[{"id":276888,"personPtyId":38426199,"firstName":"Bernie","lastName":"Graham","titleText":"Sales & Leasing Consultant","emailTxt":"bergraham57@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26843/employees/463dbff26bcc.jpg","drDealerId":26843,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":374678,"personPtyId":38719037,"firstName":"Brandon","lastName":"Jolly","titleText":"Sales & Leasing Consultant","emailTxt":"brandonjolly36@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26843/employees/42c8c8ebb30c.jpg","drDealerId":26843,"dealerEmpStartDtUtc":"1483228800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":351239,"firstName":"Victor","lastName":"Caputo","titleText":"Sales & Leasing Consultant","emailTxt":"VICTORCAPUTO54@GMAIL.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26843/employees/7c9207fccee8.jpg","drDealerId":26843,"dealerEmpStartDtUtc":"1470009600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":352808,"personPtyId":38441077,"firstName":"Cheryl","lastName":"Goode","titleText":"Internet Director","emailTxt":"cherylgoode46@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26843/employees/f2af1771f0c3.jpg","drDealerId":26843,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"852076800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":411727,"firstName":"Everett","lastName":"Pettaway","titleText":"Sales & Leasing Consultant","shortBioText":"Hi my name is Everett Pettaway I am from Richmond Virginia and now live in Indian land South Carolina I\u001ave been at Union County Kia For three years if you\u001are looking for a reliable vehicle that comes with A lifetime engine guarantee and a great price and a truly exceptional experience Please contact me or come to the dealership and ask for me personally. Everett Pettaway and get a $25 gift card for your visit.","emailTxt":"ep5029@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26843/employees/bb9320cb402d.jpg","drDealerId":26843,"dealerEmpStartDtUtc":"1467331200","industryStartDtUtc":"1328054400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":376780,"firstName":"Ed","lastName":"Nordyke","titleText":"Sales Manager","emailTxt":"enordyke@unioncountykia.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26843/employees/57ebbb9a283f.jpg","drDealerId":26843,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":376782,"personPtyId":38428429,"firstName":"Michael","lastName":"Reed","titleText":"Gerneral Sales Manager","emailTxt":"mreed@unioncountykia.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26843/employees/72fb9668383c.jpg","drDealerId":26843,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":374676,"firstName":"Chris","lastName":"Williams","titleText":"Sales & Leasing Consultant","emailTxt":"cw92767@gmail.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26843/employees/a0d0b0541c16.jpg","drDealerId":26843,"dealerEmpStartDtUtc":"1477958400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":374682,"personPtyId":38699836,"firstName":"Brandon","lastName":"Patterson","titleText":"Finance Director","emailTxt":"bpatterson@unioncountykia.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26843/employees/bbe3022bd4b1.jpg","drDealerId":26843,"dealerEmpStartDtUtc":"1467331200","industryStartDtUtc":"1086048000","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":321409,"personPtyId":38440909,"firstName":"Steven","lastName":"Miller","titleText":"General Manager","emailTxt":"smiller@unioncountykia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26843/employees/2072477d7370.jpg","drDealerId":26843,"dealerEmpStartDtUtc":"1456790400","industryStartDtUtc":"870393600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":546459,"firstName":"Jonah","lastName":"Dahlstrom","titleText":"Sales Consultant","emailTxt":"JONAHDAHLSTROM@GMAIL.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26843/employees/182e47650ce9.jpg","drDealerId":26843,"dealerEmpStartDtUtc":"1527811200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":565672,"firstName":"Scott","lastName":"White","titleText":"Service Advisor","emailTxt":"tyscottwhite@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26843/employees/d35f75c53e02.jpg","drDealerId":26843,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":571336,"firstName":"Antavius","lastName":"Allen","titleText":"Sales Consultant","emailTxt":"comadeeallen@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26843/employees/58e775b3c5df.jpg","drDealerId":26843,"dealerEmpStartDtUtc":"1546300800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":585153,"firstName":"Travis","lastName":"Kindle","titleText":"Sales Consultant","emailTxt":"TRKINDLE20@GMAIL.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26843/employees/b19daf76f31b.jpg","drDealerId":26843,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":585152,"firstName":"Eddie","lastName":"Smith","titleText":"Sales Consultant","emailTxt":"eddiesmith8183@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26843/employees/c0a9a9a2838d.jpg","drDealerId":26843,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Union County Kia

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Union County Kia Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

1:00 PM - 6:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:30 PM

Saturday

7:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2014

We are Charlotte's newest Kia dealership and we pride ourselves on taking care of our guests like they are our family. I

...

t is our belief that the automotive industry is all about building relationships. Buying a car is the first step in building that lifelong relationship. Whether you're looking into new or pre-owned vehicle deals or need service on your car, come visit us and see what makes us different and what makes us Charlotte's number one Kia dealership! Se Habla Espanol!

"THE number one Kia store in the Charlotte Metro area! We help people buy cars, not just sell them something!"

