Reviews
Mismarked fake mileage on a used Sequoia with a listed 0
Mismarked fake mileage on a used Sequoia with a listed 0 mileage on it ( False advertisement ) the listing shows some "~20,000 miles less than industry average". How is the consumer going to know what the national average mileage is on a used vehicle? I sent 3 different emails asking for the actual mileage of the vehicle and can't get an answer for my one question. The sales assistant who was responding to me told me it was 0 miles. Which is impossible. And kept asking for my phone number for a salesman to contact me. I will never deal with this business or misleading business tactics.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi David, we are so disappointed to learn of the situation you described. We want to regain your trust and your business so please reach out to John Kahlig at johnkahlig@npsubaru.com or 210-816-8000. We will work with you to resolve this matter to your satisfaction.
All staff were friendly, professional, and attentive, and
All staff were friendly, professional, and attentive, and the facility is visually-pleasing and comfortable. Avi K., our salesman, was outstanding, and took extra care to advocate for us, ascertain our unique needs and help find a vehicle to exactly meet those needs, answer all questions and to educate us on the great vehicle features, and to provide is personalized care, even coming in on his day off!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was amazing.
Service was amazing. They went above and beyond for our Subaru’s repair. Highly recommend Nate and the whole team in the service department!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional all the time.
Very professional all the time. Helpful with every aspect of caring for our Subaru. My forever dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful buying experience!
Wonderful buying experience! Service is good too! Angel was our salesman. He was professional, friendly and not pushy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Avi was outstanding to work with.
Avi was outstanding to work with. He listened and understood our needs and wants in a car and did not use any high-pressure tactics. He worked diligently ro ensure we we satisfied with the purchase. Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased my 2023 Outback from Alex back in May of 2023
I purchased my 2023 Outback from Alex back in May of 2023 and it was the smoothest and least stressful car purchase I have made. Alex is extremely professional, patient, attentive, and knowledgeable. Alex has also been very helpful and thorough with my daughter-in-law during their current vehicle purchase. I would highly recommend Alex!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Go see Avi.
Go see Avi. He is the best! Patient, kind, and honest. The experience of car buying with him was quick and painless as sometimes it’s not at other dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional, knowledgeable, efficient, experienced.
Professional, knowledgeable, efficient, experienced. Alex possesses exceptional attention to detail and follow through. Enjoyed working with him on this project.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Andrew is the best car salesman we’ve ever had.
Andrew is the best car salesman we’ve ever had. He made the process so easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
