Jennifer Pratt went over any beyond to make sure my vehicle was EXACTLY what I was looking for. I can’t imagine purchasing a vehicle from another dealer.... I have one much much closer to my house and I will drive the extra miles to have Classic work in my vehicle and to purchase any new vehicles in the future. Sean also assisted with the paperwork and I was in and out in about an hour, you can not beat that! Prior experiences would take a good part of the day, if not the whole day. Highly recommend to my family and friends, hands down
Bought it brand new, squeaky noise when breaking since day one, it is the third time I'm back and they can't fix it, they're trying to imply that it is... normal, so disappointed. The lack of urgency to fix a brake system issue is alarming.
Jose lopez is awesome. My car got a free new engine (due to kia recall after catastrophic engine failure)and had to be kept for 15 days. They took care... of the rental and kept me updated. Jose found previously undiscovered problems that were not located by two other service providers and worked with my extended warranty to get the parts covered
From Tracy our phone rep to John our salesman to Jennifer the finance manager we had the BEST car buying experience that we have ever had. Tracy found... the perfect car for us, John went over the sale, the product and all the extras. Then Jennifer finished us with easy paperwork and we were out the door with a car we both really love . Just don’t get no better than that! We will be back.
I've had my vehicles serviced at Classic for almost 20 years and last week made my first NEW vehicle purchase with them! Jose, Jennifer, Mike and all... of the offer staff I encountered went above and beyond to find exactly the right vehicle for me. My Kia Sorento is awesome! They showed me how to operate all of the options, answered all of my questions and we breezed through the car buying process in record time! I appreciate their professionalism, positive attitudes and friendly nature throughout the process!
I just bought a Kia Forte and the experience was very good. I worked with Barbara Moore and it was like if I known her for a long time. I felt very comfortable... buying a car from Barbara and Classic Kia. I would certainly recommend Classic Kia to any one looking for a new or used car.
I've been a customer at Classic Kia for many years purchasing several vehicles including a 2018 Kia Sorento SX recently. The vehicle is simply outstanding... in so many ways! Jennifer, my sales person and Shaun, the finance manager, did a great job! Both were more than willing to exceed my expectations and the overall experience was a pleasant one indeed! The dealership has been in business for a long time and one reason surely is repeat customers! Their service department is top notch, too! Give them a try - you'll be glad you did!
Our salesperson, Barbara, and manager, Taruj, were extremely helpful and made the whole experience of selecting and purchasing our SUV a pleasure. We... would strongly recommend working with them.
We had read very positive yelp reviews which led us to Classic Kia in Waukegan. We experienced what others said. A friendly, down to earth dealership... that gave us a great price and really wanted to earn our business by respecting our time and following up in a professional manner. Len Smith helped us get a great price, Sean a manager was helpful and John Plewka helped us with the final paperwork and transaction. John set up everything in advance for us so that we had to spend minimal time at the dealership. He also followed up and really wanted to make sure we understood everything the vehicle has to offer. An excellent sales experience for us and we came away with a vehicle we had hoped for. A huge improvement from another KIA dealer in the area that had wrong pricing info on their website, unhelpful salespeople and rude management. Classic Kia is recommended!
I can't say enough positive things about Mike Flament (Service Manager), and Jennifer Pratt (Sales Rep.) They made the purchase of my NEW 2018 Kia Sorento... absolutely painless. They went above and beyond to treat me like a valued customer. I will definitely recommend this dealership to all of my friends and family. They are true assets!