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Hansel Subaru

(682 reviews)
Visit Hansel Subaru
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 6:30am–5:30pm
Tuesday 9:00am–7:00pm 6:30am–5:30pm
Wednesday 9:00am–7:00pm 6:30am–5:30pm
Thursday 9:00am–7:00pm 6:30am–5:30pm
Friday 9:00am–7:00pm 6:30am–5:30pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
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2024 consumer dealer award

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New (866) 608-0052 (866) 608-0052
Used (866) 697-0318 (866) 697-0318
Service (888) 622-8023 (888) 622-8023

Inventory

See all 148 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2024.
At Hansel Subaru we are willing to answer every and all questions you might have during the car finding process. We are conveniently located near San Francisco Sebastopol and Petaluma at 2800 Corby Avenue in Santa Rosa California. Thank you for visiting and remember the entire staff at California's Hansel Subaru looks forward to serving you!
New & Used Subaru Dealer Serving the North Bay!

Service center

Phone number (888) 622-8023

Service hours

Monday
6:30am–5:30pm
Tuesday
6:30am–5:30pm
Wednesday
6:30am–5:30pm
Thursday
6:30am–5:30pm
Friday
6:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hansel Subaru from DealerRater.

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Appreciated the follow up appt with Gary O’Bryan to learn

Appreciated the follow up appt with Gary O’Bryan to learn more about my new car.

Appreciated the follow up appt with Gary O’Bryan to learn

Appreciated the follow up appt with Gary O’Bryan to learn more about my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Paige, we really appreciate your great feedback! If you have any further questions, please give us a call. We're always happy to help!

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My daughter just got her license.

My daughter just got her license. We bought her a Subaru. He booked an appointment with Gary to help her learn about her new car. He was super informative

My daughter just got her license.

My daughter just got her license. We bought her a Subaru. He booked an appointment with Gary to help her learn about her new car. He was super informative

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Simone. Thank you and we hope to see you again!

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Went to Santa Rosa Subaru.

Went to Santa Rosa Subaru. My daughter and I had a wonderful experience. Tim, the service guy helped guide us and everything we need to know about our Subaru cross track

Went to Santa Rosa Subaru.

Went to Santa Rosa Subaru. My daughter and I had a wonderful experience. Tim, the service guy helped guide us and everything we need to know about our Subaru cross track

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hi Nicole, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you again, and have a fantastic day!

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Friendly and thorough service.

Friendly and thorough service. Knowledgeable staff. Comprehensive explanations. Ensured that all of our questions were answered

Friendly and thorough service.

Friendly and thorough service. Knowledgeable staff. Comprehensive explanations. Ensured that all of our questions were answered

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Hi Lisa, we really appreciate your great feedback! Our team is available should you require any extra help.

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Our salesperson was wonderful.

Our salesperson was wonderful. The follow-up with other departments was very good, as well.

Our salesperson was wonderful.

Our salesperson was wonderful. The follow-up with other departments was very good, as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Cathy, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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If anything, service so far has been over the top.

If anything, service so far has been over the top. I certainly feel supported! Thank you.

If anything, service so far has been over the top.

If anything, service so far has been over the top. I certainly feel supported! Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

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I had the pleasure of working with Jason in service.

I had the pleasure of working with Jason in service. My car was completed on time. Car was washed and looked great when I picked it up. Thank you so much Jason.

I had the pleasure of working with Jason in service.

I had the pleasure of working with Jason in service. My car was completed on time. Car was washed and looked great when I picked it up. Thank you so much Jason.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Hansel Subaru!

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Kudos for Gary O’Brien.

Kudos for Gary O’Brien. Very patient with helping me understand my new computer on wheels.

Kudos for Gary O’Brien.

Kudos for Gary O’Brien. Very patient with helping me understand my new computer on wheels.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Everyone, from sales to finance to service to tech

Everyone, from sales to finance to service to tech support, has been attentive and professional. They made leasing for the first time easy!

Everyone, from sales to finance to service to tech

Everyone, from sales to finance to service to tech support, has been attentive and professional. They made leasing for the first time easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know that our team exceeded your expectations throughout the process.

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From sales to service, Hansel Subaru is the best

From sales to service, Hansel Subaru is the best dealership I have ever worked with. We have bought two cars and had three cars serviced there. I recommend Andre as a sales person and Gary as a delivery specialist. Thanks to all at Hansel Subaru!

From sales to service, Hansel Subaru is the best

From sales to service, Hansel Subaru is the best dealership I have ever worked with. We have bought two cars and had three cars serviced there. I recommend Andre as a sales person and Gary as a delivery specialist. Thanks to all at Hansel Subaru!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

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