Reviews
Top rated customer service and satisfaction
The friendly service was the best. The associate was very knowledgeable about the car. The test drive was very good. Again the knowledge Sam showed was most impressive.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paul, The Sales Department team is ready to help you and answer any questions on the vehicles we have in our New and Pre-Owned car inventory. Thank you for writing your review for your last sales experience at Harr Chrysler Jeep Dodge Ram.
Trust Danÿelle to Help with Your Next Vehicle
Working with Danÿelle couldn’t have been easier. She gave me honest insight and earned my trust right away. She was extremely responsive throughout the entire process and helped me seamlessly navigate the trade-in process to get me in my new vehicle as quickly as possible. Before I drove my Gladiator off the lot, Danÿelle sat with me and patiently walked me through every feature including the hard top. I give her my highest recommendation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sarah, thank you for sharing your great review with us here at Harr Chrysler Jeep Dodge Ram. Our Sales Team strives to provide excellent service. We are pleased to read you purchased a Gladiator. We hope you love it.
New truck with issue
Great customer service. Love the dealership. But not having a set of brake pads in stock to fix a brand new truck is ridiculous. Then telling me it will be a week before you get them in. It just annoying to have to bring your vehicle back for the same issue once the parts come in
- Customer service 4.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Matt, I would appreciate the chance to speak with you regarding the services we provided and the brake pads for your truck. When you have a moment, please feel free to reach out to me. I look forward to connecting with you to address your feedback. Best, James Lavelle Service Manager Harr Chrysler Dodge Jeep Ram jlavelle@harr.com
Excellent Service Department
I took my wife's Jeep Grand Cherokee to Harr for warranty work and dealt with Brian in the service department.. Brian was outstanding to deal with and the service was excellent and extremely fast. I'll be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Paul, Thank you for coming to get your Jeep Grand Cherokee serviced here at Harr Chrysler Jeep Dodge Ram! We are pleased to hear of your speedy service and help from our Service Team. Thank you for taking the time to leave us a 5 star review! Have a lovely day!
Rockstar LIZ
I went there for a service but the knowledgeable sales person “Liz” got me into a new car and my wife and I love it. Harr is the best place to do business with. It was easy quick process don’t shop around go straight to Harr and u will thank my reviews later. THANK U LIZ
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, We're glad you took the time to write this thoughtful review, and we sincerely thank you for the kind words about your recent experience here at Harr Chrysler Jeep Dodge Ram! It's amazing that you came for service and left with a new car thanks to the knowledge of our Sales Department team and the ease and quickness of our car-buying process. We can't thank you enough for your great recommendations about Harr Chrysler Jeep Dodge Ram and also for your business!
From a Satisfied Young Lady from Millbury
From the purchase of my orange jeep renegade sport 2016 to now 2021 all my experiences with service and all has been most satisfactory with Harr Jeep. Logan the salesperson was a delight to deal with. The service personnel have always been helpful and courteous. Love the free wash card. Actually it's Omaha Orange!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Maggiebeth, we are so pleased to read you enjoy our services here at Harr Chrysler Jeep Dodge Ram. Our Sales Team works hard to be able to provide success. We value you as a loyal customer.
Very fast. Transparent. Easy to work with. The entire...
Very fast. Transparent. Easy to work with. The entire process couldn't have been better.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceeding expectations
Very attentive to meeting the needs of the customer and vehicle. Service pricing very competitive and I could not be more pleased with all the service performed. The Harr dealership will completely exceed your expectations.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Scott, Your satisfaction means everything to us, so we are delighted that our Service Department were able to exceed your expectations. Thank you for choosing Harr Chrysler Jeep Dodge Ram and we look forward to working with you again.
Easy To Work With
Always have a great experience with the Hart maintenance department They are always very precise on their descriptions on any issues they may fined Great team to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are so glad that our Service Department was able to help you out and fix any issues you were having with your car. We hope to see you again.
Harr will take you far!
Have gone to Danyelle for 2 grand Cherokee's now and always been treated great! Sales and service are both knowledgeable and professional! Highly recommendable! Will continue to go to her and Harr for my jeeps!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful review, Nick! We are so happy to learn that you have had exceptional experiences with Harr Chrysler Jeep Dodge Ram! We appreciate your kind words and we hope to work with you again in the future.