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Enter Motors Group

(46 reviews)

Reviews

(46 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Enter Motors Group from DealerRater.

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Horrible he covered up all of the issues that I had with this $10,000 car. I lived in Ohio, and I think he saw somebody who was going to buy quick because they were in another state. The car has significant cooling issues and overheated after three months of having the car, I took it into a mechanic and he said it needs new brakes. The oil is leaking, and there’s a roof leak coming from the windshield, the speaker is blown out on one of the sides, coolant thermostat heater control codes. There’s a failed thermostat. Valve covers leaking, suspension issues….Needs replacement of water pump thermostat combo, the rear brakes are going out, and are at 3mm. right front lower ball joint boot torn and rust dust present!! ALL EIGHT control arm brushings torn. Engine mounts blown and leaking. Oil pan leaking…Engine air filter due for replacement. Spark plugs need replaced. ITS DANGEROUS. DONT BUY FROM THIS PLACE. He told me the rebuilt title was because of a “minor accident” and brushed it to the side like it was nothing but a car with a rebuilt title is total loss so he was taking advantage of someone like me who was desperate to buy fast. I had to take a personal loan out today to get a different car. This place should be ashamed

Horrible he covered up all of the issues that I had with this $10,000 car. I lived in Ohio, and I think he saw somebody who was going to buy quick because they were in another state. The car has significant cooling issues and overheated after three months of having the car, I took it into a mechanic and he said it needs new brakes. The oil is leaking, and there’s a roof leak coming from the windshield, the speaker is blown out on one of the sides, coolant thermostat heater control codes. There’s a failed thermostat. Valve covers leaking, suspension issues….Needs replacement of water pump thermostat combo, the rear brakes are going out, and are at 3mm. right front lower ball joint boot torn and rust dust present!! ALL EIGHT control arm brushings torn. Engine mounts blown and leaking. Oil pan leaking…Engine air filter due for replacement. Spark plugs need replaced. ITS DANGEROUS. DONT BUY FROM THIS PLACE. He told me the rebuilt title was because of a “minor accident” and brushed it to the side like it was nothing but a car with a rebuilt title is total loss so he was taking advantage of someone like me who was desperate to buy fast. I had to take a personal loan out today to get a different car. This place should be ashamed

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I purchased a 2010 Nissan murano from this dealership on 4/16/2025. I know I'm gullible but like to believe there are still honest people out there. This is not the case! Upon chatting with James and Defrim about the car, I repeatedly told them if there was anything wrong with the car, let me know so I knew what needed to be done. I would be doing A LOT of traveling and just want to be safe. They had said multiple times, far as I know nothing is wrong, but you never know once you get down the road... upon driving home, multiple lights came on... looked up the codes for the lights, after traveling to Oklahoma to get my daughter, upon arriving home, lights started pulsating and smelling smoke like wires burning. Got an inspection done, repairs cost more than I paid for the car! Defrim contacted me when I left a bad review, said take down the review, I will try to fix it. NO....He tried to tell me nothing was wrong with the car when my inspection papers say different!! I told him, inspection says different, either give me a different car or pay for a rental until mine is fixed! HE REFUSED!! Now I'm left homeless and have to figure out how to fix my car!..BUYERS BEWARE!! DO NOT RECOMMEND!

I purchased a 2010 Nissan murano from this dealership on 4/16/2025. I know I'm gullible but like to believe there are still honest people out there. This is not the case! Upon chatting with James and Defrim about the car, I repeatedly told them if there was anything wrong with the car, let me know so I knew what needed to be done. I would be doing A LOT of traveling and just want to be safe. They had said multiple times, far as I know nothing is wrong, but you never know once you get down the road... upon driving home, multiple lights came on... looked up the codes for the lights, after traveling to Oklahoma to get my daughter, upon arriving home, lights started pulsating and smelling smoke like wires burning. Got an inspection done, repairs cost more than I paid for the car! Defrim contacted me when I left a bad review, said take down the review, I will try to fix it. NO....He tried to tell me nothing was wrong with the car when my inspection papers say different!! I told him, inspection says different, either give me a different car or pay for a rental until mine is fixed! HE REFUSED!! Now I'm left homeless and have to figure out how to fix my car!..BUYERS BEWARE!! DO NOT RECOMMEND!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Horrible experience definitely crooks cheated me because I'm from out of state. Still trying to get my $7600 cashier's check returned to me. Beck took my money with the intention to never release the car 2012 Audi Q7 never even emailed me the buyers agreement to sign until he realized he was greedy not paying attention and never sent it then tried to get me to sign it and I refused because I never took possession of vehicle

Horrible experience definitely crooks cheated me because I'm from out of state. Still trying to get my $7600 cashier's check returned to me. Beck took my money with the intention to never release the car 2012 Audi Q7 never even emailed me the buyers agreement to sign until he realized he was greedy not paying attention and never sent it then tried to get me to sign it and I refused because I never took possession of vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had a great experience and bought a Toyota from there that was priced really good and I am really happy with my experience. Double thumbs up

I had a great experience and bought a Toyota from there that was priced really good and I am really happy with my experience. Double thumbs up

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I got my new car here last week I am so satisfied not only with the car but they have outstanding customer service!! Mr. Defrim was amazing this man knows his job he took his time to help me with all my questions did not rush me or push me to buy a car he is so professional I will definitely come back and send all my friends!! Mr. Defrim got me my dream car he knew exactly what I wanted I was so amazed this man knows his job well! Go see DEE you will be 100% satisfied with the whole process thank you DEE you are the BEST i will be back again

I got my new car here last week I am so satisfied not only with the car but they have outstanding customer service!! Mr. Defrim was amazing this man knows his job he took his time to help me with all my questions did not rush me or push me to buy a car he is so professional I will definitely come back and send all my friends!! Mr. Defrim got me my dream car he knew exactly what I wanted I was so amazed this man knows his job well! Go see DEE you will be 100% satisfied with the whole process thank you DEE you are the BEST i will be back again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I recently purchased a pre-owned Audi from EnterMotors , and I couldn’t be happier with my experience. From the moment I arrived, the staff was professional, friendly, and very knowledgeable about the Audi brand and its features. They helped me find the perfect model that fit my needs and were transparent about every detail of the car’s history and condition, which really put me at ease. The car itself was in immaculate condition—clean, well-maintained, and just as described in the listing. It’s clear that Enter Motors takes pride in the quality of their inventory. They even allowed me to take my time inspecting the car and test-driving it, which made the entire buying process stress-free and enjoyable. The financing options were flexible and straightforward, with no hidden fees or unexpected costs. The team guided me through each step, making sure I understood all my options and was comfortable with my decision. Overall, I’m thrilled with my Audi and can’t recommend Enter Motors enough for anyone looking for a high-quality used car. Their commitment to customer satisfaction and quality service truly makes them stand out. I’ll definitely consider them for future car purchases!

I recently purchased a pre-owned Audi from EnterMotors , and I couldn’t be happier with my experience. From the moment I arrived, the staff was professional, friendly, and very knowledgeable about the Audi brand and its features. They helped me find the perfect model that fit my needs and were transparent about every detail of the car’s history and condition, which really put me at ease. The car itself was in immaculate condition—clean, well-maintained, and just as described in the listing. It’s clear that Enter Motors takes pride in the quality of their inventory. They even allowed me to take my time inspecting the car and test-driving it, which made the entire buying process stress-free and enjoyable. The financing options were flexible and straightforward, with no hidden fees or unexpected costs. The team guided me through each step, making sure I understood all my options and was comfortable with my decision. Overall, I’m thrilled with my Audi and can’t recommend Enter Motors enough for anyone looking for a high-quality used car. Their commitment to customer satisfaction and quality service truly makes them stand out. I’ll definitely consider them for future car purchases!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Unbelievable experience! Have been buying cars from them for over 6 years. Never had any doubts on cars they were selling to me. Within years they have build their own mechanic shop, body shop and detail shop! Definitely would recommend you to check them out! Best of the best!

Unbelievable experience! Have been buying cars from them for over 6 years. Never had any doubts on cars they were selling to me. Within years they have build their own mechanic shop, body shop and detail shop! Definitely would recommend you to check them out! Best of the best!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I recently purchased a car from EnterMotorsGroup and I couldn’t be happier with the experience. From the moment I walked in, the staff was welcoming, knowledgeable, and ready to help without being pushy. They made the whole process smooth and stress-free, taking the time to answer all my questions and ensure I found the right car that met my needs and budget. The quality of the vehicles at EnterMotorsGroup really stands out. My car was in excellent condition, clean, and well-maintained, just as advertised. The transparency and honesty about the car’s history and condition gave me great confidence in my purchase. The financing process was straightforward, with no surprises or hidden fees. They offered flexible options that worked within my budget, and the team explained everything in detail, which made me feel comfortable and informed. Overall, I highly recommend EnterMotorsGroup for anyone looking for a reliable used car. Their commitment to customer satisfaction and quality service makes them a top choice. I’ll definitely consider them again for future purchases!”

I recently purchased a car from EnterMotorsGroup and I couldn’t be happier with the experience. From the moment I walked in, the staff was welcoming, knowledgeable, and ready to help without being pushy. They made the whole process smooth and stress-free, taking the time to answer all my questions and ensure I found the right car that met my needs and budget. The quality of the vehicles at EnterMotorsGroup really stands out. My car was in excellent condition, clean, and well-maintained, just as advertised. The transparency and honesty about the car’s history and condition gave me great confidence in my purchase. The financing process was straightforward, with no surprises or hidden fees. They offered flexible options that worked within my budget, and the team explained everything in detail, which made me feel comfortable and informed. Overall, I highly recommend EnterMotorsGroup for anyone looking for a reliable used car. Their commitment to customer satisfaction and quality service makes them a top choice. I’ll definitely consider them again for future purchases!”

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Experience was really good process was fast and clear. Thank you for sure will come to buy again!

Experience was really good process was fast and clear. Thank you for sure will come to buy again!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dont do business with these rude, condescending scammers. Just overall a bad place to even go look for a vehicle unless you want to get ripped off.

Dont do business with these rude, condescending scammers. Just overall a bad place to even go look for a vehicle unless you want to get ripped off.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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