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Ferman Buick GMC

(1,352 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award
New (855) 630-7732 (855) 630-7732
Used (855) 630-7731 (855) 630-7731
Service (855) 630-7091 (855) 630-7091

Reviews

(1,352 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Buick GMC from DealerRater.

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Minhaaj and Jay were amazing.

Minhaaj and Jay were amazing. They made the entire experience from start to finish so smooth. We were able to enjoy some laughs while we shopped around. The feeling of the entire experience being personal was chefs kiss. Can’t wait to go back and buy another car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

A pleasant experience.

A pleasant experience. Had no major problems when shopping for a new car. Jason C. was easy to work with and the dealership staff was helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bob, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Minhaaj was amazing in helping us find the right truck,

Minhaaj was amazing in helping us find the right truck, was helpful in every step of the way!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jorge, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Excellent customer service.

Excellent customer service. Jason Croucher knows his cars! He’s very attentive to our needs and answered all of our questions! I highly recommend Jason as well as Ferman Buick GMC!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Navarro, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

After visiting a sister dealership we came to Ferman in

After visiting a sister dealership we came to Ferman in Lutz. What a difference! All staff was knowledgable and helped eachother to make our purchase pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

After visiting several mid size truck dealers decided I

After visiting several mid size truck dealers decided I liked the Caynon best. Zeroed in on four dealers Ferman had a vehicle i liked. Add Tony P. gave me the best deal. After viewing a Red Caynon got together with Tony and bought it. Tony went thru everything in the vehicle and made sure all my questions were answered. Set up my phone to boot. Ferman GMC treated my as a VIP buyer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

We are Completely Satisfied our new Canyon Elevation.

We are Completely Satisfied our new Canyon Elevation. Our Sales experience was Good and our Finance Manager Rafael Espinosa was Excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

John, your satisfaction is important to us, so we want to sincerely thank you for choosing Ferman Buick GMC and we hope to see you again soon!

I’m a first time car buyer and Walter made it so easy!

I’m a first time car buyer and Walter made it so easy! I didn’t feel pressured by him at all, he made me feel comfortable the whole time. Never thought I’d ever be in a Buick, but this one is prettttyyyyy nice!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brittany, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you for choosing Ferman Buick GMC as your first choice for all your automotive needs!

Minhaaj Is an awesome man!

Minhaaj Is an awesome man!! Great to work with. My husband and I both left with new vehicles with his help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Minhaaj was very nice and great to work with and very

Minhaaj was very nice and great to work with and very knowledgeable about the vehicle I purchased. I had a very good experience at Ferman GMC.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michelle, we're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out to us if there's anything more we can do!