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Jim Murphy Chevrolet Buick of Springville

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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As good as it gets from any realership

After a bumpy start, Mary, and Mike did everything in there power to make sure that I was completely satisfied. What an outstanding team, I'm very happy to have delt with the Springville location. Thank you. Mike R.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Happy Customer

Great staff! Was told about this dealership from a friend. They did everything they promised and more. Small dealership with big deals. Mike Evans helped me out. Good guy, down to earth and really made everything smooth. Go see him; hes great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful

Wonderful! Service department is great- always fit me in when needed and provide fair service at a reasonable price. They do what is necessary- nothing more- they do it well and they are so professional! We buy all of our cars hers as well- always give a fair deal and good trade in value. Very good transactions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great People

Great people. Went above and beyond what I asked for them. No waiting around. The car was ready when i got there. Great dealership. Mike Evans was very helpful. Great guy and salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

i needed an inspection soon they fit me in the next day. the inspection and oil change was done in timely fashion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Jim Murphy Chevy of Springville NY

Our sales lady Mary Vella was exceptional, we adored her. She went above and beyond for us. Car buying is very stressful, and she made it such a wonderful stress free experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome customer servicd

This was the best experience I have had. They turned a very bad day into an awesome day. Drove on the lot at 1:pm with a truck and a bad engine. Drove off the lot at 4:30pm in a brand new car. Awesome job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Unhappy

Prices were consistently higher than other dealers in the area , I'd rather drive 100 miles to another dealership to be treated like I'm not stupid, I'm not a newbie to the car buyer experience, just surprised some salespeople and managers treat customers like they know nothing about their side of the business, just treat us fair and with respect !

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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A job well done, again

This is our second vehicle in which Mike Evens was involved. We have dealt with dealership ( 6 vehicles ) since it was Johnson Boys and are pleased with the changes which have taken place. Mike is our "go to" for any new units we might want. The service department is also top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The very happy customer

All i can say in the past 32 years i have been buying cars,this was the most and best experience i ever had.Mike and Matt were awsume! You walk in tell them what you want and and they find it right away. I can not stress it enough who ever is looking to purches please go to Jim Murphy they are deffenitly the best.GOOD job Mike and Matt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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