Reviews
Mike's was excellent! They exceed our expectations for used cars. We were looking for a very specific car and although we couldn't make a deal this time, would highly recommend!! Financing info was hard to get over phone from them. I was sorry we couldn't get a match. Peggy Kirk Guthrie
Mike's was excellent! They exceed our expectations for used cars. We were looking for a very specific car and although we couldn't make a deal this time, would highly recommend!! Financing info was hard to get over phone from them. I was sorry we couldn't get a match. Peggy Kirk Guthrie
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Russ Darrow Direct. Mike Meacham [email protected]
They worked with me every step of the on a complicated repair. Would use them again with a 2nd thought
They worked with me every step of the on a complicated repair. Would use them again with a 2nd thought
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Russ Darrow Direct. We appreciate your business and hope to see you again soon! Mike Meacham [email protected]
he was really good with explaining things about the car I was buying and a really nice man to talk to
he was really good with explaining things about the car I was buying and a really nice man to talk to
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Russ Darrow Direct. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Meacham [email protected]
Fast great service complete Throughout the whole time they had my van they were in contact showing me what was going on in videos
Fast great service complete Throughout the whole time they had my van they were in contact showing me what was going on in videos
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Russ Darrow Direct. We appreciate your business and hope to see you again soon! Mike Meacham [email protected]
I have to take back a star. Since my oil change 1 day ago now my engine light went on and I called the lady who answered was quite rude, I do not want to pay for a test of $200 when there was no light on and now a day after the oil change it is. So why should I be charged.
Miles was extremely knowledgeable about the car and explained the features in understandable language. He gives used car salesmen a good name, Jill and Don
Miles was extremely knowledgeable about the car and explained the features in understandable language. He gives used car salesmen a good name, Jill and Don
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Mike Meacham [email protected]
He made the process very smooth, great communication and easy to work with Pleasant and very thorough
He made the process very smooth, great communication and easy to work with Pleasant and very thorough
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Meacham [email protected]
Thank you for the kind words
Not good. Was never detailed on the inside. I was lead to believe it was.
Not good. Was never detailed on the inside. I was lead to believe it was.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you, Don, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to ensure that all our customers leave happy, and it's disappointing to learn that we missed the mark here. Mike Meacham [email protected]
Awesome as always thank you very happy with this vehicle as was the Rogue great service and Miles was a great help
Awesome as always thank you very happy with this vehicle as was the Rogue great service and Miles was a great help
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Direct! Mike Meacham [email protected]
Isaiah is friendly, knowledgeable, and they had my oil change done a lot quicker than expected!
Isaiah is friendly, knowledgeable, and they had my oil change done a lot quicker than expected!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Meacham [email protected]
Great and thorough Thank you I'm done with this survey now Done thank you Na
Great and thorough Thank you I'm done with this survey now Done thank you Na
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Meacham [email protected]