultimately purchase a vehicle from Phillip, I would work with him in the future without hesitation. His personality makes rapport building easy, he is professional, and knowledgeable. Thanks for a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience with Troy Haynes!

Had a great car buying experience at Leith VW in Cary. Troy Haynes went above and beyond to get me the best deal on a new Jetta. Troy took the time to make sure I got the car that was right for me. Efficient buying process too! Leith (and Troy) earned my gratitude and respect. I highly recommend this dealership and Troy in particular. You will not be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good shopping eperience

I enjoyed talking with Phillip Goodwin today. Although I am not quite ready to make a decision on a car, he was knowledgeable, answered all of my many questions patiently, and was pleasant and helpful. I would recommend seeing him if you are interested in purchasing or leasing a VW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Recommended!

Phillip Goodwin at Leith Volkswagen, Cary was great to deal with. Easy-going and friendly - gave me a great price and was fantastic to work with. Dealership is very cool with lots of vintage VW's and a very relaxed vibe. Recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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recomend

Highly recommend Leith. Jason Walker our sales rep was a pleasure to work with.There facilities have a very relaxed feel , unlike any other car dealer that I have been to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Phil Goodwin is the best

Working with Phil was the best experience ever. He didn't apply any pressure and really paid attention to exactly what I wanted. Very happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

Worked with Philip Goodwin to get my 2016 GTI and he was so patient and knowledgeable. Leith VW was my 3rd dealership of the (very long) day and by far was the best experience. We also worked with Anthony for the financing/final paperwork and he was great, too; made the process painless. Overall, a great team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Experience!

Jim Cochran was an absolute pleasure to deal with! My overall experience at Leith was excellent. I highly recommend going to Leith VW of Cary and speaking with Jim for your next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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