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Jack Hanania Chevrolet

(176 reviews)
Visit Jack Hanania Chevrolet
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday 12:00pm–5:00pm Closed
New (904) 578-7048 (904) 578-7048
Used (904) 527-7755 (904) 527-7755
Service (904) 578-7081 (904) 578-7081

Reviews

(176 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Hanania Chevrolet from DealerRater.

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I bought a truck from them next day check engine light

I bought a truck from them next day check engine light came on and the truck smelled like something was burning so I turned the truck in to get my money back they gave me the run around gor days I'm considering getting a lawyer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Heather was phenomenal, she made the buying process

Heather was phenomenal, she made the buying process pleasurable, felt like we were a person not just a sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Talked to a salesman at Hanania and discussed my trade in

Talked to a salesman at Hanania and discussed my trade in and cash down to order a 2023 Chevy Bolt EUV. Deal was set, so I thought. When the car came in 4 months later, they offered 5,000.00 below book value and wanted 3 times the initial amount down to cover dealer add ons.What a joke this place is. Don’t waste your time like I did, shop around!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great dealer

Great people and very informative, polite and very engaging on conversation. The drive thru is cramped and tight

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jack Hanania Chevrolet---run the other way....

Worst customer service , Starting with the sales manager Patrick..

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Beware they will run your credit multiple times

The 1st told me I was signing loan paperwork . Just gave me a sellers contract no loan paperwork . I returned the truck 1/31 told the dealership. I have to have a better loan deal than11.5 % . I texted 2 days later wanting my $500 deposit returned. The dealership said they had a better loan and cheaper. Not knowing they Ran my credit 7 times I just checked my credit. . When I returned to dealership and signed more papers untelling how many times they are going to run my credit again. I’m returning the truck again 2/7/2023 . They have basically ruined my credit. I’m so upset I have been scammed and lied to

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Joe Sewards

Everybody pays attention to our needs. Answered all questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best car buying experience!

Folks at Jack Hanania are the best! They go above and beyond to ensure you are comfortable with the selling price and making sure you feel like you got a great deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We were pleased to work with Jeff Blackmon.

We were pleased to work with Jeff Blackmon. He was very pleasant and knowledgeable, not pushy an excellent salesman. The people who processed the paper work were also knowledgeable and when the papers were delivered to us in Kansas we proceeded to register the vehicle without any problems. We had a problem with the vehicle and this dealer handled this issue to our satisfaction. All in all this was a very good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I ordered a Chevy Bolt EUV in June We discussed trade in

I ordered a Chevy Bolt EUV in June We discussed trade in and cash down and I was told yes we can do that.I waited 4 months and the Bolt came in. I drove it and was told someone else was looking at it but it was mine.After the 5,000.00 below market price offer on my car offer and cash down went up and up,I said keep it.They never tried to deal because someone else wanted the car. Total disrespect for customers from these people.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.