Reviews
The best experience I have went through. Everyone was very well spoken and helpful throughout my journey on purchasing my car!
The best experience I have went through. Everyone was very well spoken and helpful throughout my journey on purchasing my car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Professional friendly and efficient sales team. A pleasant experience. Very happy with the entire process
Professional friendly and efficient sales team. A pleasant experience. Very happy with the entire process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
No pressure approach and Dan really helped us get into a vehicle that fit our needs and budget. Financing portion was easily walked through and got through fairly quickly.
No pressure approach and Dan really helped us get into a vehicle that fit our needs and budget. Financing portion was easily walked through and got through fairly quickly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The entire process was extremely easy. By far the best car buying experience we've had.
The entire process was extremely easy. By far the best car buying experience we've had.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Details described on the phone spot on very knowledgeable about the car friendly and polite. Great service
Details described on the phone spot on very knowledgeable about the car friendly and polite. Great service
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that our team provided you with accurate information about the vehicle and demonstrated the knowledge and professionalism you deserved. Your feedback about our friendly and polite service means a great deal to us at Surprise Ford. We strive to ensure every customer receives exceptional service, and it's wonderful to know we met your expectations. We appreciate your business and look forward to serving you again in the future.
Everyone was great! 2nd time purchasing from them. I will buy from them again in the future.
Everyone was great! 2nd time purchasing from them. I will buy from them again in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are overjoyed to hear about your positive experience with us! It means so much to know that our entire team made a great impression during your visit, and we truly appreciate your loyalty as a repeat customer. Your trust in choosing us for your second vehicle purchase speaks volumes, and we're honored that you're already considering us for future needs. Thank you for taking the time to share your feedback - it helps us continue providing the exceptional service that our customers deserve.
I've worked with the Surprise Ford dealership for over two years now and have purchased four vehicles from them. They are always professional, courteous, and easy to work with, both in sales and in service.
I've worked with the Surprise Ford dealership for over two years now and have purchased four vehicles from them. They are always professional, courteous, and easy to work with, both in sales and in service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with Surprise Ford. Your loyalty and trust over the past two years, along with your four vehicle purchases, mean the world to us. We truly appreciate customers like you who recognize the dedication our team puts into providing professional and courteous service. It's wonderful to hear that both our sales and service departments have consistently met your expectations. Your feedback reinforces our commitment to maintaining the high standards that have made your experience so positive, and we look forward to continuing to serve you for many years to come.
The dealership had a very good inventory of cars. The staff was very friendly. My salesperson, Erica, gave me exceptional customer service.
The dealership had a very good inventory of cars. The staff was very friendly. My salesperson, Erica, gave me exceptional customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are utterly delighted to hear about your positive experience at Surprise Ford! Your feedback about our inventory selection and friendly staff truly means a lot to us, and we're thrilled that we could provide you with the variety of vehicles you were looking for. It's wonderful to know that Erica delivered exceptional customer service during your visit. We take great pride in our team's commitment to making every customer feel valued and supported throughout their car-buying journey. Thank you for taking the time to share your experience with us!
Vinnie, the sales agent, was energetic, respectful, professional and great to work with. Bastion, the Finance Manager, was intuitive and brought valid recommendations to the finance portion. Excellent team and I recommend Surprise Ford!
Vinnie, the sales agent, was energetic, respectful, professional and great to work with. Bastion, the Finance Manager, was intuitive and brought valid recommendations to the finance portion. Excellent team and I recommend Surprise Ford!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are overjoyed to hear about your outstanding experience with our team! Vinnie and Bastion clearly made a lasting impression with their professionalism and expertise, and we couldn't be more proud of how they supported you throughout your visit. Your recommendation means the world to us, and we're thrilled that you felt so well taken care of during both the sales and finance portions of your experience. Thank you for taking the time to share your positive feedback about our team at Surprise Ford!
honest customer service, and I will definitely go back and purchase another vehicle from this dealership.
honest customer service, and I will definitely go back and purchase another vehicle from this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We deeply cherish your feedback about our honest customer service. It means so much to us at Surprise Ford when customers recognize our commitment to transparency and integrity throughout the vehicle purchasing process. We are thrilled to hear that you had such a positive experience and that you would consider us for your future automotive needs. Your trust in our team and services is what drives us to maintain the highest standards of customer care every day.