Reviews
Great Service
The service here is always Outstanding!! We were greeted with a friendly face. And all the work was completed on time at the cost that was quoted. Even received a car wash at the end of service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so happy to hear that you were pleased with our staff, Dave! Thank you for your business and for the positive review.
great service
A++++++ fast service, like the new car wash too. everyone is freindly and answers any questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Unprofessional service
My check engine light was on when I went to Dorazio for my oil change. Instead of showing concern for my safety & doing a diagnostics right then, I was told to make a future appt. It only takes a few minutes to do a diagnostics test. How unprofessional!
- Customer service 2.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great salesman
Another Ford purchased from D'Orazio. My third fusion. This one is a 2015, traded in a 2010 . Also still very happy with my F-150 purchased from the same dealership. Pleasant, knowledgeable salesman and front end personnel .Equally as happy with service department.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, Mike! We are happy to hear of your positive experience with our dealership. Again, we appreciate your recommendation of D'Orazio Ford and we hope to be of service again in the future.
Great Team
I've been thinking new car for a awhile and waiting for the best time for me to buy. The team at D'Orazio Ford has been helpful and patient with my endless questions. Over the weekend I had them run the numbers and see what they could do for me. Not only did I get a new car, 2016 Escape, I got a deal that lowered my previous car payment and saved me money on my insurance too. Anyone who complains about the car buying experience hasn't been to D'Orazio Ford. Nice job guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great job
Service was great Done hours before the promised time. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealership
I bought a new Ford Escape I was very pleased with the whole process. I have had the vehicle back in for normal service and service department has been great as well. One of the only dealerships I have dealt with that has been great across the board customer service, sales and service department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your positive review. We appreciate your review and hope we can continue serving you for many years to come.
Great service dept.
I had my F250 pickup in for service. The job was on time and done correctly. the first time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Fred, we are happy you had a pleasant experience at our dealership. We sincerely thank you for your business and hope to continue serving you for many years to come!
service
great i do tell all my friends how nice and what good service you get from my ford dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback, Margaret. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.
Best Service...bar none!
Damon was awesome. I had problems with another dealership....he identified the problem and had it fixed within hours. Best serviced I ever had at a dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words and review, Donald. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!