Reviews
Write a reviewThe car was not available and it took them extra time to
The car was not available and it took them extra time to respond to my request. When I checked several days later, your site was still showing that the car was available.
The car was not available and it took them extra time to
The car was not available and it took them extra time to respond to my request. When I checked several days later, your site was still showing that the car was available.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Customer service > rust bucket
Shopping for new car. Had one shipped from another carmax. Took car for 24hr test drive. Took to Firestone; was showed a badly rusted undercarriage. Returned outback to carmax Dothan. They said they'd have a look at it, that it might be within their specs but not ours. Manager offered to reimburse us the inspection and shipping fee. Can't argue with that. Great customer service.
Customer service > rust bucket
Shopping for new car. Had one shipped from another carmax. Took car for 24hr test drive. Took to Firestone; was showed a badly rusted undercarriage. Returned outback to carmax Dothan. They said they'd have a look at it, that it might be within their specs but not ours. Manager offered to reimburse us the inspection and shipping fee. Can't argue with that. Great customer service.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Lied to me
You cant believe anything they say. They will lie to you and treat you horrible .I will never use them . The whole concept is false
Lied to me
You cant believe anything they say. They will lie to you and treat you horrible .I will never use them . The whole concept is false
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase