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D'Orazio Ford

(178 reviews)
Visit D'Orazio Ford
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
(815) 709-0822 (815) 709-0822

Reviews

(178 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D'Orazio Ford from DealerRater.

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truck noise

I brought my truck in for a radling noise in the rear of my cab they found it and solved my problem

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We appreciate your positive review!

Great Dealership

We are always satisfied with you!!! We always recommend you to all of our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks so much for the wonderful comments of the team here at D'Orazio Ford. Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!

Holy smokes this place is just fantastic.

The service was excellent. I brought my vehicle in because there was a wobble and noise when I turned. They found the problem immediately and probably saved my life and the lives of anyone else on the road with me. They also noticed other minor things that improved the safety of my vehicle. Bernie and his team are amazing in everything they do. And they go above and beyond what I expected. I am so happy I could just cry with joy. Not only that but they gave me a free loaner and a tamale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Job

The service was great!! they even washed my Truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome team of employees!

The staff was very helpful and did their best in finding a vehicle that I preferred. The whole staff worked with me to ensure that I purchased a vehicle within my budget. I have already recommended friends and family to visit D'Orazio. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are glad you chose our dealership! We appreciate your review of our team, and the staff here at D'Orazio Ford look forward to further serving you in the future!

Friendly, helpful service.

I got there early for a routine oil change. They were able to get me in and out quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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best experience possible

I received the best service possible I love this dealership they went above and beyond helping me get into the ford escape to fit my needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The Best Ford Dealer around

I really like the service department here at D'Orazio Ford. When I go in for anything I always feel like my Car was cared for while it was being serviced. Whether it was an Oil Change or Maintenance. I always have the best service. Thank you D'Orazio Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Teresa, for the glowing review! It's good to hear our team is living up to the promise of providing fantastic service to our customers.

Great Experience

Pleasure doing business here. Will recommend yo family and friends. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

The service I received was completed in a timely manner. Thank you,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, Michelle! Thank you for your positive review. We respect our customer's time and budget. If you ever need help, just give us a call. Happy motoring!