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Volkswagen of Ocala

(2,349 reviews)
Visit Volkswagen of Ocala
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2026 consumer dealer award
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2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

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New (352) 877-3711 (352) 877-3711
Used (352) 877-3727 (352) 877-3727
Service (866) 859-0238 (866) 859-0238

Inventory

See all 199 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2018.
Here at Volkswagen of Ocala we are a part of a group of closely related Florida businesses providing new and pre-owned automobiles and related services for our customers. We believe our success is directly proportional to our level of customer satisfaction achieved through developing positive long-term customer relationships. We want to be known as having the best car buying experience on the gulf coast!
We Won't Be Undersold!

Service center

Phone number (866) 859-0238

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,349 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volkswagen of Ocala from DealerRater.

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Carlos was fantastic. Really super nice to work with . Thankyou Carlos you made this really easy for me.

Carlos was fantastic. Really super nice to work with . Thankyou Carlos you made this really easy for me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We're so glad Carlos made the process easy and enjoyable for you. We'll be sure to share your compliments with him. Enjoy your new Volkswagen!

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Great friendly service. Very good at email communications. Had a great time and was taken care of well.

Great friendly service. Very good at email communications. Had a great time and was taken care of well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We're so glad you had a great experience and felt well taken care of throughout the process. We appreciate your support and hope you enjoy your new car!

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Awesome customer service and care. Effortless, efficient and easy to trade my vehicle and get a new VW SUV. Wonderful people. Thank you for everything!

Awesome customer service and care. Effortless, efficient and easy to trade my vehicle and get a new VW SUV. Wonderful people. Thank you for everything!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear your trade-in and new VW SUV purchase was effortless and enjoyable. We appreciate your kind words and hope you love your new VW. Thank you for choosing us!

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Shawn was very attentive to my Needs. He was very knowledgeable and courteous. I am a very loyal customer due to Shawn. My next purchase will be because if Shawn .

Shawn was very attentive to my Needs. He was very knowledgeable and courteous. I am a very loyal customer due to Shawn. My next purchase will be because if Shawn .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear Shawn's attentiveness, knowledge, and courteous service earned your loyalty. We'll be sure to share your kind words with him, and we look forward to helping you with your next purchase!

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Carlos definitivamente es de los mejores vendedores, siempre ayuda a sus clientes a tener su mejor experiencia y sin dudas te recomendara siempre la mejor opción .

Carlos definitivamente es de los mejores vendedores, siempre ayuda a sus clientes a tener su mejor experiencia y sin dudas te recomendara siempre la mejor opción .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

¡Gracias por sus amables palabras! Nos alegra saber que Carlos le brindó una excelente experiencia y le ayudó a encontrar la mejor opción. Agradecemos su recomendación y esperamos verlo nuevamente.

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Isaiah was my salesman. He was professional and knowledgeable and what I liked best he was never over bearing or pressuring me in anyway. I would buy recommend him and the dealership if you’re looking for a new car.

Isaiah was my salesman. He was professional and knowledgeable and what I liked best he was never over bearing or pressuring me in anyway. I would buy recommend him and the dealership if you’re looking for a new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review! We're thrilled to hear Isaiah provided a professional, knowledgeable, and pressure-free experience. We appreciate your recommendation and look forward to helping you again in the future!

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Shawn was a great person to help us find an affordable and comfortable vehicle! We love our Atlas Sport! Shawn took his time showing us vehicles and explaining the car buying process. He’s a professional who is also very personable and patient. We highly recommend VW Ocala and Shawn Groton. Fred & Melanie Bales

Shawn was a great person to help us find an affordable and comfortable vehicle! We love our Atlas Sport! Shawn took his time showing us vehicles and explaining the car buying process. He’s a professional who is also very personable and patient. We highly recommend VW Ocala and Shawn Groton. Fred & Melanie Bales

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Fred and Melanie, for your wonderful review! We're so glad Shawn helped you find the perfect Atlas and made the buying process easy and enjoyable. We appreciate your recommendation and hope you enjoy your new vehicle!

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Isaiah did a great job. He was flexible and patient. Walked us through all the options that met our lifestyle. Would definitely use him again in the future.

Isaiah did a great job. He was flexible and patient. Walked us through all the options that met our lifestyle. Would definitely use him again in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We're so glad Isaiah took the time to understand your needs and help you find the right vehicle. We appreciate your recommendation and look forward to helping you again in the future!

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Shawn was absolutely amazing, very professional, and courteous in my car-buying experience at VW of Ocala. Shawn explained each feature on the vehicle, answered any questions or concerns I had, and was very considerate and patient, making this car-buying experience exceptional Thank you Shawn for making my experience at VW of Ocala top-notch. 👏🏾👏🏾👏🏾👏🏾👏🏾

Shawn was absolutely amazing, very professional, and courteous in my car-buying experience at VW of Ocala. Shawn explained each feature on the vehicle, answered any questions or concerns I had, and was very considerate and patient, making this car-buying experience exceptional Thank you Shawn for making my experience at VW of Ocala top-notch. 👏🏾👏🏾👏🏾👏🏾👏🏾

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're so glad Shawn made your car-buying experience exceptional. We'll be sure to share your kind words with him. Enjoy your new VW!

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I had an outstanding experience purchasing my car from Isaiah. From the moment I arrived, he was professional, friendly, and exceptionally knowledgeable about the vehicles and the entire buying process. He took the time to answer all of my questions, explain my options clearly, and made sure I felt comfortable with my decision. Isaiah's honesty, patience, and attention to detail made the experience stress-free and enjoyable. He truly went above and beyond .....sooooo.....If you're looking for someone who provides excellent customer service and genuinely cares about helping customers, I highly recommend Isaiah. Thank you for making my car-buying experience such a positive one!

I had an outstanding experience purchasing my car from Isaiah. From the moment I arrived, he was professional, friendly, and exceptionally knowledgeable about the vehicles and the entire buying process. He took the time to answer all of my questions, explain my options clearly, and made sure I felt comfortable with my decision. Isaiah's honesty, patience, and attention to detail made the experience stress-free and enjoyable. He truly went above and beyond .....sooooo.....If you're looking for someone who provides excellent customer service and genuinely cares about helping customers, I highly recommend Isaiah. Thank you for making my car-buying experience such a positive one!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your thoughtful review! We're thrilled to hear Isaiah provided such an outstanding car-buying experience. His professionalism, honesty, and dedication to our customers truly make a difference, and we're glad he helped make the process enjoyable and stress-free. We appreciate your recommendation and hope you enjoy your new vehicle for many miles to come!

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