Reviews
Sixty thousand mile checkup and oil change.
Everything went very well. Treated good by everyone who worked for the dealership, especially Johnny. Very thorough with their inspection. Cost seemed a little high, but overall very happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2019 Tacoma purchase
I was Mr. Perkey's first new sale customer. He listened to what I was looking for, and did an excellent job of trying to meet my wants/needs. Other than fact that I now have a car payment for the first time in 15 years, it was a painless experience, and I will recommend Toyota of Bristol to my friends and family that are in the market for a new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service, highly recommended
I highly recommend Toyota of Bristol for all your Toyota service needs. I have not bought a car there yet but most likely will in the next few years because everyone there is friendly and courteous and seems to care about their customers needs. FIVE STARS.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Extremely helpful Advisor!
Johnny Bowman is always extremely helpful. It's a pleasure to work with him at the service center, and I look forward to working with him again. Thank you, Johnny!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buying a car
Everyone was very nice and helpful and didn’t take very long really enjoyed the experience was very happy with everyone I worked with this day
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New car buying
Made the process as simple and easy as anybody could do. I would recommend this dealership to anybody looking to buy a new or used car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The calm before the storm!
I woke up this am with a big problem. I discovered that my windshield wiper fluid was out and needed a refill. A winter storm was approaching and I was not prepared. My wife works as a nurse anesthetist at a local hospital and needed me to drive her to work in the middle of the storm. Unfortunately, my hood release cable was not working and I couldn’t replace my wiper fluid. So I did what most men would do and tried to figure it out myself. When that didn’t work, I called Toyota of Bristol for help. They told me to bring the vehicle by and they would take a look. I had a great experience! Johnny Bowman took care of my hood release cable and even managed to find time to have my 45K service. I was in and out in less than an hour. It’s nice to know that I can count on my local Bristol Toyota. I’ve been a loyal customer for almost 20 years. Thanks Johnny B. You da man!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service center was amazing!
Bertus was so friendly and helpful. He truly went above and beyond to help us and give us the best price on what we needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jacob Kopp - ask for him!!!
If you are looking for a new car; I highly recommend Jacob Kopp! He knows these vehicles and is happy to show you everything. He is calm and engaging if it weren't for him I would not have bought from this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Jacob Kopp was awesome!!!
I showed up not expecting to come home in a new car. I told Jacob what I wanted and he made it happen. He was friendly and personable. He made what few hours I was there fly by.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
