Reviews
Write a reviewThank you for a incredible experience. I would recommend Iverson. My salesman knows his job.
Thank you for a incredible experience. I would recommend Iverson. My salesman knows his job.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently bought a truck long distance. Brad quickly arranged a virtual test drive after I expressed interest in the vehicle. He was very upfront with any issues it had and sent me all of the pictures and documentation I asked for. I had financing ready when we arrived after a 13 hour road trip with three young kids. The truck was ready to go so we only spent about half an hour total at the dealership. I couldn’t have asked for a better experience. Thank you!
I recently bought a truck long distance. Brad quickly arranged a virtual test drive after I expressed interest in the vehicle. He was very upfront with any issues it had and sent me all of the pictures and documentation I asked for. I had financing ready when we arrived after a 13 hour road trip with three young kids. The truck was ready to go so we only spent about half an hour total at the dealership. I couldn’t have asked for a better experience. Thank you!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good selection beautiful new facility. Knowledgeable courteous staff. Made purchase easy. Went above and beyond to fi d the rigjt vehicle for me. Not pushy like so many.
Good selection beautiful new facility. Knowledgeable courteous staff. Made purchase easy. Went above and beyond to fi d the rigjt vehicle for me. Not pushy like so many.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Tom! We appreciate you sharing your experience. It is wonderful to hear that the team went above and beyond to help you find the perfect vehicle. We look forward to working with you again in the future.
Was buying a 2014 f250. Was told was going in for minor touch ups. Re listed for $7k more then I was buying it for.
Was buying a 2014 f250. Was told was going in for minor touch ups. Re listed for $7k more then I was buying it for.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are disappointed to see that your experience was not satisfactory. We take our customer reviews very seriously, and we would appreciate the opportunity to speak with you regarding your experience. Please reach out to our sales management team at 605-352-6464 to provide additional information. We look forward to hearing from you and apologize for any inconvenience.
Do not buy from this dealership!!! Horrible customer service and they DO NOT stand behind their vehicles! The manager was made aware of an issue on vehicle we test drive just weeks ago. We bought the vehicle with a promise that the repair was completed. We are still having issues with what was supposed to be fixed. The sales staff are great but they can only control so much before the manager steps in. I would strongly not recommend this dealership! We will also be reporting to the Better Business Bureau. We were blatantly lied to.
Do not buy from this dealership!!! Horrible customer service and they DO NOT stand behind their vehicles! The manager was made aware of an issue on vehicle we test drive just weeks ago. We bought the vehicle with a promise that the repair was completed. We are still having issues with what was supposed to be fixed. The sales staff are great but they can only control so much before the manager steps in. I would strongly not recommend this dealership! We will also be reporting to the Better Business Bureau. We were blatantly lied to.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
On behalf of the team at Iverson's, we would like to apologize for your frustrating experience. The situation you've described is not typical for our dealership, and your feedback is disappointing to us. We know discussions have occurred, but we would be happy to discuss this further to resolve any additional concerns. Please contact us at 605-352-6464 at your convenience.
Brad Olson is great to work with. I have bought 5 vehicles form him in the last 6 years. He listens to what I want and finds .e the best deals. The buying process at Iverson in Huron is quicker than any other dealership around. I would highly recommend Brad Olson and Iverson Motors to anyone looking for a new or used vehicle!
Brad Olson is great to work with. I have bought 5 vehicles form him in the last 6 years. He listens to what I want and finds .e the best deals. The buying process at Iverson in Huron is quicker than any other dealership around. I would highly recommend Brad Olson and Iverson Motors to anyone looking for a new or used vehicle!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our team is dedicated to providing you and everyone else who visits Iverson Auto with only the best there is to offer. It's so nice to hear that Brad Olson helped to make your experience such a positive one. On behalf of all of us at Iverson Auto, thank you for your kind words and for your business!
Had recall notices on our wrangler. Iverson put us off for months. When they finally agreed to perform the work they had ordered the wrong parts. When we went to pick up the vehicle they had parked it a block away in a mudhole we had to wade through. We contacted Chrysler and they recommended the Watertown dealer. They gave us excellent service.
Had recall notices on our wrangler. Iverson put us off for months. When they finally agreed to perform the work they had ordered the wrong parts. When we went to pick up the vehicle they had parked it a block away in a mudhole we had to wade through. We contacted Chrysler and they recommended the Watertown dealer. They gave us excellent service.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Called Iversons in Huron regarding a code my vehicle threw and was told to stop first thing Monday morning to have it looked at. When I stopped, the service manager wouldn't even turn around and look at me to speak. He just told me he could maybe look at it at 330 that afternoon. Infirmed I was from out of town and he said he was busy.
Called Iversons in Huron regarding a code my vehicle threw and was told to stop first thing Monday morning to have it looked at. When I stopped, the service manager wouldn't even turn around and look at me to speak. He just told me he could maybe look at it at 330 that afternoon. Infirmed I was from out of town and he said he was busy.
- Customer service
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- Buying process
- —
- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are sorry to hear about your visit. The behavior you described does not align with our team's values, and we would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact us at your earliest convenience. Iverson Chrysler Dodge Jeep Ram Huron Team