Reviews
Write a reviewGreat dealership
Staff is very friendly and willing to work with you to find the vehicle you want if they don't have it at their dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fox Negaunee earned my business.
John and Julie in Chrysler Service are so nice and easy to work with. They were very informative and efficient. I would come back anytime if they are there to assist me! Plus, Bob Hanson is the main reason I will always come back to Fox Negaunee. Bob and Fox Negaunee have done so much to help our communities and he has definitely earned my business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
GREAT SERVICE, CLEAN FACILITY
WAS GREETED AND FELT WELCOMED BEFORE ENTERING THE BUILDING. SAME FEELEING ONCE ENTERING THE DEALERSHIP. SERVICE DEPARTMENT WAS VERY BUSY BUT STILL PROVIDED GREAT EFFICIENT CUSTOMER SERVICE.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Bill Hemmila is very prompt and follows through on what he says. I also liked that he was not a high pressure sales guy. He does a great job.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience in buying a 2016 Jeep Cherokee
There was no downside to my experience, which only took 9 days. Jeff Saarela went above & beyond with every step of the new car purchase. So far, I really love my new Cherokee. The car almost sold itself, but he and the whole dealership of people, made the process wonderful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Service
I purchased my car. Got it home noticed that there were scratches and a cracked windshield. Called the dealership. No questioned asked they fixed the damage at no charged to me and gave me a free rental to use while my car was getting fixed. Great customer service. Great vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
Scott Shelter was professional, friendly and made my car buying experience very pleasant. I will use him again and highly recommend him to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car Purchasing--A Pleasant Experience
Everyone is friendly and the sales personal are not pushy or condescending to the female customer. Also patient with the technology impaired when explaining the Uconnect/Nav "stuff".
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ram purchase
Jeff Saarela did an excellent job of going through the purchase. This is the 2nd time I have purchased a vehicle from Jeff. He did a great job both times.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Clean and Frendly Dealership
They greeted me when I came into your dealership. They made me feel like I was at home. Your salesman and finance person sat down with me ,we talked about what would be the best package for me. They also sat and talked about the different options for the purchase and finance of the vehicle I wanted. They made me feel at ease and not rushed into this deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
