Reviews
Communication is excellent, video is nice, fast service. Really appreciate the video they send as they're working on the car.
Communication is excellent, video is nice, fast service. Really appreciate the video they send as they're working on the car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Meacham [email protected]
Came in for Oil change/tire rotation. I was told I had an Oil leak and to fix it it would cost me $3,000. I went to a Certified mechanic in my City and I do not have any oil leak at all ! Also they put 40 lbs of air in my tires ! - had to remove 5lbs. from each tire. Very Disappointed!!! Sad that I purchased my vehicle there and trusted them but I will Never Go Back !
Came in for Oil change/tire rotation. I was told I had an Oil leak and to fix it it would cost me $3,000. I went to a Certified mechanic in my City and I do not have any oil leak at all ! Also they put 40 lbs of air in my tires ! - had to remove 5lbs. from each tire. Very Disappointed!!! Sad that I purchased my vehicle there and trusted them but I will Never Go Back !
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Very good. I got in right away and Michael gave a ride home and back so I didn't have to wait and was able to get work done at home while my car was in the shop. Thanks Michael!!!??
Very good. I got in right away and Michael gave a ride home and back so I didn't have to wait and was able to get work done at home while my car was in the shop. Thanks Michael!!!??
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Direct are glad to have you as a customer. Mike Meacham [email protected]
Did my entire purchase online with Miles and one of the financiers Dalton they made it a smooth and easy process and got me into a truck that had everything I was looking for.
Did my entire purchase online with Miles and one of the financiers Dalton they made it a smooth and easy process and got me into a truck that had everything I was looking for.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Meacham [email protected]
I loved the service video. Very helpful! Tried to upsell windshield wipers I didn't need but rest of service was great.
I loved the service video. Very helpful! Tried to upsell windshield wipers I didn't need but rest of service was great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Direct. Mike Meacham [email protected]
Excellent customer service. There is nothing more that I can say about my experience at Russ Darrow.
Excellent customer service. There is nothing more that I can say about my experience at Russ Darrow.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Russ Darrow Direct. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Meacham [email protected]
Everything went really smoothly! Mark was very friendly and helpful! I'd definitely buy my next vehicle there as well!
Everything went really smoothly! Mark was very friendly and helpful! I'd definitely buy my next vehicle there as well!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Meacham [email protected]
Friendly , fast , efficient. Very professional and helpful, all of the employees are amazing.
Friendly , fast , efficient. Very professional and helpful, all of the employees are amazing.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Meacham [email protected]
Excellent, outstanding. I would definitely recommend them and Russ Darrow to everyone. Awesome sauce Great
Excellent, outstanding. I would definitely recommend them and Russ Darrow to everyone. Awesome sauce Great
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Meacham [email protected]
Excellent,they really went out of their way. I'll recommend them and Russ Darrow to everyone.
Excellent,they really went out of their way. I'll recommend them and Russ Darrow to everyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Russ Darrow Direct. Mike Meacham [email protected]