Reviews
Kate was awesome to deal with. Repairs were done quickly...
Kate was awesome to deal with. Repairs were done quickly and I was informed of everything that was happening to my vehicle. My service location from now on.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They checked my brakes at no charge and verified there...
They checked my brakes at no charge and verified there were no issues. Quick and courteous service and it was easy to get an appointment
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Randy my primary contact was very helpful, knowledgeable,...
Randy my primary contact was very helpful, knowledgeable, and friendly and not at all pushy. However, the overall process was challenging and exhausting. Why does the staff to customer ratio increase to 4:1 as the purchase transaction progresses? Is it that no one person can make a decision, an offer or handle the negotiations? As the customer I worked with 4 different people for one purchase transaction, The overall process could use a refresh.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
I am always pleased with the care rec'd at EPN....
I am always pleased with the care rec'd at EPN. Recommendations are helpful, staff is not pushy. And today when I misplaced my phone several of the team were gracious in helping me relocate it. Two left their stations. Above and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best experience I have ever had buying a car at a...
Best experience I have ever had buying a car at a dealership. The whole experience made me like I was their #1 concern and the most important person at the dealership. Simply put...fantastic!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a very good experience and appreciated working w...
I had a very good experience and appreciated working w Sam Aldoubal very much!I have been going to Nissan for 20 years and will continue being a loyal customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is always a pleasant experience to drive in-even for...
It is always a pleasant experience to drive in-even for service. It is always spotless, the waiting area is lovely, and the employees are very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brought my car in for an oil change and tire rotation, no...
Brought my car in for an oil change and tire rotation, no waiting in Service they were very prompt and fast to do the required paperwork, and told me the car would be ready in an hour. It was ready sooner. Went over the paperwork where they found me in the lounge, no issues with the car after checking it all out. I really liked the comfort of the lounge area, was able to get on WIFI and they had bottled water, coffee, and tea with other snacks for the customers. The car was parked outside by the door all washed which was very convenient. Thanks again for the great service John.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I just leased my first car and the team at Eden Prairie...
I just leased my first car and the team at Eden Prairie Nissan were very helpful and knowledge. I work with Chuck, and he was very professional and knowledge about the cars and leasing process. In addition, he was very polite and took time to answer all my questions thoroughly.
Phil and Shane took very good care of me. Found the...
Phil and Shane took very good care of me. Found the Pathfinder I was looking for and had it ready for me within 2 business days. This is the 7 vehicle we have leased from this dealership and will continue to do business with them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
