Victory Ford Hours
Victory Ford is proud to be Kansas City's low-overhead Ford dealer. We are happy to provide customers with tremendous sa
vings on new and pre-owned vehicles. We are able to do this because we have a clean, yet modest, facility located in Kansas City, KS. Check out our online reviews and you will see why we are known for doing business in an honest, old-school, way.
"Victory, where everybody wins!"
Oil, Filter Change
$29.95 and up*
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I get back to pick up my vehicle for a "the works" oil change and they said they did not rotate my tires. They didn't do so because "Ford has had problems... with their lug nuts swelling up". Lug nuts which I previously had to buy from Ford. They are the only ones that have done any sort of work or service on my car so if they are stripped that's on them. And if the lug nuts they sold me aren't functioning properly I shouldn't have to keep buying more from them.
I would like to look into this and figure out what happened. Your name is not listed here so would you please call me at 913-912-1450 or email bpringl...firstname.lastname@example.org Thank you Brian Pringle General Manager
I was able to get a great purchase price for my F150. I continue to come back and get awesome service! Victory has a very nice facility as well.
Pleasant Experience - Rockstar Salesman - Who likes going through the process of buying a car?... Spending hours sitting in a dealership cubical feeling... like you are wasting the day away while a salesman runs back and forth... That didn't happen at Victory Ford. From the start they were prompt and respectful. Unknowing we were contacting a dealership we had text after hours regarding the 2012 vehicle we were interested in. We promptly received a response from Jude Boliere. He was not able to answer our questions at the time however he followed up with us shortly after 8am the next morning, even noting that he hoped he wasn't waking us. Upon arriving at the dealership for a test drive we were greeted by salesman Scotty Wells whom was friendly, kind, engaging and most importantly attentive to the smaller details that mattered to us. He didn't have the take it or leave it attitude nor did we feel pressured to buy. We appreciated his kindness and attentiveness to detail. The wait time during negotiation and through the paperwork process was much less than our past dealership experiences. Mark Reno in finance was easy going, laid back and explained in detail our options. Scotty offered us a loaner while our vehicle was in the shop having touch ups done. At the time we dropped off our vehicle Scotty was not in the office. Another salesman provided us with a loaner that had been smoked in. After returning to the dealership later that day and being kindly greeted by everyone that passed us in the showroom, Scotty gladly replaced the loaner with a smokeless vehicle. Our vehicle is currently in the shop having touch up's done... I will update our review after picking up our vehicle. So far the experience has been pleasantly painless. The only con experienced is the loaner... if someone could check the loaner prior to handing off the keys would be our only suggestion. Compared to other dealerships, we recommend Victory Ford and their staff. Buying from Victory Ford has been a refreshing experience so far. ...More to come upon picking up our vehicle from the shop. Follow up to my prior post... Scotty Wells and the Victory Ford team fully met our expectations plus some! I am a perfectionist and have high expectations. We picked up our vehicle last night and it looked great! All concerns and task were addressed the first time! There was one small spot in the paint that I questioned and Scotty went and grabbed the body shop specialist to come out and touch it up on the spot. It's not something they missed prior... it was a spot they had already touched on and were happy to retouch on. (It was a small nick in the paint of a used vehicle with a paint color that is hard to match.) It was after 5pm and the body shop was closed however the team was happy to help and very pleasant to work with. They were happy to please. Buying from Victory Ford truly has made the painful experience of buying a vehicle as painless as possible... it was a pleasure doing business with them! Thank you to the entire Victory Ford Team!
Thank you for the opportunity. Enjoy your new vehicle.
As always the Service Department is top notch, friendly, knowledgeable and thorough. Great job to all of you at Victory Ford!! Would not think of going... anywhere else.
Good and timely service. Would suggest this dealer to others. Clean facilities, comfortable waiting area. Made relevant suggestions for future service... work. Answered all questions.
Got me in with no appointment fairly quick. Walked down grabbed a burger down the street, caughta little Jeopardy in the lounge and my truck was finished.
Professional service and excellent waiting room facilities. Service was done in timely fashion. Very well pleased with overall service. Highly recommend.... Will definitely be back.
Quality service while putting the customer first. I had problems with my Bluetooth staying connected. Victory Ford could have chosen the more expensive... quicker route by replacing a part, but instead they reprogrammed it saving me hundreds of dollars. They also let me know how much money it would cost to replace the part in the future if I need be.
My appointment was for 1pm...I arrived around 12:50pm, it seems as if they were waiting for me to arrive, Great! I answered the appropriate questions... and they took possession of my vehicle....I was directed to wait in the customer waiting area, where we can actually see the work being done on our vehicle (GREAT)!!! Overall, the service was very good,,,,,although, I hate to travel that for more than 30 miles to have my car serviced,,,but, they have always treated me well.
They did a great job... Very friendly and the dealership was clean. I like that I can watch the work being done from the waiting room. Only thing that... would be better is.I made a appointment for 10:30 on line didn’t pull or touch my car till 11:30. So I could have been there at 11:30.