Reviews
Write a reviewAs good as it gets from any realership
After a bumpy start, Mary, and Mike did everything in there power to make sure that I was completely satisfied. What an outstanding team, I'm very happy to have delt with the Springville location. Thank you. Mike R.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Happy Customer
Great staff! Was told about this dealership from a friend. They did everything they promised and more. Small dealership with big deals. Mike Evans helped me out. Good guy, down to earth and really made everything smooth. Go see him; hes great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful
Wonderful! Service department is great- always fit me in when needed and provide fair service at a reasonable price. They do what is necessary- nothing more- they do it well and they are so professional! We buy all of our cars hers as well- always give a fair deal and good trade in value. Very good transactions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great People
Great people. Went above and beyond what I asked for them. No waiting around. The car was ready when i got there. Great dealership. Mike Evans was very helpful. Great guy and salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service
i needed an inspection soon they fit me in the next day. the inspection and oil change was done in timely fashion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jim Murphy Chevy of Springville NY
Our sales lady Mary Vella was exceptional, we adored her. She went above and beyond for us. Car buying is very stressful, and she made it such a wonderful stress free experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome customer servicd
This was the best experience I have had. They turned a very bad day into an awesome day. Drove on the lot at 1:pm with a truck and a bad engine. Drove off the lot at 4:30pm in a brand new car. Awesome job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Unhappy
Prices were consistently higher than other dealers in the area , I'd rather drive 100 miles to another dealership to be treated like I'm not stupid, I'm not a newbie to the car buyer experience, just surprised some salespeople and managers treat customers like they know nothing about their side of the business, just treat us fair and with respect !
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
A job well done, again
This is our second vehicle in which Mike Evens was involved. We have dealt with dealership ( 6 vehicles ) since it was Johnson Boys and are pleased with the changes which have taken place. Mike is our "go to" for any new units we might want. The service department is also top notch.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The very happy customer
All i can say in the past 32 years i have been buying cars,this was the most and best experience i ever had.Mike and Matt were awsume! You walk in tell them what you want and and they find it right away. I can not stress it enough who ever is looking to purches please go to Jim Murphy they are deffenitly the best.GOOD job Mike and Matt.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase