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Fox Negaunee Chrysler Dodge Jeep RAM

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (465 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (465 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Good Service + Friendly People = Happy Customer

Just went in for an oil change. I have a diesel Jeep. Was done pretty fast. They did a complementary inspection over the car, which is nice as I like to know if anything is wrong before running into a problem down the road. I waited there as the work was done. The loby is nice. Free bottled water, tv, wifi, cookies and popcorn. Also they are very friendly. I'm pretty sure in the hour I was waiting I was greeted by every worker.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service !

Friendly, helpful service. Made us feel like we were truly being taken of. William Hemmila was our sales person. We also would like to say a big God bless you and thank you again to our dear friend Tim Lutey.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great

Very fast and professional, employees that were not even envolved in my service were greating me and striking up conversations

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Enjoyable experience

Very friendly and helpful staff, everyone we have dealt with. No high pressure from sales staff. Experience was actually enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service Crew

The crew in the garage is always great, you can count on any problem being fixed right the first time and as fast as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Great customer care especially with our sales consultant Bill he really went the extra mile to get the monthly pymnt we needed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Friendly Service

Friendly - met me at the door - salesman always had a smile and was easy to work with - Salesman listened to what I wanted!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good work

It was great, the tech did a great job along with service department. The parts department did an excellent job as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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quick service

Even though I was early for my appointment I appreciated that they still got me in right away and out just as quick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Jeff was extremely helpful and willing to look for exactly what we wanted. He was very knowledgeable. They worked quickly and efficiently to get our financing completed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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