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LoPiccolo's Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–5:00pm
Tuesday 9:00am–7:00pm 9:00am–5:00pm
Wednesday 9:00am–7:00pm 9:00am–5:00pm
Thursday 9:00am–7:00pm 9:00am–5:00pm
Friday 9:00am–5:00pm 9:00am–5:00pm
Saturday 11:00am–3:00pm Closed
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Untrustworthy, and unethical!

Won’t buy back a car they sold Me less than a year ago, even in better condition than when Mike sold it to me. Saw their sign saying “we buy used cars” so I thought why not, lets sell them back the car they sold us last year. Mike offered me half of what he charged, only to back out after finding out the engine light they jerry rigged was still on. Mike was dishonest in every way, from the cars suspension, to its unmentioned “modifications” Do not trust, beware! You

Untrustworthy, and unethical!

Won’t buy back a car they sold Me less than a year ago, even in better condition than when Mike sold it to me. Saw their sign saying “we buy used cars” so I thought why not, lets sell them back the car they sold us last year. Mike offered me half of what he charged, only to back out after finding out the engine light they jerry rigged was still on. Mike was dishonest in every way, from the cars suspension, to its unmentioned “modifications” Do not trust, beware! You

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealer

Was looking for a specific truck. Mike had one. I live 4 hours away. I rented a car one way to get there. Truck looked new! Vehicle and paperwork were ready - no issues. Drove it all the way home. Excellent communication throughout the deal, even took me to Enterprise to return car I had rented. He had offered a delivery service to my door as well - but I wanted to see the vehicle before putting out the money.

Great dealer

Was looking for a specific truck. Mike had one. I live 4 hours away. I rented a car one way to get there. Truck looked new! Vehicle and paperwork were ready - no issues. Drove it all the way home. Excellent communication throughout the deal, even took me to Enterprise to return car I had rented. He had offered a delivery service to my door as well - but I wanted to see the vehicle before putting out the money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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best place to buy used cars! Trustworthy!

This is really good place to look for used cars! Very reliable and the staff is very friendly. I recently visited the place and it was as expected.

best place to buy used cars! Trustworthy!

This is really good place to look for used cars! Very reliable and the staff is very friendly. I recently visited the place and it was as expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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NavySailor

I’m an active-duty member who bought a 2006 Subaru Outback. It’s been a year and I’m still finding jerry-rigged parts in my failing suspension. Customer service was bad when I called to ask about the car not starting an hour after I bought it. Title was never mailed to me or lost in the mail.

NavySailor

I’m an active-duty member who bought a 2006 Subaru Outback. It’s been a year and I’m still finding jerry-rigged parts in my failing suspension. Customer service was bad when I called to ask about the car not starting an hour after I bought it. Title was never mailed to me or lost in the mail.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing experience. Better then huge dealerships.

The customer service was A+! They went above and beyond to take care of this deal. The service and speed was better then the "huge" dealers I've bought brand new cars from in the past. They will have my business again and again and again.

Amazing experience. Better then huge dealerships.

The customer service was A+! They went above and beyond to take care of this deal. The service and speed was better then the "huge" dealers I've bought brand new cars from in the past. They will have my business again and again and again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My Fiance car at LoPiccolo's

We came they were great, answered own questions. Great selection. We found what we were looking for. I will recommend to my brother now too.

My Fiance car at LoPiccolo's

We came they were great, answered own questions. Great selection. We found what we were looking for. I will recommend to my brother now too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don't expect service

Bought a 2009 Kia Spectra. When I drove it off the lot there was 1/2 tank of gas. The day I test drove it it was near empty. Why not fill it up, it's only 14 gallons? Found out a couple days later when I filled it. The gas tank was leaking, but only when near full. Called the salesman, the next day he told me "Mike said he would take care of it." Never heard from Mike, it's been two weeks. Word to the wise - take the car to your mechanic BEFORE you buy from this dealer.

Don't expect service

Bought a 2009 Kia Spectra. When I drove it off the lot there was 1/2 tank of gas. The day I test drove it it was near empty. Why not fill it up, it's only 14 gallons? Found out a couple days later when I filled it. The gas tank was leaking, but only when near full. Called the salesman, the next day he told me "Mike said he would take care of it." Never heard from Mike, it's been two weeks. Word to the wise - take the car to your mechanic BEFORE you buy from this dealer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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AWESOME!!!

bought a car turns out i didnt like it so they found me a different car! great people to work with! talk to ivan he will take care of you!!!!!!

AWESOME!!!

bought a car turns out i didnt like it so they found me a different car! great people to work with! talk to ivan he will take care of you!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent customer service

Lopiccolo's made the whole process extremely simple and enjoyable! They have wonderful customer service, and the salesman, Ivan, even checks up with me once in a while just to make sure the car is running smooth and that i still enjoy the car. If you're in central New York and looking for a car, this is the place to go!!

Excellent customer service

Lopiccolo's made the whole process extremely simple and enjoyable! They have wonderful customer service, and the salesman, Ivan, even checks up with me once in a while just to make sure the car is running smooth and that i still enjoy the car. If you're in central New York and looking for a car, this is the place to go!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service

i got my truck from Ivan at LoPiccolo's very happy with over all service

great service

i got my truck from Ivan at LoPiccolo's very happy with over all service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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