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Cars and Credit Master

(64 reviews)

Reviews

(64 reviews)

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DO NOT PURCHASE.

DO NOT PURCHASE. So I am close to paying off my car literally down to $2700 and some change. So one day I go on the website to check my balance for some reason something told me to do it and it went up to $2801. So I took a screenshot and I checked it a week later now it says $2805(and it was not doing this before) I called the representative to see why it keeps going up when I’m not in default. I make more than my car note. They claim even though I make my car payment on time my account accrues interest every day and it accrues the same interest when you don’t make the payments on time. So basically you’re paying double interest they charge you interest for the loan and now they wanna charge you interest for making on time payments. They are loan sharks and they are only doing this trying to get more money because I am so close to owning that vehicle. They already charge you $30,000 for a $15,000 car then want to charge you more interest on top of that that is ridiculous, straight thieves. I’m so excited to almost be done with these thieves. And I do not recommend, if I can give them a negative rating I would.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Avoid This Dealership at All Costs I strongly advise

Avoid This Dealership at All Costs I strongly advise against purchasing a vehicle from this dealership. The cars are significantly overpriced for what you’re getting, and the financing process is incredibly predatory. The finance company actually brags about how they can repossess your vehicle if you’re just one day late—and they follow through. I was just $200 behind, and they repossessed my car. To get it back, I had to pay nearly four times that amount. After losing my mother and explaining that I couldn’t work temporarily, I made a promise to pay. Despite that, they repossessed my vehicle again—this time with the payment not even 20 days late. Now, they’re telling me the manager has to “review” my account to decide if I’m allowed to reinstate the loan. In other words, they’re refusing to let me pay what’s owed to recover my vehicle. Which is illegal. After a year of paying $700 a month for a 2015 Honda Accord, they took the car and are now preparing to resell it. This is a shady and unethical business. I wouldn’t recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Salesman mike waltz was amazing.

Salesman mike waltz was amazing. He was very professional and didnt take long getting me approved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Horrible!

Horrible! Horrible! I have recorded all encounters with this company for my lawyer. If I would’ve listened to my friend prior to getting in a contract with them I would’ve been better off. I would not ever recommend this dealership nor CCM finance to anyone. Worst company I have ever been through. Total scammers and crooks. Please stay away from this dealership and CCM finance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Terrible scam artists.

Terrible scam artists. Spend your money elsewhere & stay away from these thieves! They’ll charge you random fees & take their time doing anything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I would definitely not recommend getting a car there.

I would definitely not recommend getting a car there. They will repossess if one payment is missed. They are very rule to their customers. You have to email them for everything:

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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RUN AS FAST AS YOU CAN!!!!!

Man reading these "good" reviews hurt lol. Dont believe what you reading from the "sales dept" side of things. Yes they were good but all becuz they want your money. I will be back to check the reviews after 2 months cuz i'm sure some of yall would regret buying from here just like i did. I purchased a car in Oct/2022 and since Jan/2023 nothing but issues with it. Right now they are charging me over $4000 for a USED engine to avoid fixing a cracked- head gasket. Claiming that isn't the issue (but mean while they don't really know what's going on). Also this "warranty" that is given to you doesn't cover nothing. I am currently seeking legal advise becuz this company is just stealing from hard working people and all they can say is "there's nothing more we can do"

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The worst car lot and finance company ever!

I knew something was up with this dealership! I knew not to buy from them and I should’ve went with my first mind! I just purchased this car and put down 5,000 about a month ago. I work out of state and unfortunately after driving out here for work all of my check engine lights came on! I called the finance company and they advised to call and make an appointment with the dealership to have it looked at which I couldn’t do because once again I’m out of town on car I thought was reliable! I took it upon myself to take it to a dealership and came out of pocket almost $2000 getting it fixed! I told them I could make my full payment on the 28th which is just a few days away due to the fact I had to a car fixed I just got a month ago & put me in a bind! They do not care! There is no grace! They’re rude , unprofessional, and money hungry! Worst mistake I’ve ever made!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I’m not sure what I want my headline to be

I’ve had a loan with them for about 3 years now and have never been late. Recently in the past few months they have locked my account stating because I’ve used different cards as if I can use more than one card in my name. Apparently they don’t care who makes the payment because they took and normally of there is a fraud alert the company reaches out via text,email, etc……same on this company treating a “ good paying customer” who has NEVER been late on his payments to have to deal with these shenanigans. Unfortunately I cant upload the emails because if that were the case I would’ve posted receipts.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
4 people out of 4 found this review helpful. Did you?
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Don’t do it

They sell lemons don’t do it I have had my car going on two years and every three months since I have had it it messes up on me no minor problems but they are engine problems they want they car payment but don’t want to fix nothing they know they wrong selling them cars that are total loss look at title before signing cause they are salvage cars they selling at brand new prices it will save you headache lil fo they know I would’ve been one of there best customers but they have no morals good luck n stay away or you will be scammed

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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