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Surprise Ford

(769 reviews)
Visit Surprise Ford
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 7:00am–5:00pm
Sunday 9:00am–6:00pm Closed

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New (623) 207-8367 (623) 207-8367
Used (623) 207-8299 (623) 207-8299
Service (623) 207-7200 (623) 207-7200

Inventory

See all 498 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2014.
If you're looking for a new Ford dealer in Surprise or the Phoenix area look no further! Surprise Ford's new facilities and winning team will impress you with professionalism quality and most of all the fair deal you deserve. Our car repair and maintenance center is sure to impress as well with several repair bays and the newest diagnostic and repair equipment in the area. We employ some of the finest factory-trained Ford Certified mechanics in the state. Please contact us with any questions you have - we can't wait to get to get to work for you!

Service center

Phone number (623) 207-7200

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(769 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Surprise Ford from DealerRater.

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Efficient, helping one another, friendly, & willing to

Efficient, helping one another, friendly, & willing to deal! Would recommend friends & family to give them a try!

Efficient, helping one another, friendly, & willing to

Efficient, helping one another, friendly, & willing to deal! Would recommend friends & family to give them a try!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Very good customer service.

Very good customer service. Sales team put customers first with there needs .I would recommend them to friend and family.

Very good customer service.

Very good customer service. Sales team put customers first with there needs .I would recommend them to friend and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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They were very easy to work with, not pushy or difficult.

They were very easy to work with, not pushy or difficult. Bryan and Baton were awesome!

They were very easy to work with, not pushy or difficult.

They were very easy to work with, not pushy or difficult. Bryan and Baton were awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Bryce did a great job and was very professional.

Bryce did a great job and was very professional. Juan in finance did a great job as well.

Bryce did a great job and was very professional.

Bryce did a great job and was very professional. Juan in finance did a great job as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Absolutely amazing!

Absolutely amazing! Jose was very helpful and was able to get us the best deal possible

Absolutely amazing!

Absolutely amazing! Jose was very helpful and was able to get us the best deal possible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Amazing, appreciate the support and hard work.

Amazing, appreciate the support and hard work. Would strongly recommend people to work with this team.

Amazing, appreciate the support and hard work.

Amazing, appreciate the support and hard work. Would strongly recommend people to work with this team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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It was amazing.

It was amazing. I walked in, explained what I needed to achieve, they made it happen.

It was amazing.

It was amazing. I walked in, explained what I needed to achieve, they made it happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Efficient Affordable,quick,professional Clean, honorable,

Efficient Affordable,quick,professional Clean, honorable, Friendly,kind, Well lighted , great sitting room with good snacks Thank you

Efficient Affordable,quick,professional Clean, honorable,

Efficient Affordable,quick,professional Clean, honorable, Friendly,kind, Well lighted , great sitting room with good snacks Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Well, run organization from the bottom to the top The

Well, run organization from the bottom to the top The experience dealing with surprised Ford was very pleasant

Well, run organization from the bottom to the top The

Well, run organization from the bottom to the top The experience dealing with surprised Ford was very pleasant

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Excellent handling of my transaction which was more

Excellent handling of my transaction which was more complicated than normal by both sales and credit.

Excellent handling of my transaction which was more

Excellent handling of my transaction which was more complicated than normal by both sales and credit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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