Palmetto 57 VW

Quiero agradecer al Sr. JOSÉ de servicios y a la cajera. Tambien el Sr . Que me entregó mi auto luego del servicio , olvidé su apellido. El servicio fue excelente, rápido y muy profesional. Todo fue muy rapido. se respira un ambiente muy lindo en este dealer. los felicito a tod@s

It is convenience for me to drive to Palmetto 57, my house is so close to the dealer. The real reason is the amazing customer service that I always receive. Mr. Edin Colon is an incredible employee that is always ready to help you even if he is already going home. His dedication to providing an incredible service is probably the reason I going back to the dealer every time I have a car problem. The entire team is very professional and they are always ready to help clients. Definitely, I will recommend the service to anybody. Rene E Santillana

Knew what he was talking about very nice and I didn’t feel rushed at all it was my first time leasing a car and the experience was calm and enjoyable!!!!

The Service was an excellent experience.Mr. Jose Bringas kept me informed of my car repair status which gave me a piece of mind beyond my expectations.

Every time I go to Palmetto57 I’m greeted with a smile every time I go there. They are very helpful. The parts department is also very helpful.

Came here looking to buy a new vw gti ivan made the process super easy and stress free very transparent on what and how they do things. I can higly recommened this place

Great customer service and very attentive. Helped me in getting a new car and made the process run smoothly and rapidly. Very professional and well mannered.

This was my first experience buying a car from Pametto57 and it was exceptional. The entire team took great care of me and were willing to work with my budget/expectations while being 100% honest and up front with me. They all went above and beyond. Thank you to Tony, Arturo, Jimmy and David - I'll definitely be back.

I had the worst experience with the service department at Palmetto 57, specifically with employee Eddie Colon. On July 21 I scheduled an appointment to take my car in for a recall service on July 29. I received a courtesy call and a text on July 27 to remind me of my service appointment on July 29. Took my car in for service and when I get there I was told that there was a part that needed to be order for that recall. I asked the employee Eddie how come the part was not order prior to me taking the car in? He answered was I don't know. No empathy, no apologies, he had no regards for my time. Then he was told, by what I assumed was a mechanic, that the part had to be order by using the car VIN. He goes into the office comes back 10-15 minutes later to tell me that the website was down and he could not order the part. I was so frustrated that I had canceled my Sunday plans to get my vehicle in for service and it had being of time. I told this guy that I was so disappointed with the service provided that I was considering taking my car to another dealer, and then proceeded to provide me with other Volkswagen dealers information. Obviously Palmetto 57 dd not need my business.

Amy and Tony were unbelievable!! Mr. Tovar you are blessed to have such a great staff. Congratulations to the 57th Avenue TEAM!! Keep up the good work!!