Reviews
Great service from all they went above and beyond to meet
Great service from all they went above and beyond to meet my needs, I highly recommend this location
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had an excellent experience with Raquel.
I had an excellent experience with Raquel. She was very helpful and knowledgeable. Would recommend her to everyone
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a pleasure to visit this dealership for service
Always a pleasure to visit this dealership for service work or repair work. Much better than my last dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service/communication , not to long of a wait.
Good service/communication , not to long of a wait. Costs were exactly as quoted befote service
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The staff is always friendly, the service is always
The staff is always friendly, the service is always prompt and the facility is clean
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Union County Kia provides a pleasant professional
Union County Kia provides a pleasant professional customer service experience. I recommend Union County Kia!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Staff, always very helpful and informative.
Great Staff, always very helpful and informative. Always a great experience at Union County KIA!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
More affordable maintenance prices would be greatly
More affordable maintenance prices would be greatly appreciated. It’s a little expensive for me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
The in and out process was really good.
The in and out process was really good. The wait time was good as well. Raquel answered all my questions and cleared me up on some confusion. Good experience overall.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I took my car to replace the chrome trim on the window
I took my car to replace the chrome trim on the window that had fallen off. Not sure if the technician read the work order that clearly said “rear passenger window” (it was the only one missing). He broke off the front driver side chrome trim instead. Union county Kia did not have a replacement part and told me they would order it and let me know when it was available. I told them that I would need a loaner car when I came back to have the work done since I have to take my kids to school and get to work. It’s been about a month at this point and still nothing has been done to address the missing window chrome trim on my car. My next step is to report it to the BBB because the lack of attention to an issue they created is absolutely ridiculous. I do not recommend them.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