Service

Tire Rotation

$19.95 and up*

Oil, Filter Change

$29.95 and up*

New Brake Pads/Shoes (Front)

$179.95 and up*

New Brake Pads/Shoes (Rear)

$179.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
523 lifetime reviews. Includes reviews of Union County Kia from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 26, 2019

    I recommend speaking with Chris Williams at Union County Kia. I test drove a Telluride and learned more about the vehicle, than just doing my own research... thanks to Chris. When we are ready, we'll be coming back to make sure we purchase through him. Great experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chris Williams

    Sales & Leasing Consultant

    (4.8) 23 reviews

  • 5.0 out of 5
    October 11, 2019

    This is the second vehicle that I have purchased from this dealership. I have worked with Bernie Graham and Everett Pettaway. Both of these gentlemen are... great. I have always left feeling like I have been cared for like family. Great vehicles at great prices.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bernie Graham

    Sales & Leasing Consultant

    (5.0) 49 reviews

    Everett Pettaway

    Sales & Leasing Consultant

    (5.0) 11 reviews

    Brandon Patterson

    Finance Director

    (4.8) 49 reviews

  • November 2, 2019

    Highly satisfied with my new 2020 Kia Sportage which I purchased five days ago. My experience from the time I set foot on the car lot until I drove off... in my new Kia was exceptional, thanks to Sherard Buchanan, my salesman.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 30, 2019

    This dealership Service and Sales Department are amazing. Last week I upgraded my car with Bernie Graham. He was very knowledgeable and made sure all... my needs were met and more. Thank You Union Kia!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bernie Graham

    Sales & Leasing Consultant

    (5.0) 49 reviews

  • 1.0 out of 5
    September 13, 2019

    Normally I do not write reviews the here is something I think everyone should know purchase a new 2020 Kia Soul has a few issues with the car when I purchased... it they promised me they would take care of it soon as the parts came in took car back to them they kept it for a day went and picked it back up they did not fix it correctly they painted the piece of trim that should have been replaced when question they acted like they replaced it and when I caught them in a lie they backed up and told me they don't know how the piece comes off did not fix tail lights or the other piece of trim now it's been a couple of weeks and still have not heard anything from them someone contact me from Kia and said my car would be fixed so I am still waiting on that wished I would have went somewhere else should have went to Hyundai or any other manufacturer cuz now I have a new car then I cannot even stand because I felt like I have been took advantage of cuz I gave somebody the benefit of the doubt that they was going to fix my car I'm happy with the whole Kia experience they did not explain other trim models to me I bought a GT and if I knew what I knew now I would have bought a GT Turbo again I wished I would have went somewhere else Union County Kia is nothing but Liars I can tell you for experience because they are lying about the truck I traded in it is on their website it is a black 2016 Silverado

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 9, 2019

    We purchased a used Kia Sorento from Union County Kia. The buying experience was positive and our Salesman, Larry Goode, was fantastic. I would recommend... this dealership for your vehicle needs and definitely ask for Larry.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 8, 2019

    Chris made the car buying experience smooth, effortless, and painless yet again! He helped me purchase my first Kia Soul, and also helped me purchase my... second one! I couldn't be happier with the level of service at this amazing dealership!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael Reed

    Gerneral Sales Manager

    (4.8) 34 reviews

    Chris Williams

    Sales & Leasing Consultant

    (4.8) 23 reviews

    Brandon Patterson

    Finance Director

    (4.8) 49 reviews

  • 5.0 out of 5
    August 25, 2019

    I was to meet Larry Goode but he was not available. So mr Bernie Graham assisted me and He was a great salesman and very respected I will recommend my... family and friends

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bernie Graham

    Sales & Leasing Consultant

    (5.0) 49 reviews

    Brandon Patterson

    Finance Director

    (4.8) 49 reviews

  • 5.0 out of 5
    July 27, 2019

    Chris and Cindy were great! After explaining my situation they were able to assist me to purchase a Ford Focus. They are really compassionate people!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 10, 2019

    My wife needed a new car as she was becoming extremely unsatisfied with how her car drove for her. We originally went to Hyundai where she got it from... and the dealership managers were great but the salesman was terrible. We got word of Bernie through family and I decided to drive my wife’s car there while she was at work. I told them I needed the vehicle to be completely paid off and more. I explained everything my wife needed on the vehicle and what she was looking for. Not only did Bernie listen but he went above and beyond to make sure I was satisfied before my wife got there to look at the different vehicles I picked out for her. He sold my wife immediately and she hasn’t stopped smiling. Bernie has a way of not only showing you that he cares about his customers but he also doesn’t push a sale. When it’s time for my car to be traded I have no intention of going anywhere else than with Bernie. Everyone was phenomenal there, try cared, listened, and made sure we were satisfied. Bernie sent my wife and I both a video thanking us for our business and told us if we needed anything, to not hesitate and give him a call. Customer service at this facility is impeccable

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bernie Graham

    Sales & Leasing Consultant

    (5.0) 49 reviews

    Michael Reed

    Gerneral Sales Manager

    (4.8) 34 reviews

View More Reviews