Reviews
My experience with Nancy is ALWAYS top notch! She knows her job description and always follows through. She goes above and beyond to make sure MY car is well taken care of and the service department always has the special things my husband wants checked out. She is, and has been, the BEST service manager here at KIA in Bryan/College Station. Please don't ever lose her! She is an asset to your business, and my friends who also have a KIA. And, two of them bought a Kia just because of her and the quality of your business. Linda Lewis
My experience with Nancy is ALWAYS top notch! She knows her job description and always follows through. She goes above and beyond to make sure MY car is well taken care of and the service department always has the special things my husband wants checked out. She is, and has been, the BEST service manager here at KIA in Bryan/College Station. Please don't ever lose her! She is an asset to your business, and my friends who also have a KIA. And, two of them bought a Kia just because of her and the quality of your business. Linda Lewis
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Linda! Thank you for sharing your feedback about Nancy and our team! We know you're in good hands here, and we look forward to seeing you next time at Sterling Kia. Safe travels!
Top tier service by Nance as always she really goes above and beyond and I appreciate that
Top tier service by Nance as always she really goes above and beyond and I appreciate that
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jarell! Thank you for leaving us this five-star review and for your kind words about Nance from our service team at Sterling Kia. We'll see you next time!
Siempre volveré a este lugar, su atención es excelente y te explican con detalles lo que necesita tu vehículo
Siempre volveré a este lugar, su atención es excelente y te explican con detalles lo que necesita tu vehículo
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Juanita, nos alegra saber que contamos con su confianza. Gracias por escoger a Sterling Kia y por compartir sus amables palabras sobre nuestro equipo.
As usual Nancy made my service call a breeze. This time I waited in the lounge and felt very comfortable. Nancy had the car ready, washed and perfect. Thank you!
As usual Nancy made my service call a breeze. This time I waited in the lounge and felt very comfortable. Nancy had the car ready, washed and perfect. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Vivian, we’re happy to hear about your great experience with Nancy at Sterling Kia! We promise to share this feedback with our Service Team. See you next time!
Nancy was very nice and helpful will be glad to recommend Sterling to our friends and neighbors!
Nancy was very nice and helpful will be glad to recommend Sterling to our friends and neighbors!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your feedback made our day! Thanks for the five-star review! – Sterling Kia
Excellent service! Working with Nancy is always great. All issues were taken care of. Very nice dealership.
Excellent service! Working with Nancy is always great. All issues were taken care of. Very nice dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for sharing your awesome review of Nancy and the team! We appreciate your business and hope to see you again at Sterling Kia!
Siempre que nesecito un servicio en sterling KIA pregunto por MS NANCY Me gusta mucho como ella me ayuda. El trato que ella sabe dar. Y el tiempo que ella toma para explicar todo con mucha paciencia. Y sobretodo que ella habla Español!!
Siempre que nesecito un servicio en sterling KIA pregunto por MS NANCY Me gusta mucho como ella me ayuda. El trato que ella sabe dar. Y el tiempo que ella toma para explicar todo con mucha paciencia. Y sobretodo que ella habla Español!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maria, gracias por sus amables palabras sobre Nancy y nuestro equipo. Nos alegra saber que siempre ha recibido una atención paciente y clara de parte de ella. ¡Nos vemos pronto en Sterling Kia!
Nancy is always great! Really good communication and the service team always provides great service.
Nancy is always great! Really good communication and the service team always provides great service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Troi - Your feedback is much appreciated! Thank you for supporting Sterling Kia.
Nancy was outstanding in getting my car in at my appointment time and it was finished within the time frame she gave me. My overall experience at this dealership has been since we bought our 25 Sportage the last of February.
Nancy was outstanding in getting my car in at my appointment time and it was finished within the time frame she gave me. My overall experience at this dealership has been since we bought our 25 Sportage the last of February.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mary, we're thrilled Nancy provided such a seamless experience at Sterling Kia. We appreciate your business and look forward to serving you again! Safe travels!
Had my car serviced here. Overall a fair to good experience. I also had some recall issues taken care of at the same time. Scheduling this took way longer than expected. I also had them take a look at why my windshield wiper sprayer wasn’t working. I believe they didn’t take a serious look at this and wanted me to bring it back for a diagnostic review at $195/hour for an estimated 2 hours. I previously had them repair this issue which was successful but now they wanted to do diagnostic testing first then repair. Seems like they already know the problem but wanted to make money by charging for diagnostic testing.
Had my car serviced here. Overall a fair to good experience. I also had some recall issues taken care of at the same time. Scheduling this took way longer than expected. I also had them take a look at why my windshield wiper sprayer wasn’t working. I believe they didn’t take a serious look at this and wanted me to bring it back for a diagnostic review at $195/hour for an estimated 2 hours. I previously had them repair this issue which was successful but now they wanted to do diagnostic testing first then repair. Seems like they already know the problem but wanted to make money by charging for diagnostic testing.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, we appreciate your feedback about our Service Team, but we would like to learn more to see what more we can do to assist you. When you have a moment, please contact our Service Manager at your convenience. Take care. - Sterling Kia