Reviews
Everyone was kind and professional.
Everyone was kind and professional. Our sales rep, Roger, made sure we were happy with the deal we received on our new vehicle. At no point did I feel rushed to make a decision, and there were no predatory sales tactics involved.
Everyone was kind and professional.
Everyone was kind and professional. Our sales rep, Roger, made sure we were happy with the deal we received on our new vehicle. At no point did I feel rushed to make a decision, and there were no predatory sales tactics involved.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your kind words! We're thrilled to hear that Roger provided a positive experience and that you felt supported throughout the process. Our team strives to create a welcoming environment, and your feedback truly means a lot to us. Enjoy your new vehicle!
I had a great experience John my sales person was great.
I had a great experience John my sales person was great. He understood what I wanted explained every step of the process. Chuck my finance person was also great he got me the best financing and explain everything. He also took time to answer a question I had the next day when I took posing my new car
I had a great experience John my sales person was great.
I had a great experience John my sales person was great. He understood what I wanted explained every step of the process. Chuck my finance person was also great he got me the best financing and explain everything. He also took time to answer a question I had the next day when I took posing my new car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks! We’re thrilled to hear about your fantastic experience with John and Chuck. Our team is dedicated to providing top-notch service, and it’s great to know they made the process smooth for you. Enjoy your new car!
Everyone at the Surprise Ford dealership was friendly,
Everyone at the Surprise Ford dealership was friendly, well-informed, and easy to work with. The new car was detailed to perfection. Visits to the Service Department for a Ford bought elsewhere were why I chose to use the Sales Department to replace that vehicle.
Everyone at the Surprise Ford dealership was friendly,
Everyone at the Surprise Ford dealership was friendly, well-informed, and easy to work with. The new car was detailed to perfection. Visits to the Service Department for a Ford bought elsewhere were why I chose to use the Sales Department to replace that vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear about your positive experience! Our team strives to provide top-notch service, and it’s great to know that you found our staff friendly and knowledgeable. Enjoy your new car, and thank you for choosing us for your vehicle needs!
I ordered a truck.
I ordered a truck. The process of buying it was about as seamless and easy going as it could be. Overall, my experience there was great and would recommend to anyone who asks. Dan Doncea was wonderful to work with and is what made this experience so easy.
I ordered a truck.
I ordered a truck. The process of buying it was about as seamless and easy going as it could be. Overall, my experience there was great and would recommend to anyone who asks. Dan Doncea was wonderful to work with and is what made this experience so easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We're thrilled to hear you had a seamless experience and enjoyed working with Dan. Your recommendation means a lot to us, and we’re here to make every purchase just as easy. Enjoy your new truck!
Our sales guy Nick B and his team went above and beyond
Our sales guy Nick B and his team went above and beyond from the first point of contact to the moment we drove away! We are grateful for the service and care given.
Our sales guy Nick B and his team went above and beyond
Our sales guy Nick B and his team went above and beyond from the first point of contact to the moment we drove away! We are grateful for the service and care given.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks! We're thrilled to hear about your positive experience with Nick B and the team. We strive to provide exceptional service, and it's great to know we hit the mark. Enjoy your new purchase!
Marcus Weeks was fabulous.
Marcus Weeks was fabulous. A 5 Star rating! Whole experience buying a new F-150 from Surprise was a delight.
Marcus Weeks was fabulous.
Marcus Weeks was fabulous. A 5 Star rating! Whole experience buying a new F-150 from Surprise was a delight.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks! We're thrilled to hear about your positive experience with Marcus and the purchase of your new F-150. Your satisfaction means a lot to us, and we appreciate you taking the time to share your feedback. Enjoy your new ride!
Friendly and professional.
Friendly and professional. Seem to really care about their customer. I would definatel recommend them.
Friendly and professional.
Friendly and professional. Seem to really care about their customer. I would definatel recommend them.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks! We truly appreciate your kind words. Our team is dedicated to providing exceptional service, and it’s wonderful to hear that it shows. Your recommendation means a lot to us!
Surprise Ford Dealership received a trade in vehicle that
Surprise Ford Dealership received a trade in vehicle that I was looking for. A Subaru Outback with the big engine. Rodger was my Salesman and Sam in Finance, both were very helpful. Rodger explained the technology in the car and demonstrated how to use it. Rodger was honest, forthcoming and never pressured me during negotiations. Sam was meticulous on the computer triple checking that everything was spelled correctly and information inputed correctly. Both employees showed dedication while working hard on my transaction. Thank you
Surprise Ford Dealership received a trade in vehicle that
Surprise Ford Dealership received a trade in vehicle that I was looking for. A Subaru Outback with the big engine. Rodger was my Salesman and Sam in Finance, both were very helpful. Rodger explained the technology in the car and demonstrated how to use it. Rodger was honest, forthcoming and never pressured me during negotiations. Sam was meticulous on the computer triple checking that everything was spelled correctly and information inputed correctly. Both employees showed dedication while working hard on my transaction. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Surprise Ford Dealership received a trade in vehicle that
Surprise Ford Dealership received a trade in vehicle that I was looking for. A Subaru Outback with the big engine. Rodger was my Salesman and Sam in Finance, both were very helpful. Rodger explained the technology in the car and demonstrated how to use it. Rodger was honest, forthcoming and never pressured me during negotiations. Sam was meticulous on the computer triple checking that everything was spelled correctly and information inputed correctly. Both employees showed dedication while working hard on my transaction. Thank you
Surprise Ford Dealership received a trade in vehicle that
Surprise Ford Dealership received a trade in vehicle that I was looking for. A Subaru Outback with the big engine. Rodger was my Salesman and Sam in Finance, both were very helpful. Rodger explained the technology in the car and demonstrated how to use it. Rodger was honest, forthcoming and never pressured me during negotiations. Sam was meticulous on the computer triple checking that everything was spelled correctly and information inputed correctly. Both employees showed dedication while working hard on my transaction. Thank you
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re thrilled to hear about your positive experience at Surprise Ford! Rodger and Sam truly embody our commitment to customer service. Enjoy your new Subaru Outback, and thanks for taking the time to share your thoughts! We appreciate your support.
I have gotten my last 2 cars from this dealership and the
I have gotten my last 2 cars from this dealership and the sales ppl and finance ppl were awesome!!
I have gotten my last 2 cars from this dealership and the
I have gotten my last 2 cars from this dealership and the sales ppl and finance ppl were awesome!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks! We’re thrilled to hear you had such a great experience with our team. Your loyalty means a lot to us, and we look forward to helping you with your next car purchase!