Reviews
Wonderful service from Stephanie Avalos, she was very
Wonderful service from Stephanie Avalos, she was very knowledgeable and thorough. I’m very happy with my purchase and would recommend all my friends and family to come see her for their next vehicle purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Toyota! We're so happy to hear Stephanie went above and beyond to deliver an excellent visit. Welcome to the family! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com
Mike was timely, efficient and answered all my questions
Mike was timely, efficient and answered all my questions David wilson toyota has consistently provided me with excellent service over many years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear your service visit with Mike went seamlessly! We look forward to many more years together! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com
Darleen took care of my problem quickly and efficiently.
Darleen took care of my problem quickly and efficiently. she is very knowledgeable and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear Darleen went above and beyond to deliver a seamless visit! Thank you for choosing Toyota of LV! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com
EJ was great very personable & courteous.
EJ was great very personable & courteous. I’ll definitely request him in the future to handle my trucks service needs…!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your stellar rating, John! We strive to deliver quality service and we're so proud of EJ for taking care of you. Visit us again soon! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com
I arrived about 20 minutes early for my appointment.
I arrived about 20 minutes early for my appointment. I had no problem turning my car in. Dan came and did the paperwork. He he told me that it would would probably take all day or the next day to complete. I asked for shuttle service to an address other than my home. He agreed and said that he would call me to let me know if the car needed to stay overnight. Well he didn’t call me, so I called him around five pm. He started that he didn’t call me because he had already told me that I knew that it would be staying over night. I told him that he stated that it would probably have to stay overnight. Then he was surprised that the Toyota shuttle didn’t take me home. I had to take Lyft home. Needless to say I was very frustrated. The following day the Toyota shuttle picked me up and I got my car.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Ana, We are disappointed to read about this miscommunication and see that you were inconvenienced. We understand your frustration and would like the opportunity to speak with you so we can make sure something like this doesn't happen again. Please contact me when you have a chance. I look forward to hearing from you. Regards, Mike Weaver Service Manager mweaver@toyotaoflv.com
Excellent service by the team members.
Excellent service by the team members. Keep it up to the team of David Wilson’s Toyota of Las Vegas
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing us! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com
Service department is outstanding, Don't tell me I have
Service department is outstanding, Don't tell me I have to write a minimum amount
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled you enjoyed your visit with our service team! We look forward to delivering another stellar visit next time! Take care. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com
Very poor service, although the service tech was
Very poor service, although the service tech was courteous I was informed that the car will be ready in one our just for oil change. I arrived at 9:45 AM and Left at 12:30 PM I kept asking about my car and they said they think it is in the car wash :(
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Raymond, We are disappointed to see that an oil change took this long. Basic services must be completed in a more timely manner and we will be addressing this with our team. Thank you for bringing this to our attention and we look forward to providing you with more prompt service at your next visit. Regards, Mike Weaver Service Manager mweaver@toyotaoflv.com
Hacen un buen trabajo gracias Eduardo por hacer un buen
Hacen un buen trabajo gracias Eduardo por hacer un buen trabajo lo recomiendo mucho gracias
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gracias, Douglas. Que bueno escuchar que Eduardo le brindo una visita de 5-estrellas. Hasta la proxima! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com
Friendly and courteous service.
Friendly and courteous service. Mike McDermott and Ryan Odum were helpful in making sure my needs were met. Customer lobby area was clean and comfortable.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We're proud of Mike and Ryan for working hard to ensure you left a happy customer & we're thrilled you enjoyed your visit. We look forward to working together again in the future! Take care. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com