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Metro Ford of OKC

(2,921 reviews)
Visit Metro Ford of OKC
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm Closed
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–6:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 369-3568 (888) 369-3568
Used (855) 725-5530 (855) 725-5530
Service (866) 892-7166 (866) 892-7166

Reviews

(2,921 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Metro Ford of OKC from DealerRater.

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Fast, Friendly, Flexible

Brian Chan and his team of managers and detailers were so fast I had my price, my trade value I wanted, and my new car in hand, driving off the lot in 90 minutes on a Saturday! Thanks for a smooth transaction!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the positive 5 star review!! We appreciate the feedback. We'll let Brian know what a great job he and his team did to get you the price, trade value and car you wanted in a short amount of time. We look forward to seeing you again!

Buying a New Truck

Purchased a new Ford F-250 from Metro Ford and they made the process quick and painless. I was helped by a salesman who’s name is Giovanni, couldn’t have asked for a more courteous and knowledgeable salesman. I would recommend Metro Ford to all of my family and friends!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Preston, thank you for the positive 5 star review!! We appreciate your feedback. We'll let Giovani know what a great job he did making the purchasing process for your Ford F-250 quick and painless. We look forward to seeing you again!

Fast, Friendly, and Effective

End to end, including me driving the car home to show my wife, Brian Chan and his managers had me out of the dealership in 2.5 hours to buy a new Expedition. I was impressed with their speed and the pricing they offered., I'd return for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the positive 5 star review! We will let Brian know what a fantastic job he did helping you purchase your new Expedition. We appreciate your feedback and look forward to seeing you again!

Good Job

Great experience, good location, perfect communication! Oh wait, this isn’t Airbnb. Let’s start over. So, I didn’t expect to walk or the door with any new car, but they worked with me so well that I didn’t have an option to say no! I definitely recommend MetroFord as your #1 go to Ford dealership for any purpose. I’m not even from the state, and was just passer by, which strengthens my review imo. Regardless of that, #1 sales rep goes to Brian Chan. Request for him. He’s knowledgeable and has all the answers you need about Ford vehicles. They will work with you and make magic happen. Cheers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kim, thank you for the positive 5 star review! We appreciate your feedback. We're always happy when we give our customers the best car purchasing experience possible. We'll let Brian know what a great job he did answering your questions and working with you to find the exact car you needed. We look forward to seeing you again!

Customer

Toni was great to work with. Very knowledgable and quick to respond. I would highly recommend her if you are shopping for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jim, thank you for the positive 5 star review! We appreciate your feedback. We'll let Toni know what a great job she did helping you find a new car. We look forward to seeing you again!!

Great Experience

Fantastic experience. Chris at Metro put me in the exact vehicle I wanted. I was only in the dealership for an hour. Best car buying experience I have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

David, thank you for the positive 5 star review! We appreciate the feedback. We'll let Chris know what a great job he did finding the exact vehicle you wanted. We always strive to put our customers' needs first and give them the best car buying experience!! We look forward to seeing you again!

thanks to brian chan

brian was more than helpful. he worked to get me the best deal i could get. he took the time to give me more than one option.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the positive 5 star review! We will let Brian know what a good job he did helping you find the best deal you could get. We look forward to seeing you again!

Looking for a new truck

Got right in and out with Zack’s help. best car buying experience yet. Brought in a trade in and found exactly what I was looking for in a vehicle. All In all, it was a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Loui, thank you for the positive 5 star review! We appreciate the feedback. We'll definitely let Zack know that he was able to give you the best car buying experience yet! We always strive to put our customers' needs first. We're happy when you're happy! We look forward to seeing you again!!

Chris Derrick was great got everything I wanted.

Chris Derrick was a great salesman. He made the deal so easy,very knowledgable. I would and have referred friends and family to him. Thanks Chris

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the positive 5 star review! We appreciate the feedback. We'll let Chris know what a great job he did getting you a good deal. We always strive to make our customers' needs number one. Thank you for the referrals!! We look forward to seeing you again!

Great job

Chris Derrick did a great job to earn my business. Found the exact truck I wanted. Shipped it in. Got me the price I wanted. Made follow up call to see if I needed anything else after the sell. I will be purchasing my next Mustang with Chris.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

KC, thank you for the positive 5 star review!! We appreciate the feedback. We'll let Chris know how great of a job he did helping you find the exact truck you wanted for the price you wanted. We always do our best to take care of our customers and make sure their needs are number one. We look forward to seeing you again!