Reviews
Nice people.
Nice people. Service took longer than expected. I had to rush to get the car
Nice people.
Nice people. Service took longer than expected. I had to rush to get the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service advisor.
Great service advisor. but techs can’t find / fix problems. Problem keeps coming back one / two months later. Vehicle is with dealer for one to two weeks.
Great service advisor.
Great service advisor. but techs can’t find / fix problems. Problem keeps coming back one / two months later. Vehicle is with dealer for one to two weeks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
The service was great and my car is running great now.
The service was great and my car is running great now. The communication with the technician was wonderful!
The service was great and my car is running great now.
The service was great and my car is running great now. The communication with the technician was wonderful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department was quick and thorough and identified
Service department was quick and thorough and identified the issue. Everyone was nice and the experience was grade-A.
Service department was quick and thorough and identified
Service department was quick and thorough and identified the issue. Everyone was nice and the experience was grade-A.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jesus the advisor was very helpful and pleasant to work
Jesus the advisor was very helpful and pleasant to work with, this is the third time he’s been my advisor and he’s always so helpful!
Jesus the advisor was very helpful and pleasant to work
Jesus the advisor was very helpful and pleasant to work with, this is the third time he’s been my advisor and he’s always so helpful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
great communication and speedy service.
great communication and speedy service. You can count on on Capitol Ford for your service needs
great communication and speedy service.
great communication and speedy service. You can count on on Capitol Ford for your service needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was good.
Service was good. they kept me in the loop, they let me know if there was any problems
Service was good.
Service was good. they kept me in the loop, they let me know if there was any problems
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Capitol Ford is a top-notch, no xx dealership that is
Capitol Ford is a top-notch, no xx dealership that is very well managed and they treat their customers with respect and professionalism. Howard is a good, honest salesman that works hard to meet the customer's needs. Thank you, Capitol Ford!
Capitol Ford is a top-notch, no xx dealership that is
Capitol Ford is a top-notch, no xx dealership that is very well managed and they treat their customers with respect and professionalism. Howard is a good, honest salesman that works hard to meet the customer's needs. Thank you, Capitol Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional.
Professional. Knowledgeable: always had good information available, and provided more when asked. Communicative: always responded promptly to messages and calls.
Professional.
Professional. Knowledgeable: always had good information available, and provided more when asked. Communicative: always responded promptly to messages and calls.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Other car dealers wash the exterior, a nice touch that
Other car dealers wash the exterior, a nice touch that would have gotten 5 stars.
Other car dealers wash the exterior, a nice touch that
Other car dealers wash the exterior, a nice touch that would have gotten 5 stars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair