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Union County Kia

(3,068 reviews)
Visit Union County Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday 1:00pm–6:00pm Closed
2026 consumer dealer award
View 2 awards
2026 consumer dealer award 2024 consumer dealer award

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Inventory

See all 353 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since March 2026.
Union County Kia is a premier Kia dealership in Monroe, NC, proudly serving Charlotte, Indian Trail, Matthews, Waxhaw, Weddington, Mint Hill, Concord, Lancaster, Rock Hill, and surrounding communities. We offer a large selection of new Kia vehicles, including the Telluride, Sportage, Sorento, Carnival, K4, K5, Niro, EV6, EV9, and Kia Hybrid models, along with quality pre-owned vehicles. Our team specializes in vehicle sales, leasing, financing, trade-ins, and certified Kia service.
THE number one Kia store in the Charlotte Metro area! We help people buy cars not just sell them something!

Service center

Phone number (980) 224-4234

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:30pm
Saturday
7:30am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(3,068 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Union County Kia from DealerRater.

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Timely and efficient My services was done in a timely and efficient manner My services was done in a timely and efficient manner within the quoted timeframe

Timely and efficient My services was done in a timely and efficient manner My services was done in a timely and efficient manner within the quoted timeframe

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Absolutely amazing Things were explained and I was throughout the process. I would recommend to anyone

Absolutely amazing Things were explained and I was throughout the process. I would recommend to anyone

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Great service, Emma was very polite and explained the whole process. The whole experience was great!

Great service, Emma was very polite and explained the whole process. The whole experience was great!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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It was determined that my strut was broken. I was initially faulted for the damage to my vehicle without supporting information to explain the determination. The tech was also not able to explain the determination other than something like this had never been seen. Communication was not great throughout the process. I had to reach out multiple times to get updates for my vehicle.

It was determined that my strut was broken. I was initially faulted for the damage to my vehicle without supporting information to explain the determination. The tech was also not able to explain the determination other than something like this had never been seen. Communication was not great throughout the process. I had to reach out multiple times to get updates for my vehicle.

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2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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I do not feel that the sales and service teams are experts in EVs. Disengaged

I do not feel that the sales and service teams are experts in EVs. Disengaged

Rating breakdown (out of 5):
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2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Raquel was very friendly and professional. The service techs did a good job. All my needs were addressed.

Raquel was very friendly and professional. The service techs did a good job. All my needs were addressed.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Excellent customer service, very professional and friendly service. My experience was very pleasant. Emma was very courteous and polite.

Excellent customer service, very professional and friendly service. My experience was very pleasant. Emma was very courteous and polite.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Emma was efficient and detail oriented. She needed to order a part to complete my repair. She did so quickly and set up my follow up appointment at my convenience. She was a pleasure to deal with.

Emma was efficient and detail oriented. She needed to order a part to complete my repair. She did so quickly and set up my follow up appointment at my convenience. She was a pleasure to deal with.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Was wonderful treated like a vip always All the service writers and salesmen are very attentive and listen to my needs

Was wonderful treated like a vip always All the service writers and salesmen are very attentive and listen to my needs

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Salena was wonderful Salena was wonderful. Very helpful and caring. Enjoyed working with her Salena was wonderful. Very helpful and caring. Enjoyed working with her. She was prompt with my questions.

Salena was wonderful Salena was wonderful. Very helpful and caring. Enjoyed working with her Salena was wonderful. Very helpful and caring. Enjoyed working with her. She was prompt with my questions.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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