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Union County Kia

(2,668 reviews)
Visit Union County Kia
Sales hours: 1:00pm to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday 1:00pm–6:00pm Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (980) 365-8785 (980) 365-8785
Used (980) 224-4234 (980) 224-4234
Service (980) 224-5790 (980) 224-5790

Reviews

(2,668 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Union County Kia from DealerRater.

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Great service from all they went above and beyond to meet

Great service from all they went above and beyond to meet my needs, I highly recommend this location

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had an excellent experience with Raquel.

I had an excellent experience with Raquel. She was very helpful and knowledgeable. Would recommend her to everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always a pleasure to visit this dealership for service

Always a pleasure to visit this dealership for service work or repair work. Much better than my last dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good service/communication , not to long of a wait.

Good service/communication , not to long of a wait. Costs were exactly as quoted befote service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff is always friendly, the service is always

The staff is always friendly, the service is always prompt and the facility is clean

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Union County Kia provides a pleasant professional

Union County Kia provides a pleasant professional customer service experience. I recommend Union County Kia!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great Staff, always very helpful and informative.

Great Staff, always very helpful and informative. Always a great experience at Union County KIA!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

More affordable maintenance prices would be greatly

More affordable maintenance prices would be greatly appreciated. It’s a little expensive for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The in and out process was really good.

The in and out process was really good. The wait time was good as well. Raquel answered all my questions and cleared me up on some confusion. Good experience overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I took my car to replace the chrome trim on the window

I took my car to replace the chrome trim on the window that had fallen off. Not sure if the technician read the work order that clearly said “rear passenger window” (it was the only one missing). He broke off the front driver side chrome trim instead. Union county Kia did not have a replacement part and told me they would order it and let me know when it was available. I told them that I would need a loaner car when I came back to have the work done since I have to take my kids to school and get to work. It’s been about a month at this point and still nothing has been done to address the missing window chrome trim on my car. My next step is to report it to the BBB because the lack of attention to an issue they created is absolutely ridiculous. I do not recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.