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Hendrick Volkswagen Frisco

(563 reviews)
Visit Hendrick Volkswagen Frisco
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (469) 656-3949 (469) 656-3949
Used (469) 656-3983 (469) 656-3983
Service (469) 656-3948 (469) 656-3948

Reviews

(563 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Volkswagen Frisco from DealerRater.

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I've now purchased 4 cars from George Strong at Hendrick

I've now purchased 4 cars from George Strong at Hendrick Volkswagen in Frisco. It's always a very straightforward experience and all the vehicles have been great. We purchased a preowned Jetta and they had plenty to choose from.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Ingrid, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do! Thank you, and have a fantastic day!

Ricky was AMAZING.

Ricky was AMAZING. So thorough and thoughtful. Helped me find the perfect vehicle. I am so grateful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Marie, we really appreciate your feedback! Thank you, and have a fantastic day!

Had a great experience working with Ricardo and Kenia at

Had a great experience working with Ricardo and Kenia at Hendrick Volkswagen! They worked with me on a good trade in for my car and we were able work out a good deal on my next car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rachel, we really appreciate your feedback! Thank you, and have a fantastic day!

Trinity made our shopping experience so smooth.

Trinity made our shopping experience so smooth. He had a lot of patience with us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ivonne, thanks for taking the time to leave a review. We hope you have a great day!

Second time working with Ricky finding a safe car for my

Second time working with Ricky finding a safe car for my family and I. Went with a Tiguan in 2019, and now we have a 2025 Atlas thanks to the staff there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jack, we are glad we could help! Jack, thank you so much for the positive review!

I had an amazing experience buying my new Jetta with

I had an amazing experience buying my new Jetta with George Strong! He made the entire process easy and stress-free. George respected my time and let me set the pace, never rushing or pushing me. I walked in and was able to buy a brand-new car with payments exactly where I wanted them. If you want a smooth, no-pressure car buying experience, George is the guy to see!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brian, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Ali was so helpful in the process of getting my vehicle,

Ali was so helpful in the process of getting my vehicle, I am so excited to drive my new car, customer service was amazing and entire buying process was smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Narendra Devarapalli, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Trinity Howell is harm welcome and he speak friendly .

Trinity Howell is harm welcome and he speak friendly . He is good person and talk with us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Venkata Ramanan, your satisfaction is our top priority. Thank you, and have a fantastic day!

GEORGE STRONG IS THE MAN!

GEORGE STRONG IS THE MAN!!! I had the pleasure of working with George Strong at Hendrick Volkswagen in Frisco, and I can’t recommend him enough. From the very first online inquiry I submitted in the morning, George reached out immediately — sending detailed pictures and videos of the 2025 Volkswagen Tiguan SE R-Line in Avocado Green, which my wife had her heart set on. George was extremely kind, patient, and easy to work with. His responses were quick, clear, and never pushy. He took the time to understand exactly what we needed and worked with us to meet us at our price point — making sure we got into the perfect vehicle without hassle or stress. He’s also a true car enthusiast, something you’ll notice right away when you step into his office — decked out with Hot Wheels and car memorabilia. That passion shows in the way he treats his customers and loves what he does. If you’re looking for an honest, fair, and genuinely caring salesperson, George is the one. I would highly urge anyone in the market for a vehicle to go through him. He made what is often a stressful experience into something smooth and enjoyable. Top-tier service from start to finish. Thank you, George!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kevin Hogan, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do! Thank you, and have a fantastic day!

Good collection of cars.

Good collection of cars. Nice n gentle support. Had a great time exploring multiple preowned cars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Arunkumar, it's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Best wishes, Hendrick Volkswagen Frisco