Audi Des Moines

I always get excellent service. I was able to schedule quickly. When I arrived I received immediate attention. I was informed via video regarding the current condition of my car. The work that was performed was great and cost for the services was well explained and payment was efficient. Additionally the customer lounge area was very welcoming and felt very COVID safe.

Anando was excellent at listening to exactly what we wanted, then quickly sourced the desired vehicle. In addition, he kept in contact after the sale resolving a minor issue in a timely manner. We would definitely recommend Anando with a 5 star rating. On an earlier trip to Audi Des Moines we had a less than stellar experience with a different salesperson.

Rob was awesome to work with! He gave us exactly what we were looking for and was easy to work with. We had a good experience.

We purchased our new Q7 via e-mail, phone and text. The team was great and responsive, honest and helpful. Great experience overall! We will definitely purchase our next Audi from them.

I had a pretty good experience with Audi. I felt like the extended warranty was pushed rather than asked. My experience with the manager was the best part.

Excellent experience! Setting up the appointment was a breeze. Dropping off the vehicle was easy. Staff was pleasant and greeted me by name. Loved getting the video of the underside of my Jeep as they pointed out the individual areas all of which were in good condition. Great experience!

George was great! He always kept us up-to-date. He went above and beyond getting the car we wanted . I felt that the Dealership with George provided us a favorable deal. I am relieved to say that "I have no buyer's remorse".

I've been receiving oil change service from Audi Auto since 2016. Customer service has been great up until my last visit on November 24th of 2020. Usually oil change service time takes no longer than 45 min. This last time I was there for about 2 hours. Also, usually I get a "service video" of my car within halfway of service time. I finally received the video about 30 minutes after my visit at Audi. Unfortunately the video was an unclear black and white image with indistinct voices in the background (length of video: 10 seconds). One good thing happened out of this slightly stressful situation...the left burnt out taillight was replaced free of charge. The customer service associate was also very apologetic for the unusual long wait time and poor communication during my visit at Audi.

Audi Des Moines is every aspect was awesome. From Brian who explained every detail of the Q5 to Alex who was very professional outling the financials. I felt very welcome and have to say this experience was the best ever!

The service team did a great job taking care of my 2018 Audi S7. The tire exchange was quick and well done! Really appreciate all your help!