Reviews
I took my Subaru to Hansel Subaru in Santa Rosa, Calif
I took my Subaru to Hansel Subaru in Santa Rosa, Calif for a courtesy check after driving from New Mexico to California, and the experience was excellent. My Service Advisor, Brandyn Tomkovic, was fantastic and took care of everything with professionalism and care. The dealership itself was very comfortable, with generous coffee, snacks, and a welcoming waiting area. I’ve never experienced a dealership that is so customer-conscious. They truly went above and beyond to make sure my Subaru was well taken care of. It’s refreshing to find a dealership that is honest, respectful, and genuinely cares about both their customers and their cars. Thank you Hansel Subaru, Santa Rosa, Calif.
I took my Subaru to Hansel Subaru in Santa Rosa, Calif
I took my Subaru to Hansel Subaru in Santa Rosa, Calif for a courtesy check after driving from New Mexico to California, and the experience was excellent. My Service Advisor, Brandyn Tomkovic, was fantastic and took care of everything with professionalism and care. The dealership itself was very comfortable, with generous coffee, snacks, and a welcoming waiting area. I’ve never experienced a dealership that is so customer-conscious. They truly went above and beyond to make sure my Subaru was well taken care of. It’s refreshing to find a dealership that is honest, respectful, and genuinely cares about both their customers and their cars. Thank you Hansel Subaru, Santa Rosa, Calif.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service and parts department were great.
Service and parts department were great. Thorough. Very helpful. Free rides back and forth from retail outlets. Thanks.
Service and parts department were great.
Service and parts department were great. Thorough. Very helpful. Free rides back and forth from retail outlets. Thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is the only dealership who touches my car.
This is the only dealership who touches my car. The service department is excellent, and the sales department is also top-notch. They always treat me with courtesy and professionalism whenever I come in.
This is the only dealership who touches my car.
This is the only dealership who touches my car. The service department is excellent, and the sales department is also top-notch. They always treat me with courtesy and professionalism whenever I come in.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us. We appreciate your business.
Excellent advise from John for the quality of vehicle &
Excellent advise from John for the quality of vehicle & price including the overall future planning.
Excellent advise from John for the quality of vehicle &
Excellent advise from John for the quality of vehicle & price including the overall future planning.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shiva, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I have been totally happy with this dealership since the
I have been totally happy with this dealership since the day I bought my Crosstrek. The Service Department is great and DOG FRIENDLY!!
I have been totally happy with this dealership since the
I have been totally happy with this dealership since the day I bought my Crosstrek. The Service Department is great and DOG FRIENDLY!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind and helpful feedback.
The service team did a great job.
The service team did a great job. They kept me informed. Went out of their way to take care of a tire issue. I was very pleased
The service team did a great job.
The service team did a great job. They kept me informed. Went out of their way to take care of a tire issue. I was very pleased
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your comments never get old! We are proud of our team and the effort to meet our customers' needs. Thank you!
Gary explained all Solterra features to me.
Gary explained all Solterra features to me. Very helpful and very friendly. Now I enjoy the car even more.
Gary explained all Solterra features to me.
Gary explained all Solterra features to me. Very helpful and very friendly. Now I enjoy the car even more.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kenn, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great customer service from sales to service.
Great customer service from sales to service. The post sale follow up was impressive. Everyone was friendly and professional
Great customer service from sales to service.
Great customer service from sales to service. The post sale follow up was impressive. Everyone was friendly and professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Louis, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!
100% customer service!
100% customer service! Every person in every department every single time. Would not hesitate to refer to all of these people.
100% customer service!
100% customer service! Every person in every department every single time. Would not hesitate to refer to all of these people.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!
Appreciated the follow up appt with Gary O’Bryan to learn
Appreciated the follow up appt with Gary O’Bryan to learn more about my new car.
Appreciated the follow up appt with Gary O’Bryan to learn
Appreciated the follow up appt with Gary O’Bryan to learn more about my new car.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Paige, we really appreciate your great feedback! If you have any further questions, please give us a call. We're always happy to help!