Safford Kia of Fredericksburg

WYATT AND Daniel were absolutely wonderful and they got us the perfect 🥰 car. A 2025 Seltos and it was the color and interior we desired. We couldn't be happier with their assistance and courtesy that they offered.. We look forward to a long relationship with them and Kia. They have battered 1000 percent regards their manner and understanding exactly the perfect solution car for us.

My sales guy Carl was great but your detailing guy needs some schooling on how to clean a car.

Always excellent in service and professionalism. We’ve been customers since 2015 and have since then only purchased our cars from Kia and bring them for servicing because of their straight forward approach and great customer service

Great service. They kept me very informed. I will definitely continue to bring my vehicle to this location in the future. Once again thank you for the great service.

The treatment and dedication of how they do their work are very professional also their attention to detail was world class

Lee is awesome service Rep he always keep me updated on my vehicles I really appreciate him

Our salesman James Mack was incredible. He was very patient explaining all of the options my son’s new car was equipped with. Second purchase from Safford Kia, we’ll be back.

Service manager very pleasant, check in was quick and easy. Service was completed quickly. A nice experience.

Thank you for all your help in purchasing our new hybrid! Mack was attentive and knowledgeable. We appreciate his assistance in the whole process

Noah our Salesman was great! Service representative personality is great! The service process leaves me feel not valued. Example: I called the service department twice to find the answer to a question and was asked if I wanted to make an appointment or ask a question. I elected to just ask a question. I was then sent to a voice mail which is fine if someone actually planes to call me back. But even after two left messages on different days I never received a call back. Second example: when I had my Niro checked for an issue I was told there was a service that was recommended. After asking what service that was I relieved that the recommended service was far from necessary. That told me that this policy was designed to fleece an uneducated customer by a service policy instead of respecting and valuing the customer. What an insult.