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Don Jacobs Honda

(361 reviews)

Inventory

  • Canyon River Blue Metallic 2024 Honda CR-V SUV
    Honda Certified
    2024 Honda CR-V
    26,766 mi.
    $32,300
  • Meteorite Gray Metallic 2024 Honda Civic Hatchback
    Honda Certified
    2024 Honda Civic
    45,301 mi.
    $25,055 $416 price drop
  • Lunar Silver Metallic 2024 Honda Pilot SUV
    Honda Certified
    2024 Honda Pilot
    62,081 mi.
    $38,250 $250 price drop
  • Crystal Black Pearl 2023 Honda Passport SUV
    Honda Certified
    2023 Honda Passport
    25,049 mi.
    $33,496 $441 price drop
  • Crystal Black Pearl 2024 Honda CR-V SUV
    Honda Certified
    2024 Honda CR-V
    59,153 mi.
    $30,164
See all 16 vehicles from this dealership.

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Reviews

(361 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Sales and Service departments are excellent. Purchased an CRV hybrid from them and the experience was very positive. Ask for Mark Jobes.

Sales and Service departments are excellent. Purchased an CRV hybrid from them and the experience was very positive. Ask for Mark Jobes.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Hunter my sales rep was great to work with! Thank you and Chris for making it a smooth and stress free process. I’ll for sure be back 🙂

Hunter my sales rep was great to work with! Thank you and Chris for making it a smooth and stress free process. I’ll for sure be back 🙂

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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It was a wonderful experience dealing with Connor Metzger. He said he had been selling cars for about six months, I was very shocked. He knows his vehicles and also knows how to communicate very well with people. I was very impressed!!

It was a wonderful experience dealing with Connor Metzger. He said he had been selling cars for about six months, I was very shocked. He knows his vehicles and also knows how to communicate very well with people. I was very impressed!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great dealership! Sam was a top tier salesman along with Connor who is a rock star In financing! Ten out ten recommendation!

Great dealership! Sam was a top tier salesman along with Connor who is a rock star In financing! Ten out ten recommendation!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Everyone we dealt with was helpful and Knowledgeable. It was a pleasure working with them.

Everyone we dealt with was helpful and Knowledgeable. It was a pleasure working with them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great group of guys to work with, did everything they said they would do. Have purchased five cars from them over the years and they have always been a pleasure to work with.

Great group of guys to work with, did everything they said they would do. Have purchased five cars from them over the years and they have always been a pleasure to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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My wife and I just purchased our first new car ever at age 49/50. Process was made smooth and easy by Sam and Conner. They informed us all through the paperwork process. Also explained every feature our new CRV offered. They were absolutely hands down the best car salesmen I have ever dealt with. Thanks so much guys!

My wife and I just purchased our first new car ever at age 49/50. Process was made smooth and easy by Sam and Conner. They informed us all through the paperwork process. Also explained every feature our new CRV offered. They were absolutely hands down the best car salesmen I have ever dealt with. Thanks so much guys!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Stay far far away from this dealership. The owner and the managers are SO greedy and only care about the money and it is very apparent. Horrible communication and poor service jobs. This company purposely mistreated my car and then refused to pay for the damage. The advisor John then decided to text me instead of calling me over this issue. They do not take matters seriously at all. I would never trust this place with my car ever again. Trust me when I say, take your money and your business somewhere else!

Stay far far away from this dealership. The owner and the managers are SO greedy and only care about the money and it is very apparent. Horrible communication and poor service jobs. This company purposely mistreated my car and then refused to pay for the damage. The advisor John then decided to text me instead of calling me over this issue. They do not take matters seriously at all. I would never trust this place with my car ever again. Trust me when I say, take your money and your business somewhere else!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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I will no longer be giving my business to Don Jacobs Honda. I was a loyal customer for 4 years, until one service I had done caused issues under the fault of their mechanics and Don Jacobs has refused to take accountability and fix it. Instead, they want me to pay $540 for labor to repair a mistake that they made. They also informed me of this via text and email, rather than calling me on the phone and speaking to me personally. Very disappointing and very cowardly. John Isele, I hope you see this and remember that your lack of accountability has lost you a customer forever. And I will continue to let others know how dirty you all treat your long-standing customers. I will not be giving Don Jacobs a penny of my business anymore. My advice is not to trust these dealerships with ANY of your maintenance services. You are better off finding a small personally owned business, because these large corporations seem to think that they never do any wrong and put all of the cost on the consumer. I also want to add, I had a family member work for Don Jacobs as a salesman for years and quit after DJ decided to stop paying commission for selling cars. It doesn't take much to see that DJ is all about gaining profit, no matter how badly they screw over their customers and employees!

I will no longer be giving my business to Don Jacobs Honda. I was a loyal customer for 4 years, until one service I had done caused issues under the fault of their mechanics and Don Jacobs has refused to take accountability and fix it. Instead, they want me to pay $540 for labor to repair a mistake that they made. They also informed me of this via text and email, rather than calling me on the phone and speaking to me personally. Very disappointing and very cowardly. John Isele, I hope you see this and remember that your lack of accountability has lost you a customer forever. And I will continue to let others know how dirty you all treat your long-standing customers. I will not be giving Don Jacobs a penny of my business anymore. My advice is not to trust these dealerships with ANY of your maintenance services. You are better off finding a small personally owned business, because these large corporations seem to think that they never do any wrong and put all of the cost on the consumer. I also want to add, I had a family member work for Don Jacobs as a salesman for years and quit after DJ decided to stop paying commission for selling cars. It doesn't take much to see that DJ is all about gaining profit, no matter how badly they screw over their customers and employees!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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People where every helpful to me, try to do as much as they could to help me purchase my vehicle, amazing experience!

People where every helpful to me, try to do as much as they could to help me purchase my vehicle, amazing experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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See all 361 reviews