Reviews
OK, I have purchased mini new vehicles, but this is the
OK, I have purchased mini new vehicles, but this is the first time ever buying a new domestic Auto Mobile a 2025 Canyon elevation I have owned a number of trucks Tacoma Nissan Dodge. In the moment you drive a canyon you know why you’re getting it. I left a very good deal with a new Tacoma and just have to run with the canyon Now the Furman GMC here in lutz Has certainly been stellar over the last eight years in Tampa I’ve had to get into nearly 2 lawsuits with dealerships over violation of administrative problems, horrible finance practices, and below subpar service departments It was really not sure what to expect with this dealership, but in the end, I may have very well found a new home Alec, my salesman has been attentive, polite and not pushy. He’s been responsive and on top of things since I purchased the vehicle. Earnest and finance is by far the best example of professionalism that I’ve ever had and I mean, ever had with a finance department he was thorough. Sincere personable, was not pushy did not give half-baked answers and was very open and forthright in our discussions. It was an incredible experience. Ernest is definitely the finance guy we all need. Service I have Ryan as my service coordinator and he has been nothing but pleasant astute, and on top of things, caring and pleasant so far my interaction with the service department has been stellar along with the parts department, which I had very limited interaction but so far absolutely no complaints As far as the durability and reliability of the GMC canyon time will only tell I hope that it will provide me years of fabulous service while I expect occasional things to break or need to be repaired. I trust and hope that the Americans can make a vehicle that at least challenges the Japanese. This vehicle purchase in every aspect has been incredible. Great job Furman.
OK, I have purchased mini new vehicles, but this is the
OK, I have purchased mini new vehicles, but this is the first time ever buying a new domestic Auto Mobile a 2025 Canyon elevation I have owned a number of trucks Tacoma Nissan Dodge. In the moment you drive a canyon you know why you’re getting it. I left a very good deal with a new Tacoma and just have to run with the canyon Now the Furman GMC here in lutz Has certainly been stellar over the last eight years in Tampa I’ve had to get into nearly 2 lawsuits with dealerships over violation of administrative problems, horrible finance practices, and below subpar service departments It was really not sure what to expect with this dealership, but in the end, I may have very well found a new home Alec, my salesman has been attentive, polite and not pushy. He’s been responsive and on top of things since I purchased the vehicle. Earnest and finance is by far the best example of professionalism that I’ve ever had and I mean, ever had with a finance department he was thorough. Sincere personable, was not pushy did not give half-baked answers and was very open and forthright in our discussions. It was an incredible experience. Ernest is definitely the finance guy we all need. Service I have Ryan as my service coordinator and he has been nothing but pleasant astute, and on top of things, caring and pleasant so far my interaction with the service department has been stellar along with the parts department, which I had very limited interaction but so far absolutely no complaints As far as the durability and reliability of the GMC canyon time will only tell I hope that it will provide me years of fabulous service while I expect occasional things to break or need to be repaired. I trust and hope that the Americans can make a vehicle that at least challenges the Japanese. This vehicle purchase in every aspect has been incredible. Great job Furman.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing us for your 2025 GMC Canyon and for sharing how Alec provided attentive, pressure-free service throughout your purchase. Knowing our finance and service teams have earned your trust makes our day, and we look forward to supporting you as you enjoy your new Canyon.
I bought a car there 4 years ago so in my need for a
I bought a car there 4 years ago so in my need for a replacement, I wanted to return there first. They did not disappoint me. My sales agent Demetrius Mina was the best. He couldn’t have been more friendlier and more helpful and honest than he already was. I’d recommend him to anyone looking for their new car. Ferman is a great dealership and their service department is top notch.
I bought a car there 4 years ago so in my need for a
I bought a car there 4 years ago so in my need for a replacement, I wanted to return there first. They did not disappoint me. My sales agent Demetrius Mina was the best. He couldn’t have been more friendlier and more helpful and honest than he already was. I’d recommend him to anyone looking for their new car. Ferman is a great dealership and their service department is top notch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing Ferman Buick GMC – Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Tony Parrado is one of the most gracious and conscience
Tony Parrado is one of the most gracious and conscience salesman I have ever encountered. No pressure and works hard and looks for every option to get you to where you need to be.
