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Chicago Auto Place

(437 reviews)
Visit Chicago Auto Place
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award
(630) 948-0530 (630) 948-0530

Reviews

(437 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chicago Auto Place from DealerRater.

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Fast and easy car buying experience purchase after

Fast and easy car buying experience purchase after purchase. Staff is the best, always friendly and attentive. We highly recommend Chicago Auto to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for the recommendation folks! We hope you create wonderful memories in your Maserati.

I’m an out of state customer and work with Ricky on a

I’m an out of state customer and work with Ricky on a 2020 CLA 45 Amg. He was fantastic to work with and kept in contact with us during the day and arranged everything for delivery for us. Wonderful to work with. Thank you Ricky

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience Steven! We hope you are enjoying your Mercedes!

Incredible showroom!

Incredible showroom! Also, Adam is a tremendous help; he's knowledgeable, friendly, & committed. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience Fern! When possible, kindly take the time to let us know how we could have elevated the sales price transparency to a 5-star. We're always striving to perfect our clients experiences, and your feedback is very valuable to us.

The service was Great and they have a friendly team.

The service was Great and they have a friendly team. They even added additional accessories after the purchase was completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and feedback Jorge. Enjoy your Audi, and welcome to the CAP family!

Very happy with my choice to purchase a vehicle from

Very happy with my choice to purchase a vehicle from Chicago Auto Place. Salesman was honest and fair with me in my decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We hope you're enjoying your Cadillac!

Chicago Auto Place has been the best buying experience

Chicago Auto Place has been the best buying experience for me. Every aspect of the process is efficient. Although I have purchased locally from them, the last two have been interstate buys. No games, no drama - great deal on great cars shipped to my house. They take care of all the title and tax stuff and ship it to my door. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued business. We hope you're enjoying your latest purchase!

Jorge was outstanding to work with down to every detail

Jorge was outstanding to work with down to every detail including picking up our 2014 A7 and delivering the S7 in an enclosed trailer as we requested

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

SMOOTH AND EASY EXPERIENCE

I purchased a beautiful vehicle from here. Pretty easy negotiations and the "paperwork process" was SUPER FAST. The staff was helpful and courteous. I would definitely recommend. Thanks everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very happy with my expirience buying here.

Very happy with my expirience buying here. Ziko was great to work with. Low pressure sales. Buying a car is not usually an enjoyable expirience but they made it feel smooth. Very happy with the car. Will be back at some point to do business again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought a car from Chicago Auto place.

I bought a car from Chicago Auto place. It is awesome dealership staff is very friendly and knowledgeable about the cars. They have very nice cars in stock with good pricing. By far the easiest and most knowledgeable staff and Ricky to work with. His passion is the car industry and it shows - he doesn’t mess around with cars that have any red flags or cut corners when it comes to selling high quality, solid cars at a good price I would recommend Chicago Auto place to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.