Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

1.0 out of 5 1.0
2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    May 15, 2017

    Had recall notices on our wrangler. Iverson put us off for months. When they finally agreed to perform the work they had ordered the wrong parts. When... we went to pick up the vehicle they had parked it a block away in a mudhole we had to wade through. We contacted Chrysler and they recommended the Watertown dealer. They gave us excellent service.

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    Customer Service
    1.0 out of 5
    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    October 26, 2015

    Called Iversons in Huron regarding a code my vehicle threw and was told to stop first thing Monday morning to have it looked at. When I stopped, the service... manager wouldn't even turn around and look at me to speak. He just told me he could maybe look at it at 330 that afternoon. Infirmed I was from out of town and he said he was busy.

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    We are sorry to hear about your visit. The behavior you described does not align with our team's values, and we would sincerely appreciate the opportu...nity to learn more about your experience and address this situation as soon as possible. Please contact us at your earliest convenience. Iverson Chrysler Dodge Jeep Ram Huron Team