Reviews

4.8 out of 5 4.8
33 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 11, 2018

    From Tracy our phone rep to John our salesman to Jennifer the finance manager we had the BEST car buying experience that we have ever had. Tracy found... the perfect car for us, John went over the sale, the product and all the extras. Then Jennifer finished us with easy paperwork and we were out the door with a car we both really love . Just don’t get no better than that! We will be back.

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    Shopped for a new car
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  • 5.0 out of 5
    March 29, 2018

    I've had my vehicles serviced at Classic for almost 20 years and last week made my first NEW vehicle purchase with them! Jose, Jennifer, Mike and all... of the offer staff I encountered went above and beyond to find exactly the right vehicle for me. My Kia Sorento is awesome! They showed me how to operate all of the options, answered all of my questions and we breezed through the car buying process in record time! I appreciate their professionalism, positive attitudes and friendly nature throughout the process!

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    Shopped for a new car
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  • 5.0 out of 5
    March 4, 2018

    I just bought a Kia Forte and the experience was very good. I worked with Barbara Moore and it was like if I known her for a long time. I felt very comfortable... buying a car from Barbara and Classic Kia. I would certainly recommend Classic Kia to any one looking for a new or used car.

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    Shopped for a used car
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  • 5.0 out of 5
    February 10, 2018

    I've been a customer at Classic Kia for many years purchasing several vehicles including a 2018 Kia Sorento SX recently. The vehicle is simply outstanding... in so many ways! Jennifer, my sales person and Shaun, the finance manager, did a great job! Both were more than willing to exceed my expectations and the overall experience was a pleasant one indeed! The dealership has been in business for a long time and one reason surely is repeat customers! Their service department is top notch, too! Give them a try - you'll be glad you did!

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    Shopped for a new car
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  • 5.0 out of 5
    January 24, 2018

    Our salesperson, Barbara, and manager, Taruj, were extremely helpful and made the whole experience of selecting and purchasing our SUV a pleasure. We... would strongly recommend working with them.

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    Shopped for a new car
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  • 5.0 out of 5
    January 13, 2018

    We had read very positive yelp reviews which led us to Classic Kia in Waukegan. We experienced what others said. A friendly, down to earth dealership... that gave us a great price and really wanted to earn our business by respecting our time and following up in a professional manner. Len Smith helped us get a great price, Sean a manager was helpful and John Plewka helped us with the final paperwork and transaction. John set up everything in advance for us so that we had to spend minimal time at the dealership. He also followed up and really wanted to make sure we understood everything the vehicle has to offer. An excellent sales experience for us and we came away with a vehicle we had hoped for. A huge improvement from another KIA dealer in the area that had wrong pricing info on their website, unhelpful salespeople and rude management. Classic Kia is recommended!

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    Shopped for a new car
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  • 5.0 out of 5
    January 11, 2018

    I can't say enough positive things about Mike Flament (Service Manager), and Jennifer Pratt (Sales Rep.) They made the purchase of my NEW 2018 Kia Sorento... absolutely painless. They went above and beyond to treat me like a valued customer. I will definitely recommend this dealership to all of my friends and family. They are true assets!

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    Shopped for a new car
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  • 5.0 out of 5
    December 10, 2017

    GREAT CUSTOMER SERVICE however this review process is too complicated. SUGGESTION make it easier for people.

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    Shopped for a new car
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  • 4.0 out of 5
    November 30, 2017

    Our salesman Len was terrific. He had a lot of patience and didn't put any pressure on us. I hate the buying process at any dealership. Its grueling.

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    Shopped for a new car
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  • 5.0 out of 5
    November 23, 2017

    Another pleasant experience at Classic. This was the 5th car we have purchased from this dealer. Kudos to Jennifer our salesperson, Sean in finance, and... Mike in the service department. They are all very friendly and very knowledgeable about their cars. From the time we walked through the door to the time we drove our new car home there was no hassle or wasted time with any of the procedures involved in purchasing a vehicle. The facility is very clean and well maintained. These are some of the reasons we are repeat and satisfied customers. Thank you all!

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    Shopped for a new car
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