Reviews
EXCELLENT SERVICE
I got my car back earlier than expected, and it was clean as a whistle and not a penny over what the quoted cost of service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
response
I was in contact by mail and sent 4 mails with questions that I never got replied. I got 4-6 mails though where Palmetto57 tried to sell me any car.
- Customer service 2.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I hope this note finds you well, Joakim. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, Antonio Maytin - General Sales Manager - amaytin@palmetto57.com
Great experience
It was a very good experience from the time I walked into the dealership until I drove off in my new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great service
That they washed my car after the service, also the waiting time wasn't so bad. Wasn't there for shopping but they do have some awesome GTIs o the lot worth looking at.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Incredible Services with cordiality
Courtesy, the VW representative take time to explain to me all the vehicle?s services need and the manner to take vantage of the warranty for one problem I have at the side mirror.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service.
Jose Luis Bringa's superior customer service. The process of having major work done on our vehicle was seamless. Jose Luis made us feel welcomed and we trusted his suggestions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great services
My visit was about my car maintenance, it was fast and complete services. My problem was solved with professionalism and amiability. I strongly recommend Palmetto 57
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change service maintence
Jose the service attendant was very friendly and helpful. We look for him next time I do my service. Overall good experience in the service department.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Clean and great customer service
It was an good experience, not too overly crowded nor was there any rude or disrespectful behavior in the service department.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Job
I liked everything overall. I was kept up to date with what was going on with my car, I was also informed in what was to be replaced and fixed in order to have a functional system and in that i find that honesty is the best policy. I dont like being lied to and told that something else needs to be fixed when there is an actual piece thats broken and will cause another 5 pieces to get broken as well just for the mechanic to earn more money. By you guys being honest every time i feel confident to be taking my car to you guys instead of any other mechanic. And reason being is that i have studied about 2 years about being a mechanic for cars. So the things that i was told that needs fixing i know were true do to it being some reasonable problems and so. Another thing that i really liked was how i was attended when i went to the dealer, before and after. Jose Bringas, I believe was his name, helped me out from the beginning till the end and has done an EXCELLENT job. He had the patience with me and the answers to all my questions. I believe that alone helps out a ton when someone may be frustrated with their car being broken. Again overall everything went smooth till i picked up my car and left.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
