Reviews
Had a pleasureof working with Elvis on purchasing my 3rd Q7! Very responsive and takes care of his clients!
Had a pleasureof working with Elvis on purchasing my 3rd Q7! Very responsive and takes care of his clients!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Lulu, thank you for sharing your feedback about Elvis and our team at Audi Des Moines! We hope you enjoy your new Audi Q7!
I had a good experience working with Elvis buying a used car. It was quick and easy to find a salesperson willing to do a test drive. They walked me through all the most important features and were very friendly. In between my test drive and purchasing the vehicle, Elvis was very responsive by text when I had questions regarding the maintenance and service history of the vehicle. Elvis provided a CarFax report upon request. The negotiation process was a relatively quick experience. They gave me a fair price for the vehicle and didn't run me around in circles. On the day of the pickup, Mike did an excellent job walking me through the setup of Audi Connect and going through the features of the car. He was very friendly and knowledgeable about the car. Overall, I had a good experience at Audi of Des Moines. I would consider buying a vehicle from them in the future!
I had a good experience working with Elvis buying a used car. It was quick and easy to find a salesperson willing to do a test drive. They walked me through all the most important features and were very friendly. In between my test drive and purchasing the vehicle, Elvis was very responsive by text when I had questions regarding the maintenance and service history of the vehicle. Elvis provided a CarFax report upon request. The negotiation process was a relatively quick experience. They gave me a fair price for the vehicle and didn't run me around in circles. On the day of the pickup, Mike did an excellent job walking me through the setup of Audi Connect and going through the features of the car. He was very friendly and knowledgeable about the car. Overall, I had a good experience at Audi of Des Moines. I would consider buying a vehicle from them in the future!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lucy, it's great to hear that Elvis and Mike made your car-buying experience smooth and enjoyable! Thank you for choosing Audi Des Moines and for sharing your positive feedback. We wish you many safe miles ahead and hope to work with you again in the future!
Audi service is awful. We dropped our car off because there was an issue after driving it on the interstate. When coming off and driving 35 and below there would be a huge pause when trying to go after a stop. They took the car for a drive and told us they went over 10 miles, they only went .6 of a mile. We were told it was the gas we were using and us not driving it correctly. Our salesman Robert was wonderful to deal with, great guy. It seems like no one can trouble shoot a car any longer. If it’s not on a bulletin they can’t figure it out. I have since sold the car with 7500 miles. The guy who bought it found two broken wires and the issue is fixed.
Audi service is awful. We dropped our car off because there was an issue after driving it on the interstate. When coming off and driving 35 and below there would be a huge pause when trying to go after a stop. They took the car for a drive and told us they went over 10 miles, they only went .6 of a mile. We were told it was the gas we were using and us not driving it correctly. Our salesman Robert was wonderful to deal with, great guy. It seems like no one can trouble shoot a car any longer. If it’s not on a bulletin they can’t figure it out. I have since sold the car with 7500 miles. The guy who bought it found two broken wires and the issue is fixed.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a new car
Hi JC, Thank you for sharing your experience with us. While I'm glad to know that Robert provided a positive experience during your purchase process, it's disappointing to hear about the challenges you faced with our service department. I apologize for the inconvenience caused, and if there's anything else you'd like to discuss or if we can assist further in any way, please feel free to reach out. Thank you, John Meyers - Fixed Opps Manager - [email protected]
Third used car I've bought in the DSM area in past year, first time from Audi of DSM. Best experience of all three. Easiest process of all three. Best customer service of all three. Fastest turnover time of all three. What more needs to be said. Well done Audi of DSM.
Third used car I've bought in the DSM area in past year, first time from Audi of DSM. Best experience of all three. Easiest process of all three. Best customer service of all three. Fastest turnover time of all three. What more needs to be said. Well done Audi of DSM.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We love to hear it, MJ! Thank you very much for allowing Audi Des Moines the opportunity to gain your business. Hearing our team provided you the best purchasing experience in the area means a lot to us, and we want to keep that momentum going through your vehicle ownership as well. Reach out to us for support anytime. Travel safely and enjoy the road!