Tony Parrado is one of the most gracious and conscience
Tony Parrado is one of the most gracious and conscience salesman I have ever encountered. No pressure and works hard and looks for every option to get you to where you need to be.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Adrianna was amazing!
Adrianna was amazing! Upon arrival she asked me do I need any help and I replied sure. I told her I know what I’m looking for, because I’ve already did my research for months. We looked at the car and then proceeded to get dome numbers that I can go off of. I told her I’ll be back in a week to pick the car up. During the week of me getting the car , I had a couple of things I wanted done before I return. She delivered with a five star performance. Very knowledgeable and awesome customer service skills. Also did a follow up call after the sale . I was very pleased with her and would do business with her any day.
Adrianna was amazing!
Adrianna was amazing! Upon arrival she asked me do I need any help and I replied sure. I told her I know what I’m looking for, because I’ve already did my research for months. We looked at the car and then proceeded to get dome numbers that I can go off of. I told her I’ll be back in a week to pick the car up. During the week of me getting the car , I had a couple of things I wanted done before I return. She delivered with a five star performance. Very knowledgeable and awesome customer service skills. Also did a follow up call after the sale . I was very pleased with her and would do business with her any day.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ferman Buick GMC – Wesley Chapel!
Demetrios delivered the most pleasant experience!
Demetrios delivered the most pleasant experience! Thank you so much for all of your help!
Demetrios delivered the most pleasant experience!
Demetrios delivered the most pleasant experience! Thank you so much for all of your help!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Can trust anything that is said at this dealership.
Can trust anything that is said at this dealership. I took my truck for maintenance for the second time this year and every time the service agent show little respect for people's time. They keep lying to my face
Can trust anything that is said at this dealership.
Can trust anything that is said at this dealership. I took my truck for maintenance for the second time this year and every time the service agent show little respect for people's time. They keep lying to my face
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (813) 544-2879 to discuss your concerns, as your satisfaction is of utmost importance to us.
1. Tony was a perfect representative for Ferman
1. Tony was a perfect representative for Ferman Buick. 2. Our Buick Invista is an outstanding car. So glad we made the purchase. 3. Our outstanding service at Ferman Chrysler insures we will always take our Invista to Ferman Buick service. Bottom line; the Investa is the perfect choice for us.
1. Tony was a perfect representative for Ferman
1. Tony was a perfect representative for Ferman Buick. 2. Our Buick Invista is an outstanding car. So glad we made the purchase. 3. Our outstanding service at Ferman Chrysler insures we will always take our Invista to Ferman Buick service. Bottom line; the Investa is the perfect choice for us.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Great deal, filled the truck up everything was smooth no
Great deal, filled the truck up everything was smooth no shady stuff going on at all! Thank you for the dream truck
Great deal, filled the truck up everything was smooth no
Great deal, filled the truck up everything was smooth no shady stuff going on at all! Thank you for the dream truck
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for choosing Ferman Buick GMC – Wesley Chapel! Please let us know if we can be of any more assistance.
The staff was friendly and provided good service in
The staff was friendly and provided good service in helping us select our new vehicle. We would revisit them again.
The staff was friendly and provided good service in
The staff was friendly and provided good service in helping us select our new vehicle. We would revisit them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ferman Buick GMC – Wesley Chapel.
I had an outstanding experience purchasing my 2026 Encore
I had an outstanding experience purchasing my 2026 Encore Buick sport touring from Ferman Buick. My salesperson Demetrius Mina , was absolutely fantastic. They were incredibly knowledgeable, patient, low-pressure and took the time to find the perfect car for my budget. The entire process from test drive to financing, was seamless and efficient. The dealership team was transparent and made the paperwork easy. I highly recommend Demetrius Mina and Ferman Buick in Wesley! Thank you for the excellent service.
I had an outstanding experience purchasing my 2026 Encore
I had an outstanding experience purchasing my 2026 Encore Buick sport touring from Ferman Buick. My salesperson Demetrius Mina , was absolutely fantastic. They were incredibly knowledgeable, patient, low-pressure and took the time to find the perfect car for my budget. The entire process from test drive to financing, was seamless and efficient. The dealership team was transparent and made the paperwork easy. I highly recommend Demetrius Mina and Ferman Buick in Wesley! Thank you for the excellent service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Ferman Buick GMC – Wesley Chapel. We appreciate your business and hope to see you again soon!
