Reviews
I have been with KIA for a few years, never had a
Very professional personnel at the service department and the timely manner that they opened up was exactly on point loved the computer tablet with all the information already in place
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The University Kia Team
Great seevice
They were friendly and very helpful and fast on getting us an answer. They sat down with us and showed us all the features of the car and explained about the warranty
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Best, The University Kia Team
Great service
Trey was really great her customer service and patience was very appreciated! He continued to communicate with me almost daily was able to find me the right vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Raquel and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Trey was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The University Kia Team
Great service
Friendly and professional as usual. You keep the customer well informed as to what's being done. Never a problem here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Best, The University Kia Team
Great place to do business.
Zachary was professional and very personable a real pleasure to deal with. Very impressive and knowledgeable. Would recommend doing business with this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Best, The University Kia Team
Great service
Great customer service, very clean waiting area and rest rooms! Love this dealership, have purchased two vehicles from University Kia! Would highly recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
To say thank you is not enough, Marsha! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by University Kia again! Best, The University Kia Team
Great Service
I like how quickly and easily the salesman was able to pull out cars of my specification. The staff was also very nice and friendly with during my time there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your car purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Best, The University Kia Team
Great Service
Customer representative was really nice and helpful on explaining things. They answered all my questions I had perfectly and straight forward.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The University Kia Team
Great service
Henry Flores was amazing and very helpful. He worked with me and got me an amazing car! I went to look at a used car and left with a 2021 Kia Soul.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Lori and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, The University Kia Team
Dealership- New car sales
I enjoyed the entire experience. I was walked through the entire process feeling informed and knowledgeableabout my options and qualifications. Travis was very thorough and attentive to my request. He was a pleasure to do business with and made sure i.was taken good care of. I have a brand new car and I feel safe on the road. Thats all I care about.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The University Kia Team