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Luxury Auto Collection

(40 reviews)
Visit Luxury Auto Collection
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(480) 374-3982 (480) 374-3982

Reviews

(40 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Luxury Auto Collection from DealerRater.

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DO NOT BUY ANYTHING FROM THESE GUYS

Where does the nightmare begin? You saved your money to buy a dream car only to be defrauded with lies from the dealer. I had my eyes out on Lamborgini Aventador. I found one here, but I am in California, and the dealership is in Arizona. I called and texted several times before deciding to purchase the car. I asked several times, are there any issues with the car? Via text, the salesperson DEVEN said no issue. The car is in perfect condition. I asked three times, can you guarantee that the car has no issue. Again, he said his reputation online and guarantee by the dealer that there is absolutely no issue with the car. THREE TIMES and ALL THREE TIMES guaranteeing that there is absolutely no issue. The car is in perfect condition. So I pulled the trigger and sent the money and paid in full, and the car was shipped to me. As soon as the car is pulled from the truck. There is a check engine light on. The driver also stated there are major scratches which were signed off by the dealer before it was shipped. I took it to the Lmabo dealer, and there is over $11k of repair and half being safety issues. Now the dealer acts like it's all on me. When they guaranteed in writing via text that the car is in perfect condition, PLEASE do not buy anything from these liars. There are plenty of good dealers.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
25 people out of 26 found this review helpful. Did you?
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Mr Jon Kerwick

My boyfriend and I have purchased a McLaren 650 from here and have been back several times to look at other vehicles, and have both agreed we will buy our next cars from Stretch. <3 <3 <3 <3

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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what a bunch of Dirtbag car slobs

This is a case of a great facility for lots of high end cars Only the sales people and sales Mgr have no clue about Customer service . ..like a shark tank looking for dummies to jump in ... wow I have no idea how they exist or make money . The cars are nice from far Far from nice ..,Really a sleazy operation . Think twice .

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Worst experience ever!

$1000 deposit to hold car for 1 day to purchase car. 400 miles into my trip I got the call they sold it.Absolutely no integrity

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Out of state sales

I saw a posting for the vehicle on a auto website and was able to find the vehicle i ended up purchasing. My sale experience was relatively smooth and even though I never saw the car prior to purchase, I was comfortable moving forward. I worked with Jon Kerwick who answered all of my questions and was easy to work with. Negotiating a price was straightforward and manageable. I would recommend this dealership and although there were a few small issues after the deal was made, I am not going to let that change my overall viewpoint.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place to purchase!

After searching for my particular car for over a month I found it at LAC. My husband was out of town but I didn't want to wait and risk losing it to someone else. So my husband made arrangements for my daughter and I to meet Stretch. He let us take out the car with zero pressure. He negotiated with my husband over the phone and was happy to walk the floor with us and just tell us about all the amazing cars they had. My 10 year old was in heaven, it was literally the experience of a lifetime! I had a minor issue with one of the keys not working but was able to swing by and Stretch fixed it for me. We love the car and the experience and look forward to a lifelong relationship with LAC!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service

I work with Stretch whenever I need a new car. He’s very knowledgeable and he goes out of his way to find what I want. He makes the car buying process so easy that I’ve purchased my last 4 cars from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT DEALERSHIP

I highly recommend this dealer. I purchased a 2018 Mercedes S5 60 from John a.k.a. stretch and he was extremely helpful throughout the whole process. He was very patient and answered all my questions regarding the purchase of my Mercedes I would highly recommend them to anyone and I will be back for my next purchase thank you LAC !!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best pre-owned selection in the country!

Hands down the best buying experience I’ve ever had. Staff went above and beyond my expectations. I’ve been in several times and there has never been a time I wasn’t greeted by almost every staff member. I bought a car and have referred many friends to this dealership. If you like nice cars and saving money, this is the one stop shop. LAC has earned my business for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service

The team at LAC are very professional car selection was very impressive. Super helpful salesmen very knowledgeable about a large variety or high end cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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