Skip to main content

Palmetto 57 VW

(698 reviews)
Visit Palmetto 57 VW
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 11:00am–7:00pm 8:00am–3:00pm
New (855) 356-3595 (855) 356-3595
Used (855) 356-3598 (855) 356-3598
Service (855) 356-3596 (855) 356-3596

Reviews

(698 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmetto 57 VW from DealerRater.

Want to share your experience with this dealership?

Write a review

EXCELLENT SERVICE

I got my car back earlier than expected, and it was clean as a whistle and not a penny over what the quoted cost of service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

response

I was in contact by mail and sent 4 mails with questions that I never got replied. I got 4-6 mails though where Palmetto57 tried to sell me any car.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

I hope this note finds you well, Joakim. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, Antonio Maytin - General Sales Manager - amaytin@palmetto57.com

Great experience

It was a very good experience from the time I walked into the dealership until I drove off in my new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

great service

That they washed my car after the service, also the waiting time wasn't so bad. Wasn't there for shopping but they do have some awesome GTIs o the lot worth looking at.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Incredible Services with cordiality

Courtesy, the VW representative take time to explain to me all the vehicle?s services need and the manner to take vantage of the warranty for one problem I have at the side mirror.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service.

Jose Luis Bringa's superior customer service. The process of having major work done on our vehicle was seamless. Jose Luis made us feel welcomed and we trusted his suggestions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

great services

My visit was about my car maintenance, it was fast and complete services. My problem was solved with professionalism and amiability. I strongly recommend Palmetto 57

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Oil change service maintence

Jose the service attendant was very friendly and helpful. We look for him next time I do my service. Overall good experience in the service department.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Clean and great customer service

It was an good experience, not too overly crowded nor was there any rude or disrespectful behavior in the service department.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent Job

I liked everything overall. I was kept up to date with what was going on with my car, I was also informed in what was to be replaced and fixed in order to have a functional system and in that i find that honesty is the best policy. I dont like being lied to and told that something else needs to be fixed when there is an actual piece thats broken and will cause another 5 pieces to get broken as well just for the mechanic to earn more money. By you guys being honest every time i feel confident to be taking my car to you guys instead of any other mechanic. And reason being is that i have studied about 2 years about being a mechanic for cars. So the things that i was told that needs fixing i know were true do to it being some reasonable problems and so. Another thing that i really liked was how i was attended when i went to the dealer, before and after. Jose Bringas, I believe was his name, helped me out from the beginning till the end and has done an EXCELLENT job. He had the patience with me and the answers to all my questions. I believe that alone helps out a ton when someone may be frustrated with their car being broken. Again overall everything went smooth till i picked up my car and left.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No