Merlex Auto Group

A follow up to a previous post that I alway left. I am writing this in hopes that other people don’t get scammed as well. I won’t go into all of the ways they achieve this or I would be here all day. To make it simple they tack on a service fee to the sticker price. They don’t tell you that until they run your finances. In the moment I should’ve of seen this as a red flag but I went along with it. For a 4 thousand dollar service fee I was like this car is going to be in tip top condition. Boy was I ever wrong. Check engine light on before I even made it home. They were of no help trying help. Yes you do sign as is which they don’t mention until you do the financing. But for a 4000 dollar fee no check engine light should come on the a A1 code for maintence. After saving enough money for replacing faulty sensors I was able to have a full inspection on the car. I will post pictures below. There was no windshield wiper fluid in it, low oil, bad battery, and a spark plug not attached. I’m not even a car guy but I would have seen some of this if my job was to be a mechanic. Numerous of mechanics up home simply laughed at these clowns at Merlex. I am warning anyone that is thinking of buying a car here should reconsider. I have this car for a short period and it prob has been towed around more then I could drive it. If you have a problem they will say you signed as is. Yes I did but also thinking I had a full service done on the car. They obviously lied from the beginning. ❤️🙏9 Photo 1 of 6 Photo 2 of 6 Photo 3 of 6 Photo 4 of 6 Photo 5 of 6

A follow up to a previous post that I alway left. I am writing this in hopes that other people don’t get scammed as well. I won’t go into all of the ways they achieve this or I would be here all day. To make it simple they tack on a service fee to the sticker price. They don’t tell you that until they run your finances. In the moment I should’ve of seen this as a red flag but I went along with it. For a 4 thousand dollar service fee I was like this car is going to be in tip top condition. Boy was I ever wrong. Check engine light on before I even made it home. They were of no help trying help. Yes you do sign as is which they don’t mention until you do the financing. But for a 4000 dollar fee no check engine light should come on the a A1 code for maintence. After saving enough money for replacing faulty sensors I was able to have a full inspection on the car. I will post pictures below. There was no windshield wiper fluid in it, low oil, bad battery, and a spark plug not attached. I’m not even a car guy but I would have seen some of this if my job was to be a mechanic. Numerous of mechanics up home simply laughed at these clowns at Merlex. I am warning anyone that is thinking of buying a car here should reconsider. I have this car for a short period and it prob has been towed around more then I could drive it. If you have a problem they will say you signed as is. Yes I did but also thinking I had a full service done on the car. They obviously lied from the beginning. ❤️🙏9 Photo 1 of 6 Photo 2 of 6 Photo 3 of 6 Photo 4 of 6 Photo 5 of 6

This place is a total scam. Unbelievable that they conduct business so unethically and illegally. I'll do my best to make sure the DMV dealer Board and the FTC shut them down.

Buying my car here was actually a really smooth experience. The team didn’t make things feel stressful or rushed. They worked with me, not against me, and made sure I was comfortable with everything before moving forward. I’m glad I chose this place and definitely a solid dealership.

Had a great experience buying my car, the whole team was very welcoming and helped me out through every step, and i’m definitely coming back in the future.

I came down to merlex to look at some performance cars as a little gift to myself, I was greeted with Eli very nice gentlemen and he showed me multiple cars until I finally found one I liked, we then went through the normal process and after the approval he made sure the vehicle was detailed and filled up! I love how they acknowledged the little things 🙌🙌

Dropped by recently as I was interest in the c300 coupe they had and thankfully Eli helped me with the process and made it a easy purchase!

Came Richmond va for car they call 3 times before I got there said car was there but it wasn't car in shop xx wanted me to buy another car I said no I know 2 other people the same

Eli at Merlex Auto Group made my purchase of the Mercedes E300 a great experience and helped me get a really good deal. He was honest, helpful, and made the whole process feel easy and stress free.

I purchased a beautiful Mercedes c300 yesterday, I loved the experience I’m normally not one to write reviews however the team worked amazing especially after all hassle the other dealers would put me through