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CarMax Dothan

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)
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Sales hours:
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Sales
Monday 11:00am–8:00pm
Tuesday 11:00am–8:00pm
Wednesday 11:00am–8:00pm
Thursday 11:00am–8:00pm
Friday 11:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
(334) 258-2128 (334) 258-2128

Inventory

See all 79 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2016.
Experience Clear and Simple Car Buying and Selling

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The car was not available and it took them extra time to

The car was not available and it took them extra time to respond to my request. When I checked several days later, your site was still showing that the car was available.

The car was not available and it took them extra time to

The car was not available and it took them extra time to respond to my request. When I checked several days later, your site was still showing that the car was available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Customer service > rust bucket

Shopping for new car. Had one shipped from another carmax. Took car for 24hr test drive. Took to Firestone; was showed a badly rusted undercarriage. Returned outback to carmax Dothan. They said they'd have a look at it, that it might be within their specs but not ours. Manager offered to reimburse us the inspection and shipping fee. Can't argue with that. Great customer service.

Customer service > rust bucket

Shopping for new car. Had one shipped from another carmax. Took car for 24hr test drive. Took to Firestone; was showed a badly rusted undercarriage. Returned outback to carmax Dothan. They said they'd have a look at it, that it might be within their specs but not ours. Manager offered to reimburse us the inspection and shipping fee. Can't argue with that. Great customer service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Lied to me

You cant believe anything they say. They will lie to you and treat you horrible .I will never use them . The whole concept is false

Lied to me

You cant believe anything they say. They will lie to you and treat you horrible .I will never use them . The whole concept is false

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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