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2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(936 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Birmingham from DealerRater.

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Fantastic Experience

Purchased a vehicle this week from MBB- best car buying experience ever! Mickey Miller, our sales professional, provided great customer care and was so attentive to us. Could not be happier with our vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I highly recommend Greg and will be using him for our

I highly recommend Greg and will be using him for our next vehicle purchase in the next few months. The facility was very clean and well maintained!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Greg Forrest is very professional and I highly recommend

Greg Forrest is very professional and I highly recommend Greg if you are looking to purchase a Mercedes Benz. Greg follows up and makes himself available to answer questions and to meet with us at dealership for hands on instructions of the many functions on our GLE 350 Suv. Greg rates above a 5 Star rating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I have been looking for a CLS 53 AMG for three years and

I have been looking for a CLS 53 AMG for three years and Kurt and the boys made it happen!! I can’t thank them enough for making a dream come true. If your looking for first class customer service and a top of the line facility then go see Kurt Long at Mercedes Benz Irondale Campus. You will not be disappointed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I highly recommend Greg Forrest.

I highly recommend Greg Forrest. He was very friendly, knowledgeable about the cars he sales, took time to explain all the operations of the car and answered phone calls and text. Generally he is a fine Christian gentleman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Been wanting a MB GLC since I was a young girl, graduated

Been wanting a MB GLC since I was a young girl, graduated college, and finally got one! I absolutely love it, its just what I wanted! Professional dealership and kind staff! Shoutout to Kurt Long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Our purchase was online and our salesman Eric Burks was

Our purchase was online and our salesman Eric Burks was extremely helpful in taking videos of the car and viewing it critically for us. He was professional, helpful and informative as you would expect from a dealer of this class. He arranged all the paperwork and local notary and delivery to our home in Florida. It was a great experience and would recommend if you are looking for a luxury quality preowned vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Aresenio Eatman the difference maker!

Aresenio Eatman the difference maker! He was a true pro! His knowledge and expertise blew us away and the service he provided was incredible. Highly recommend him and Mercedes of Birmingham.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I’m a firm believer that outstanding performance should

I’m a firm believer that outstanding performance should be publicly recognized. Arsenio Eatmon’s professionalism, availability, job knowledge and willingness to help makes him an exceptional team member of the MB of Birmingham organization. I will certainly recommend him to my network. Overall, this buying experience was the best yet! ~Andrea Brown US Air Force (Ret)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great experience, will definitely recommend getting your

Great experience, will definitely recommend getting your next vehicle from them as they consider you family. Everyone at the dealership is extremely helpful. Make sure to ask for Trent Tate, he is a very knowledgeable and courteous salesperson who is always available if you have any concerns or questions. He would go above and beyond to get you in your dream car. Thank you Trent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.