Reviews
Really upset at the way they do the service they forgot
Really upset at the way they do the service they forgot to put my trucks maintenance required button off or reset and now I’m here with that showing on my dashboatd
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're disappointed to see this was not reset and you are now inconvenienced. Please contact me at your convenience, as we'd like to help get this taken care of and make this as accommodating as possible. I look forward to speaking with you. Regards, Ken Henry Fixed Operations Director khenry@toyotaoflv.com
Ok give me a call
IF I COULD I WOULD RATE THIS PLACE A 0 STARS.
IF I COULD I WOULD RATE THIS PLACE A 0 STARS. WORST DEALERSHIP I EVER DEALT WITH!!! THEY DID NOT COMMUNICATE WITH ME AND WERE NOT TRANSPARENT WITH ME AT ALL. THEY THREATENED TO TAKE MY CAR AWAY FROM ME WITHOUT TELLING ME A VALID REASON!!!! THE SALES GUY TOLD ME I NEED TO PICK UP MY EDRS OR THEYRE GOING TO TAKE MY CAR!!! MADE NO SENSE AND COME TO FIND OUT THE TOYOTA FINANCIAL SERVICES DID NOT APPROVE ME, AND DAVID WILSON TOYOTA THEY MESSED UP ON THEIR END. WHEN I CALL THEM TO HELP ME OUT THEIR WHOLE STAFF IS SO RUDE!!!! RYAN MILLER IS THE WORST SALESMAN AS WELL!!!! I REGRET SIGNING AND EVERY MINUTE I SPEND AT DAVID WILSON TOYOTA!!!! I WOULD NEVER RECOMMEND ANYBODY HERE.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
The service provided by Toyota, my writer Chuck G.
The service provided by Toyota, my writer Chuck G. was outstanding very personal attending. When are, if I have to return I like to see Chuck. Keep up the good work. Tommie H.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing us, Tommy! We are so pleased to hear Chuck went above and beyond to deliver quality service. We hope to work together again in the future. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com
The Service center is usually very efficiently run.
The Service center is usually very efficiently run. When you have an appointment, it helps make things go pretty smoothly. Drop off and pick up is very easy, but I miss the wash they used to give your car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Gerald! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com
Staff was Great and always are friendly.
Staff was Great and always are friendly. Was quick! Didn’t have to wait too long.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing us, Theresa! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com
Went in to get oil change last minute and got in for
Went in to get oil change last minute and got in for service same day
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We're happy to see that our team was able to accommodate you same day. We do see that you left just a 3-star rating. If you did face any issues here during your service experience, please feel free to reach out and let us know where we fell short. Your feedback is important to us here. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com
3 star was given for the the 1st half of my visit and service at Wilson Toyota. The ball was dropped at the end as I waited over 25 minutes to get my car. I saw 2-3 other customers get their car after I’ve been waiting. I went to car porter and reminded him I’ve been here 20 minutes now. He was wearing a floppy hat other gentleman was wearing tattooed fake sleeves on arms. No problem we will get it. No sorry for wait/wasting my time. 10 minutes and 1 other customer got their car. Car comes and the tattoo guy never looked at me no sorry just pulled out the plastic and floor protector and threw it I think a little harder than normal like I was bugging him. Unfortunately all good until this. If they would have been a little just a little apologetic would have went a long way. Keep in mind the dealership is more expensive on oil change and it’s 1 -1/2 hour to wait I can go to so many places to get faster and less charge on oil change.. Darlene Moreloock was great helping me.
Excellent team here at David Wilson’s Toyota of Las
Excellent team here at David Wilson’s Toyota of Las Vegas. This was the best experience I’ve had when purchasing a vehicle. They answered all questions I had, and we’re very patient in making sure I had all the information I needed before making a decision. I will also add, best price in town hands down! After a lot of time and research, you can’t beat it. This allowed me to just focus on how excited I was to get my new truck. I highly recommend, you will not be disappointed!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bryce, Congrats on your new truck! We are so happy to see that you had the best car-buying experience possible and you drove home satisfied. We appreciate both your business and your feedback and we can't wait to see you here at your first service visit. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com
Excellent customer service.
Excellent customer service. Was respectful, helpful and willing to work with me on the pricing and trade-in value.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We take pride in providing quality service and we're happy that you received just that. Congrats on your new vehicle and welcome to the family. Please don't hesitate to let us know should you have any questions about anything. We're here to help. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com
Excellent customer service.
Excellent customer service. We needed a Tacoma to replace our old one and Ryan found one for us when other dealers couldn’t. Very happy with our truck . Ryan was great to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, Sue! We're thrilled to hear that you had a great experience with us. We appreciate your visit and hope to see you again soon! Congratulations on your new Tacoma! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com
Great sales team, finance team and service team.
Great sales team, finance team and service team. Everyone hates going to a car dealership, but my experience at David Wilson has been very positive!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love to hear our team made your car-buying experience a memorable one! Congratulations on your new Toyota! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com