I had an excellent experience with Des Moines Audi from start to finish! I was 1,500 miles away, trying to find the perfect car for my daughter at ISU. Using Autotempest, I searched sites like cars.com and discovered a fantastic low-mileage car listed at their dealership. I reached out, and Elvis from Des Moines Audi responded promptly. He was incredibly helpful throughout the entire process, guiding me every step of the way and even following up after the sale to ensure everything was perfect. My daughter is absolutely thrilled with her new car, and I couldn’t be happier with the service we received. Highly recommend!
I had an excellent experience with Des Moines Audi from start to finish! I was 1,500 miles away, trying to find the perfect car for my daughter at ISU. Using Autotempest, I searched sites like cars.com and discovered a fantastic low-mileage car listed at their dealership. I reached out, and Elvis from Des Moines Audi responded promptly. He was incredibly helpful throughout the entire process, guiding me every step of the way and even following up after the sale to ensure everything was perfect. My daughter is absolutely thrilled with her new car, and I couldn’t be happier with the service we received. Highly recommend!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sean, we're delighted to hear that Elvis and the Audi Des Moines team provided such a seamless experience for you. It's wonderful knowing your daughter is enjoying her new car! Thank you for recommending us, and we appreciate your trust from afar!
Elvis and Aleks were great to work with! Scheduled my test drive on the same day and got to bring home my new car! Everyone was friendly and made for a great experience. Thank you!
Elvis and Aleks were great to work with! Scheduled my test drive on the same day and got to bring home my new car! Everyone was friendly and made for a great experience. Thank you!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Allison, we're thrilled to hear that Elvis and Aleks made your experience at Audi Des Moines a memorable one! Enjoy your new car, and thank you for choosing us!
I recently purchased a car from Audi of Des Moines, and I had the pleasure of working with Amar. From the moment I walked into the dealership, Amar was incredibly friendly, nice, and professional. He made the entire shopping experience enjoyable and stress-free. One of the highlights was the test drive. Amar was enthusiastic and knowledgeable about the Audi A4, sharing detailed insights that really helped me understand the car's features and capabilities. He answered all my questions thoroughly, ensuring I felt confident and informed about my purchase. Overall, I'm extremely satisfied with the service Amar provided. His dedication to ensuring a positive experience was evident throughout our interactions. I highly recommend working with Amar at Audi of Des Moines if you're looking for a seamless and enjoyable car-buying experience.
I recently purchased a car from Audi of Des Moines, and I had the pleasure of working with Amar. From the moment I walked into the dealership, Amar was incredibly friendly, nice, and professional. He made the entire shopping experience enjoyable and stress-free. One of the highlights was the test drive. Amar was enthusiastic and knowledgeable about the Audi A4, sharing detailed insights that really helped me understand the car's features and capabilities. He answered all my questions thoroughly, ensuring I felt confident and informed about my purchase. Overall, I'm extremely satisfied with the service Amar provided. His dedication to ensuring a positive experience was evident throughout our interactions. I highly recommend working with Amar at Audi of Des Moines if you're looking for a seamless and enjoyable car-buying experience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Adomale, thank you for sharing your positive experience with Amar at Audi Des Moines! We're pleased to hear that he made the car-buying process enjoyable and informative. Enjoy your new Audi A4!
Amar did a great job and is a great salesman and very helpful with helping customers out
Amar did a great job and is a great salesman and very helpful with helping customers out
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for highlighting what makes Audi Des Moines stand out! We’re so glad you appreciate our customer service and hope to provide many more 5-star experiences!
I would highly recommend visiting Audi of Des Moines to find the vehicle you’ve always wanted. The service was great and was overall a simple process. I worked with Amar who is a great sales man. He had me in and out in no time.
I would highly recommend visiting Audi of Des Moines to find the vehicle you’ve always wanted. The service was great and was overall a simple process. I worked with Amar who is a great sales man. He had me in and out in no time.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ajdin, thank you for recommending Audi Des Moines! We're delighted to hear that Amar made your experience smooth and efficient. Enjoy your new vehicle!
I came into get a new car, and Amar H. helped make the process easy and comfortable for my family and I.
I came into get a new car, and Amar H. helped make the process easy and comfortable for my family and I.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hearing that it was an easy car-buying experience is music to our ears, Denis! We're delighted to know that Amar and the Audi Des Moines team made your experience simple and enjoyable. Thanks for sharing!